New ipod has erased all memory twice after trying to upload new songs

new ipod has erased all memory twice after uploading new songs - has asked me to register the ipod 14 times - each time I have completed the registration, it gets halfway through uploading 668 songs from my itunes library and then stops - now the folder icon has appeared on the ipod and it won't respond at all - very frustrating - please help

hey,
i've had my ipod since december, i had to restart my computer and after installin everythin back i'm having the same problem ! i'm currently trying to upload the songs for the fourth time, cause this morning when i tried to reset it wouldn't even let me ...
please, anyone ???
60 gb video Windows XP Pro

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I WANT TO RESTORE MY IPOD TOUCH AND SET IT TO NEW IPOD WHICH ERASES ALL DATA ,BUT WILL IT DELETE ALL MY PURCHASED APPS AND IF THEY GOT DELETE WOULD I HAVE TO PAY FOR THEM AGAIN???

PLEASE REPLY.......THANKS

Hi...
No... help here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure you use the same Apple ID used for the original purchases.

IPad crashed after trying to upload new version

I worked with Apple Support yesterday and they could not restore my iPad

Are you using iTunes to restore it? Were you getting error messages? If so, what were they?
~Lyssa

My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?

?

damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover.

HT1386 My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod. Can new songs be added without erasing?

My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod. Can new songs be added without erasing?

Yes by:
Using iPhone, iPad, or iPod with multiple computers
However, you can make this computer the syncing computer by:
- Transering iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music
- For synced photos you need a program like TouchCopy or PhoneView. The do music too.
- After everything is on the computer connect the iPod to the computer and make a backupo by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not include synced media like apps, music, synced photos.

My iPod has a white screen. After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white. It never shows the apple logo, just stays white - help!

My iPod has a white screen. After holding down the middle and menu button, the screen goes black then back to white and beeps twice. I have returned to original settings and resorted content to no avail. I still have a white screen. I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

My new iPod has now crashed and is unusable after updating it. Don't update. I just lost the only good thing I have because of them pushing me into it.

My new iPod has been updated. I was pushed into it. So then I thought "it could use one it could improve it". I read as much as the terms and conditions as I could read that was understandable. And now it's been less then two days and my iPod is now practically useless. Don't update your iPod. It was the only good thing I had. I pleded and pleded to my parents for weeks and save up for weeks to get one. And now it's not even a year old and I've lost it. I can't afford to get a new one. And I can't afford to loose this one. i worked hard every day all day For months to be able to even get a quarter of what i needed. And my parents agreed to pay for the rest and it was my Christmas present. i was extremely happy. It's the best thing that I have and I've lost it because of an update Apple pushed me into. Now they won't help me.
my iPod is freezing every 5-10 minutes for long periods of time. It is:
freezing
the keyboard board is lacking severely
lags through out ipod
i cannot play games as it lags then freezes.
my screen is pressing where I don't press it.
it becomes very excruciatingly slow
I Cannot write to fast or it freezes and i have to re start
Im not getting told when I have notifications (such as emails)
i cannot use facebook, games, Safari. Email, messenger and a few others with out my iPod crashing.
i Cannot use the iPod properly at all.
it can take up to 10 minutes for my camera to work. It usually takes 1 minute or more.
the camera freezes or wont take a photo when I press
it freezes on panorama or worn take panoramas.
it has trouble even trying to get the lock screen up.
and best of all of it. I can never tell when I'm going to be screwed by Apple.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I just got my ipod from my dad and he has all of his songs on there from his mac, and so now he gave the ipod to me and i want to put all of the songs on MY computer onto my new ipod and take all of the songs of that my dad originally had.

i just got my ipod from my dad and he has all of his songs on there from his mac, and so now he gave the ipod to me and i want to put all of the songs on MY computer onto my new ipod and take all of the songs of that my dad originally had.

When you connect the iPod to your computer and go to the Music tab to select which music you want to sync, iTunes will pop up a dialogue box that if you sync your music it will replace the music that is already on the iPod.
Since that sounds like what you want to do, just click ok and then sync.

I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad.

I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad and tried again with no success. Any help would be appreciated

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music.

A new ipod has been detected but cannot be identified. [drivers?]

