New ipod nano 7th generation will not turn on. Any suggestions?

Just bought a new ipod nano 7th generation & the device will not turn on. Any suggestions?

Have you charged it?

Similar Messages

  • IPod Nano 7th Generation will not turn on

    My 10 month old iPod Nano 7th Generation will not turn on - all of a sudden.
    All songs on the device have disappeared.
    Shows in iTunes - even shows as having a fully charged battery.
    Holding Home Button and Sleep/Wake button down, even for a long time, doesn't help.
    Have changed USB ports, from computer to AC powered USB charging station.
    Help?

    Just saw elsewhere on the forum to press and hold the power and home buttons and it fixxed it for me

  • My new ipod nano 7th generation will not sync with i tunes, followed all the apple on line trouble shooting ideas, this device will not show up in itunes but i can see it from explorer, windows 7 user.

    ipod nano 7th generation will not sysc with i tunes is updated , device does not show up in itunes under devices but shows itself in explorer.ran diagnostics failed sync. about ready to take this back to best buy.

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • My iPod nano 7th generation will not turn on or charge.

    Can someone please help me. My ipod has shutoff. It will not turn on what so ever. I have tried methods from other posts such as resetting it but still nothing. Is this a sign of a dead battery?

    Hi dude971503,
    If your iPod nano isn't responding or won't turn on, you may find the troubleshooting steps outlined in the following article helpful:
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Regards,
    - Brenden

  • HT1459 MY IPOD NANO 6TH GENERATION WILL NOT TURN ON I GOT IT FOR CHRISTMAS AND PLAYED THE RADIO ON IT WITH OUT PLUGING IT INOT ITUNES AND I WAS WONERING HOW TO FIX IT ?

    hi my ipod nano 6th generation will not turn on what should i do ...no batery left and never pluged it into itunes

    Hi meganisawsome,
    If your iPod will not turn on and you are getting indicators that there is no battery left, the first step would be to make sure that the iPod has been charged correctly. You may find the following article useful:
    Apple Support: Charging your iPod battery
    http://support.apple.com/kb/HT1384
    If you are still having issues after charging, you may want to look at this article:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Regards,
    - Brenden

  • My ipod nano 6th generation will not turn on.

    My iPod nano (6th generation) will not turn on. I have charged it (attached to my computer) for 30 minutes. I have tried to reset it (held down Wake and Volume Down for 8 seconds)- no response. I have factory restored it (through iTunes)- no response. It shows up as connected to my computer and will sync in iTunes, but the display on the iPod will not turn on. Any ideas?

    Hey s.mccarter2010,
    Thanks for the question. After reviewing your post, it sounds like you have tried a lot of things and the iPod still will not turn on. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iPod won't turn on
    If you have tried the solutions above and iPod still won't turn on, check the following:
    Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
    Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
    Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.
    If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My ipod nano 4th generation will not turn on or charge.  It is just sitting (frozen) at a black screeen.

    My ipod nano 4th generation will not turn on or charge.  It is just sitting (frozen) at a black (blank) screen.  What do I do?

    Hello, HJA-heartgirl. 
    There are a couple things you can try to troubleshoot this issue.  Below, I have included a couple articles that will help you troubleshoot your iPod.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    iPod nano (4th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano4gen/
    Regards,
    Jason H. 

  • My ipod nano 2nd generation will not turn off, would i be able to get it replaced

    My ipod nano 2nd generation will not turn off, could i fix or replace this ?

    What do you mean it won't turn off?  How are you trying to turn it off?
    B-rock

  • My Ipod nano 7th generation will not sync.

    My Ipod nano 7th generation will not sync, I have updated itunes very recently. Everytime I try to sync anything, playlists, music, podcasts, or even photos from my computer, It does not sync. However before It syncs it tells me that I need to authorize my computer so that I can play purchased songs, so I log in with my apple ID and it says that the computer is now authorized but then when I press the sync button again the same message pops up over and over. Can anybody fix this?

    Hello stowie10,
    I would make sure that music is checked to sync, or any other data at that. Check out the following article to get the squared way with this setup.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.  

  • HT201413 apple ipod nano 7th generation will not sync with itunes

    My new apple nano 7th generation ipod does not sync with itunes. can you suggest something other than reinstalling itune?

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • IPod nano (7th generation) will not restore in iTunes

    Recently, I've been havng issues syncing my iPod nano (7th generation). I thought the most logical way to fix this is to restore it. When I click "Restore" everything is fine till it gets to "Extracting Software" then it says "The iPod "Alex's iPod nano" can not be restored because it is in use with another application." I do have warranty. Should I take it to the Apple Store?

    Is the Enable Disk Use option enabled from under the iPod's Summary tab in iTunes? If so, disable it and then try restoring again.
    Sometimes simply rebooting the iPod and Mac can resolve the issue. To reset the Nano, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • My ipod nano 7th generation will not hold a charge

    i plug in my ipod to the computer. it syncs just fine and looks like it is charging. However, as soon as i unplug it it dies. it seems to not be able to hold a charge.

    Hi raf996,
    If you are having power related issues with your iPod nano 7th Gen, you may find the troubleshooting steps outlined in the following article helpful, including service if necessary:
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Regards,
    - Brenden

  • My iPod nano 5th generation will not turn on or charge. What is going on??

    Yesterday, after listening to my iPod, I forgot to lock it and it died. When I tried to charge it, however, the screen would not even light up. I then connected it to my computer just to see what it would do (I have a wall charger) and my computer recognized it but itunes did not. The screen stayed black. Do I need a new battery, or is something else going on?

    Hello, HJA-heartgirl. 
    There are a couple things you can try to troubleshoot this issue.  Below, I have included a couple articles that will help you troubleshoot your iPod.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    iPod nano (4th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano4gen/
    Regards,
    Jason H. 

  • Ipod Nano 6th Generation will not turn on.

    My brother bought my mother the new Ipod Nano 6th Gen as a gift yesterday. We plugged in to charge (like the instruction booklet says) and found the Ipod wasn't turning on. Everything on the computer and syncing side works. We managed to register the Ipod and everything like that but when it comes to controlling the actual Ipod, it doesn't seem to be working.
    I have tried resetting (Volume Down Button + Sleep/Awake Button) it but still nothing.
    The repairing Ipod has been cast on me which is unfortunate because my mother doesn't take things breaking very well and I would rather sort it out for myself than have to hike up to my nearest Apple Store for the Genius Bar to look at it.
    I would like to know if this is a problem with the screen or with the actual power in the ipod.
    The tiniest of help and I would be very greatful. thanks,
    Ross Jordan.
    ps. it has been charging for a good 3/4 hours now.

    If you do a restore on it from itunes on your computer and it still does not work....then it's a defective unit and you'll have to take it in for an exchange.
    Try to restore first before taking it in.
    Here is how you do it:
    http://support.apple.com/kb/HT1339
    Good luck!
    M.

  • My ipod nano 4th generation will not turn on when i rstart it it gets stuck on the apple icon screen what do i do

    my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

    Hello crimsonflare,
    Try this first:
    Apple - Support - iPod Troubleshooting Assistant
    If that does not work, use this:
    Putting iPod into Disk Mode
    and try to restore you ipod.
    Hope this helps.
    ~Julian

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