New Dell pc with windows 7 and won't download itunes
I just got a new Dell pc with windows professional 7 os and not able to download itunes. Every time, I click download, nothing happens, nothing is downloading. Did all the windows updates and checked my security software to see it was blocking it. Is there something not computable with windows 7? Or is there something else that I need to download first? Don't have much software on the pc yet. Even tried connecting my iphone to pc and didn't bring up itunes either.
There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads - like the previous 12.1.0.77 release, there are three different installers available, with direct links to these as follows:
iTunes 12.1.1.4 (32-bit) - iTunesSetup.exe
iTunes 12.1.1.4 (64-bit) - itunes6464setup.exe
iTunes 12.1.1.4 (64-bit "for older video cards") - iTunes64Setup.exe
The third of these - which is actually the 32-bit application with a 64-bit installer, should be used if you get a warning about video card incompatibility when you install the standard 64-bit version. Based on evidence of the previous release, this may also be an appropriate alternative if you have playback issues or crashes with the standard 64-bit version.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.
Similar Messages
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My new Dell computer with windows 8, when I open my iTunes and plug my iPhone 5 in the computer does not see my phony, why?
Hi, Robert.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I need help installing iTunes on my new Dell Inspiron with Windows 7.
When I attempt to install iTunes (downloading from the iTunes website) on my new Dell Inspiron with Windows 7, I get the following error message, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Please help. Thank you.Have you tried to install other programmes on the same PC? If they have worked, your installer should be in working order, so redownload iTunes and try again
-
When I open Elements 13 I have a message. The monitor profile "Dell S2340L color profile, D65" appears to be defective. I have a new Dell PC with Windows 8.1
You can check if the standard Srgb profile has been change.
Close Elements.
Go to Start menu >> Control Panel >> Color Management.
Click the Devices tab.
From the Device pop-up, select your monitor.
Check the ‘Use my settings for this device’ checkbox.
Make a note of the currently selected profile, which is marked as (default). If there isn’t an existing profile, you can skip this step.
Click the Add button.
In the Associate Color Profile dialog, select sRGB IE61966-2.1 (sRGB Color Space Profile.icm) and press OK.
Back in the Color Management dialog, select the sRGB profile and click Set as Default Profile, and then close the dialog. -
i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated
See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2 -
New Dell computer with Window XP not playing songs in iTunes
Can someone help me? I just bought a new Dell with XP and iTunes won't play. The little diamond just sits there.
Ahh.. They changed the Quicktime control panel in QuickTime 7.
There's a couple settings you can mess with. You can toggle the Safe Mode (waveOut) on or off on the Audio Tab. Also, you can click the Select "Audio Playback and Recording Devices" button and change the default device under Sound Playback. One of those might solve the issue.
But this whole problem is nearly always a consequence of having bad or old sound card drivers. Finding an update to the sound card drivers is usually the best way to go. -
New operating system with iphone 5 won't sync itunes
I downloaded the new operating system for my iphone 5, but now it won't let me sync itunes to my iphone 5. A prompt comes up saying that the iphone itunes hasn't been updated to 11.1 or later. When I try to update it on my phone, itunes says its already been done. Please help, any suggestions?
thank you,Did you update iTunes??
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Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?
try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes. -
okay not sure how this works so here i go again.
Okay i bought a dell pc with windows 8 (big mistake) i downloaded itunes and from my external hard drive, right clicked a movie file (in ipad format, because this worked in vista on my old laptop) and it will not go into itunes. And itunes keeps crashing. Is there a glitch with win 8 and itunes ? I never had this prob with vista. I would right click a file and say open with itunes and poof it goes in the library. Please help before i throw this thing out the window! OH newest itunes is what i have installed.Take a look at this MBP, a refurbished unit. Don't let the late 2011 release date put you off. For about $500 less than an equivalent 'new' one with similar specifications you get a quad core CPU and excellent graphics. As Steve359 mentioned, this can be upgraded if the need arises and has the same warranty as a 'new' one
I would not be surprised that these may actually be 'new' MBPs due to the length of time that they have been replaced by the current generation. I purchased a 17" model about 5 weeks ago, and a serial number check suggests that it is 9 weeks old.
http://store.apple.com/us/product/G0NM5LL/A
Ciao. -
My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
Hi. I have set up the trial versions of Photoshop CC 2014 and Lightroom 5.6 (ie the Photography plan) on a desktop that I have added a new drive to with Windows 7. Everything works fine BUT it is an old computer and I'm thinking that it may pack up unexpectedly. These things happen. I want to sign up for the Photography plan but I also have a Windows Vista laptop, and that is old too so I may want to put the apps on a new desktop and a new laptop, having already installed on my desktop. That makes three activations. Am I allowed to do this? Cheers. Paul
You cannot have three activations. It's simply not technically possible. If and when the time comes, you simply deactivate/ sign out on one of the old systems and install on the new one. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and overthink it.
Mylenium -
I subscribe to my video podcasts but some of them either has a small red E next to them and won't download new content or some just doesn't download new content. I have been watching the Rachael Maddow video podcast for at least a month with no problems. Now suddenly it won't download the last nights show. I have read and followed all troubleshoot and cannot find a solution. I have unsubscribed and re-subscribed to no avail. Can someone help me with this problem?
keian27 wrote:
And now that my contract has expired, I have some options. Last weekend, I called Verizon again threatening to leave. The representative offered the same $75 rebate that was offered to me 6 months earlier. I even offered up one of my device upgrades in place of a network extender, but that deal was knocked down. And so now I’m left with the option to make a public spectacle out of this scenario and hope Verizon takes notice. Failing that, I’ll be forced to leave Verizon behind.
I don't understand. If having service in your home IS important to you and you already know Verizon's policy, why have you not instead started to search for carriers which cover your home? It seems a pretty easy decision to me, at least. -
I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg
Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID
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