New ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!
new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!
Change the rice and dry for another couple of days. Then:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
Apple - iPod Repair price
Similar Messages
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Just received new iPod Nano 3rd Generation 4GB today. Have new notebook computer for 3 months with latest version of iTunes. New iPod Nano is not recognized by iTunes and cannot do a darn thing with it. All I want is my music. What is the problem and how do I fix it?
Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
please help with the above question
Is the wifi optoin greyed out? If so, go to Settings>General>Reset and reset nerwork settings. You will need to reenter any wifi passwords you had previously saved. If that dosn't work, backup the phone and restore it http://support.apple.com/kb/ht1766 this will walk you through all that. Just make sure you setup your phone as new and test the wifi before restoring from backup.
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My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...
Hello Harrywahi,
Sorry to hear about the trouble you are having with your unresponsive iPod classic. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I'm trying to up my new Ipod Nano, it appears in Windows and not in Itunes, if I reinstall Itunes, will files previously set up by other Ipod users sharing the computer be lost?
You said " I sign in but her music list shows up mixed with about 1/3 of mine."
Sign in where?
What music list?
It also sounds like that computer is not authorized for the account. You can only have 5 computers authorized for one account. If yo go to iTunes>Store>View account and then sign in it will tell you how many (but no what computers) are authorized. There is no way to find out what computers are authorized.
You can deauthorize all computer once a year.
See:
iTunes Store: About authorization and deauthorization -
my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens
Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe -
I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?
What signal is it picking up? Are you joining wireless network? If so don't.. it is really poor way to run things.
Is it connected to a cable modem? Full router or just a modem type?
Try a reset?
Plug in via ethernet.. turn off everything.. wait 5min then restart cable modem.. if that doesn't work, give it a longer off cycle.. 15min or overnight.
We need more info. -
please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?
Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
Brand new ipod is recognized by itunes but will not sync.
My brand new ipod is recognized by itunes but will not sync.
My itunes is updated, and my computer software is compatible.
I have reset the ipod mulitple times.
HELP!!!!!!! Out of all my purchases with apple my ipod is the most used piece of equipment I have.What hapens when you try to sync?
What the iPod setup via wifi or set up on another computer/iTunes library?
What method of syncing are yu using? Try the manual method
iTunes: Syncing media content to iOS devices and iPod -
TS3274 ipad stopped working and shutdown will not restart
Ipad stopped working and shutdown will not restart. I synced and updated system software about an hour before problem started. The Ipad had about 60% battery life remaining when it went dark.
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Ever since I installed MAVERICK, nothing now works, Flash Player won't run, printer works but scanner will not and the computer runs so slow. Any help anywhere?
wqn02h, first thing I would do is use Disk utility to repair permissions. Once this is done. Make sure you have the latest versions of the software you use. Also, check the manufacter of your printer/scanner for updated software. If they don't have updated software there are 3rd party alternatives that will work.
Paul -
Premiere was working very well...and this week it will not even get off the boot up screen. Help? I can log in on my laptop and it works fine but now it will not boot up on my desktop
Moving this discussion to the Premiere Pro forum.
The Coach what version of Premiere are you using? Which operating system are you using? Do you receive any specific errors when you try to open Premiere? -
Had my ipod locked and put it on charger, now it will not even turn on and does not even register connected to the puter? Any ideas???
You just need to reset the ipod by holding down the sleep button and home button for ipod touch or the menu and centre button on others for about 10 seconds
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HT1459 My iPod touch 4th generation will not even turn on so I can't get the serial number.
My ipod touch 4th generation will not even turn on so i can not get the serial number. what can I do?
If you synced with your computer then use the iTunesmethod included here:
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
HT204368 bluetooth stopped working and now will not pair with any of my devices ?
bluetooth stoped working and now will not pair with any of my devices? any suggestions?
Hello, oscar302.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful with this issue.
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Cheers,
Jason H.
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