New Ipod nano FROZEN!

Okay, I've done everything that the support section has said to do. My ipod nano 3rd generation has not responded to anything I've done. The hold slid thing is off, and my nano is even connected to the computer, and my computer isn't reading it.
I even reboot my system to make sure it's running fine, and I also know that I've got the updated itunes.
What's next? Do I go back to best buy to see what they can do for me? Or did I waste $200.00 on the nano?
There is a full charge, and the screen is on. It will not reset at all. It's frozen to where it is not responding to anything that I do.
HELP! I don't think I can live without it... LOL
Message was edited by: East of Eden

I have just been given a new ipod nano for my birthday. I cannot for the life of me get it to sync. I have songs in my itunes libary which have been taken from my previous libary of music on my PC (Windows Media??). The ipod will start to sync and says '1 out of 898' or something at the top. It syncs 7 tracks then freezes EVERY SINGLE TIME! I have never been so frustrated with something, as it appears to sync but then freezes- I don't have limewire or anything so why does this happen!?! Please help me out as I'm beginning to feel your products are poor. All I want to do is put my music on my ipod. My brother told me that ipods do not hold tracks that are non-compatible (MP3 for example) but I got an ipod as I was told the opposite.
Get back to me, Sarah, 17

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