New ipod not recognised and not charging

I have just recieved my new 60gb ipod and run the set up provided. The ipod screen lit up when i plugged it into the usb port, however the screen went to language menu and is now jammed and will not change. There has been nothing telling me it is charging and the computer is telling me 'unkown device, retry, device has malfucfactioned may need to be replaced'. The ipod is not seen in device manager, hidden folders are shown and i have tried reinstalling a couple of times............please somebody help b4 i get mad and throw it from my balcony

Well it took some time and patience after contacting tech support....who are useless cos they just sent me the link to apple tech support FAQs. I looked back through previous posts from few days back and found answer.......the old 'slide hold control x6 then hold menu and select button for 15 secs'. Well all I can say is your posts are alot more helpful then Apple tech support, why could they just not tell me that on the phone.....its not difficult and it seems that lots of us get caught out with the same prob! They should be less concerned of getting as many calls answered for the incentive scheme they have no doubt and spend a few secs just to try and work it out on the phone, they are not paying you guys to sort out the worlds ipod probs!
Well happy ITuning

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hi folks
here is your opportunity to shine were other forums have failed terribly.
i have an iPhone on version 1.0.2 and this is the problem i have.
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2. there is no response from the phone when i plug it in to either the wall socket or the computer so it won't charge.
3. it won't restore not matter how long i hold both buttons down (think the longest was 5 mins sore fingers to say the least).
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is there anyone out there with a sensible solution. i was thinking of something being done directly on the phone like a restore through the terminal application
thanks in anticipation

There are two types of resets that you can do on the iPhone, soft and hard.
You described the soft reset.
If you have no pictures, music, or videos that are not stored in iTunes and you are willing to lose them,(which may turn out to be your only choice) you can do the hard reset. Settings, General, Reset, Reset All Settings.
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Return it for a refund!

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iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows

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Hvae new ipod touch. It has charged for two days and will ntobe recognized by itunes as a new device for an automatic download. I cannot get rid of the plug in screen that comes up first before it is charged, Thanks

Assuming a PC, start here:
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I have tried a different machine, and it is not my computer.
I have plugged a different iPod into this charger and it charges just fine.
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Hi, I just bought the new i phone 5. I have plugged it into my computer a few times to run the back up and it has previously worked fine. When i try to connect it into the computer it is not recognised and will not do anything at all??

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By calling iPod tech support while you are under warranty. You also have 14 days to return it w/no questions asked for a replacement or your $$$ back.

I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

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Try:
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My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

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If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
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An Internet connection will be required (wired or wireless).
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@CPL_STEELE: can you try to post these specifications in your own topic? (http://discussions.apple.com/thread.jspa?threadID=985161&tstart=0)
It's not very nice to take over someone else this topic, because the topic starter (Ganieda) could have another problem than you. It's also very confusing for everyone who is trying to help because there are now 2 problems in the same topic.
Never the less, feel free to follow this topic if you think it could be interesting for you problem.
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Hi,
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Try deleting that app, then see if you have the same issue.

How do i get my contacts back? they are backed up by i cloud but when I "MERGE" only the new ones are there and not the old ones

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Hi sfuentes,
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GB

New ipod not recognised and not charging

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