New Ipod not updating or been seen by Itunes
Yesterday I bought a new black Ipod Nano to replace the one that got broken in a freak accident. I plugged in the new Nano into my PC, go the popup stating the software on the Ipod needed to be updated. So I went ahead and ran the Ipod Updater. Then distear struck. During the update process, my PC got restarted. My Ipod got rebooted during this time. Now it will not Update/Restore or even be seen by Itunes. It shows up as a drive under Explorer (E:). While it is plugged in the PC's USB port, it displayes the "Do Not Disconnect" icon, however no updates are happeing. When it is not plugged in, I can access the menu on the Ipod. I have went through all of the "Five Rs", AND when that did not help; followed the directions in the article "Ipod shows up in Windows but not in iTunes" http://docs.info.apple.com/article.html?artnum=93716 but nothing has changed. After uninstalling Quicktime/iTunes/iPod Updater, restarting my PC, clearing TEMP folders, restarting my PC again, then reinstalling the latest Quicktime/iTunes/iPod Updater, then restarting my PC again (getting bit tedious with all the restarts), I still cannot update my iPod Nano or transfer music to it. HELP! Right now my Nano is just a brand new 270 Euro paperweight.
Xinh,
Since you was in the middle of updating when the PC rebooted, your iPod software is corrupt, even tho this artical talks about seeing the apple logo and the iPod not turning on, it covers damaged iPod software which you have to have cuz the update never completed before your PC rebooted
Just follow the instructions and the link "Disk Mode" in the artical to see how to put the iPod into disk mode http://docs.info.apple.com/article.html?artnum=61584
Similar Messages
-
Brand new Ipod Touch can't been seen in Itunes
Hi there,
I hope someone can help as this is driving me mad!
I have just received a brand new Ipod TOuch but when I connect it to my PC per the installation instructions I get the following message "Itunes could not connect to the Iphone because an invalid response was received from the device"
I have uninstalled all Apple products from my PC and reinstalled most up to-date version of Itunes.
I have tried different USB ports.
I have stopped and re-started the "Apple mobile device" and "Ipod Service" services.
I have done all of the above in various combinations and re-started my PC numerous times.
None of this makes any difference.
The Ipod does not appear in my "My Computer" but when go into device manager on "My Computer" it is listed there so it would appear that my PC can see the Ipod.
I tried it on another laptop and a brand new installation of Itunes sees the Ipod fine, no problems.
However I have previously used an Ipod Nano on this PC and this I think is what is causing the problems.
I have listed below the content of the Itunes Diagnostics file in the hope that that will help. I see that it does mention the Ipod Nano previously used.
iTunes Serial Number <Edited by: Host>
Current user is an administrator.
The current local date and time is 2009-06-07 10:05:26.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon 9550 / X1050 Series
ATI Radeon 9550 / X1050 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: <Edited by: Host>
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Can anyone help me please?
Many thanks.Okay, I had this same issue as soon as I updated to iTune 8.2. Someone gave me an idea about renaming a certain file, which I thought worked for a little bit. The issue came back and I am back in the same boat!
The bad news is to find a version of iTune 8.1. Uninstall everything and then reinstall iTune 8.1. This has worked for some; however, some have even had to restore their iPod Touchs!
I am giving in and doing this tonight. I waited as long as I could for the fix. My wife has an iPhone and we have NOT upgraded her iTunes to 8.2 because I have read iPhone users having a similar issue. If her iPhone died, then that would be ultimate deal breaker. -
New iPod Touch update deletes everything
When installing new iPod Touch update, all songs and photos were deleted. Restore from back up you say? I tried, and iTunes said it was backing everything up before it installed the update but when it didn't, This isn't really a question, but Apple needs to fix this for future updates.
The backup that iTunes makes does not include music, and other items like synced photos that are synced to the iPod. If these items are not on the computer/iTunes library on the computer on which the update was performed, the items will not be on the iPod after the update. The following lists what is included in the backup.
iTunes: About iOS backups -
My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement. -
My new ipod 6th generation doesn't appear on itunes and does not charge when connecting to iMac...Any suggestions
If you have a PPC iMac, see KB Article: http://docs.info.apple.com/article.html?artnum=301733 iMac G5: How to Reset the SMU (iMac G5, the iMac G5 (Ambient Light Sensor), and the iMac G5 (iSight)).
Intel iMac, see KB Article: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)
Your iPod is "new" & still under warranty.
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
Or, take your iPod Nano to your local Apple Store or AASP. -
How can I transfer the music in my old Ipod classic to a new Ipod, not only the Itunes purchases?