Yes -that again- the reason I'm making a new post is that this is the second time an ipod hasn't worked with me, I would like to know if there's something I can do to my system or whatever to repair it. Here's the situation.
- Just so ya know, I use Vista on a laptop [unfortunatley]
- Previously [as in yesterday] I had an ipod touch, it was stuck in recovery mode and nothing [and I mean nothing] worked to recover it, it wasn't being recognized at all. This problem occured when I installed Itunes 9.
- Today I bought myself a brand new iPod Nano (5th Gen) for several reasons [not just to do with the itouch breaking, I was sick to death of the thing in general], took it home and connected it. 'A new ipod has been detected but cannot be identified' yadda yadda.
- I tried everything, I have also downgraded my itunes back to 8, still the same message!! Argh! Here's the thing (that I think might be causing the problem) when I open Device Manager and go to Universal Serial Bus Controllers, there is no apple/ipod recognized. There is a 'USB Mass Storage Device' whch has an error symbol next to it, I've tired updating/reinstalling it etc and it doesn't work ):
- Is there anything anyone can do? I'm so sick of ipods breaking on me. Just so you guys know, I'm not completley computer savvy so i'll need precise instructions, thanks so much to anyone who can help me.

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

My iPod has deleted all its music (not synced to itunes)

Hi,
I just updated to the new iTunes and my iPod has deleted all its content.
My iPod is not synced to my itunes or laptop, so I just manually put it on.
Has my music been lost? If so, can I get it back? Anyone know how it deleted by itself!? I was uploading music, ejected the device and when I went to play music there was nothing on it.
Thanks

An iPod has a hard drive inside. Like a hard drive in a computer, it can have data corruption that cause files to be lost. It is really not wise to keep music and other media on the iPod without it being backed up on the computer. You can easily break or lose your iPod, or the iPod could have data issues like the one your experienced.
The cause may be a hardware problem. It can also be data only, which means using Restore on your iPod may make it work properly again. The only way to know is to use iTunes to Restore the iPod, which will erase the iPod and initialize the iPod's software.
Going forward, you should store your media on your computer and sync it to the iPod. Additionally, you should back up the valuable data (and not just iTunes data) on your computer.

I would like to upgrade my OS to the latest version. I now have 10.6.8 and my machine has 1Gb of memory. Need 2Gb for the new OS. Is is possible (and practical) to add memory to a machine that's five years old?

I would like to upgrade my OS to the latest version. I now have 10.6.8 and my machine has 1Gb of memory. Need 2Gb for the new OS. Is is possible (and practical) to add memory to a machine that's five years old?

You can put two 2gb RAM sticks in your model 2,1 but it can only use 3,3gb. This is a hardware limitation and cannot be changed.
http://en.wikipedia.org/wiki/3_GB_barrier
http://www.everymac.com/systems/apple/macbook_pro/faq/macbook-pro-core-2-duo-3-g b-memory-limitation-details.html
OWC tests have found that there is a slight speed increase with having two 2gb sticks in rather than one 1gb and one 2gb. Your model is in the gray lines at the bottom of the graph. http://eshop.macsales.com/shop/Memory_Benchmark/Apple_MacBook/
You can buy Lion for $29 from the App Store witht a model 2,1 MacBook. Lion will require at least 2gb of RAM but really needs 4gb to run smoothly. As for programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.
These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/ - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.
Here are instructions on replacing RAM in a MacBook with a removable battery. http://homeoffice.consumerelectronicsnet.com/articles/viewarticle.jsp?id=44404
If you don’t have the tools to open up the MacBook OWC has a set for $5
http://eshop.macsales.com/item/OWC/TOOLKITMHD/

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

I have 10.7.3 lion on my computers an iMac and a macbook pro plus a new iPod touch, and two older touches, now trying to sync my calendars is not working deletes some events, duplicates others, I want all my calendars to be the same. Any ideas

I have 10.7.3 lion on my computers an iMac and a macbook pro plus a new iPod touch, and two older touches, now trying to sync my calendars is not working deletes some events, duplicates others, I want all my calendars to be the same. Any ideas

Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)

New ipod has erased all memory twice after trying to upload new songs

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