How can I transfer the music in my old Ipod classic to a new Ipod (not only the Itunes purchases)?
You'll need to copy the music from the old iPod back to iTunes first before you can transfer it to your new iPod. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Will the new ipod software update erase all of the music off my ipod??
will the new ipod software update erase all of the music off my ipod??
Unless you plan to restore it, if all you are doing is updating the firmware then nothing will be erased from your iPod. Even if it was you just have to reload from iTunes or your back up.
-
Live bookmarks for BBC News will not update/load
Live bookmarks on my tool bar for BBC News will not update/load
We accidentally broke this, but it should be fixed shortly. You should not need to take any action... it will recover on its own within a day or so.
If you want to fix it yourself, you can edit the feed location to one that works. Right-click "Latest Headlines" and hit Properties. The Feed Location should be of the form:
http://fxfeeds.mozilla.com/en-US/firefox/headlines.xml
(replace your locale... en-GB, es-ES, and so on)
There is a bugzilla bug on this as well, with a technical discussion of what happened: https://bugzilla.mozilla.org/show_bug.cgi?id=692035. -
Please help i bought a new ipod touch and synced it to my itunes account so i had both ipod touch's on it and now i have an error flashing at me and i don't know what to do??
== Error -54 ==
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
First, try simply restarting your computer.
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad. -
Ipod not recognised in My Computer or Itunes
Just happened since updated to the new Itunes version, ipod works fine but it wont recognise it? any reasons? updated driver as per the support articles but nothing! really annoying me as so much downloaded stuff on there.
In my case the problem started with latest update (10.01.022). After the update I haven't been able to connect my Ipod 5G or my kids brand new Ipod Touch 4G.
I have removed Itunes and all other Apples software, reinstalled Itunes+Quicktime. I have disabled and enabled USB Mass Storage in Device manager. Tried with two different cables, 5 different USB-ports... Everything, but nothing helps.
I noticed also, that normal USB-memory stick doesn't work any more on my computer
We are not alone with this problem. E.g. google search for:itunes does not recognize windows 64 gives 72300 hits for last week only!!!!
It is obvious that the Itunes update has a bug, and I hope Apple comes with a fix asap. -
my iPhone and iPod are no longer being seen by iTunes. All software is up to date. I have tried following the fixes suggested by the support on iTunes, to no avail. my computer said that my iPhone 5 is "older" and that usb2 is not compatible with usb3 on my computer. it worked until a week ago. can someone help?
See TS1538: iOS: Device not recognized in iTunes for Windows.
tt2 -
TS1538 i cant get my new ipod touch 7 to be recognized in itunes? Please help!
I cant my new Ipod Touch 7 to be recognized in Itunes? Please help! I'm trying to sync my music and book files with the new Ipod buts it not even listed under devices. I have an old Ipod that I was using prior to this one that shows up under devices but not the new one. Im only promted to transfer from what appears to be my old device?
Alright, right after posting my question I figured it out. I plugged my iPod into one of the USB ports in the front of the MacPro and it worked like a charm. Now the problem is, what is wrong with the two ports in the back of my Apple Cinema HD screen? That I can't figure out clearly. The USB connection from it to the MacPro is connected.
-
My new ipod touch doesn't appear neither in Itunes nor in browser
my new ipod touch doesn't appear neither in Itunes nor in browser
I have done everything explained on ipod website in vain...
Could you please help me ?Here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I have a ipod touch that has been locked by itunes and itunes says i must reset the ipod to unlock it. Is there a way to back it up on a hard drive or icloud before I reset it or avoid reseting it all? thanks
If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y have to erase the iPod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Maybe you are looking for
-
How do I expand the top bar to show more of my theme?
I found a lot of themes that I would like to use but they look dumb when I put them on because the toolbar isn't big enough. I would just like to know if there is any way to fix this.
-
How do I save my iTunes library and reinstall older iTunes?
Hello: Please see my prior posting at: http://discussions.apple.com/thread.jspa?messageID=3875333#3875333 To recap; I have a Dell Dimension 8300 and am operating with Windows XP. I bought my daughter a new iPod Nano for Chistmas, and when we plugged
-
I'm creating a photo gallery page for a site.... I have my 12 thumbnails (70 x 70) in a table. To the right is a 260 x 260 layer in which to view the photo full size. I want to have the full size photo appear in this layer when the viewer mouses over
-
the Yahoo mail site is colorless, lines through header words, no color. FaceBook, The Sims Resource, Amazon.com, all these sites are colorless, words enclosed in a block form, not all words appear
-
got a new macbook pro with lion on... when i import cd i cant get track names ... how do i go about getting names for tracks