New ipod shuffle 4th gen won't charge or turn on or show up in itunes

Received a 4th gen ipod shuffle as a gift, plugged it in straight away synced a song on to it, listened to it. Left the ipod alone for a day, came back to it and it won't turn on, charge, or show up in itunes?
Tried resetting it, did nothing. Tried to get it to be replaced but apparently servicing and replacement isn't available in my area? ( yeah, what?)
What do i do?

If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"?  Also, you can run System Profiler or System Information (depending Mac OS X version).  It is in Applications/Utilities/, but you can also run it from the About This Mac window.  Does the shuffle appear as a device under USB?
The red light when you move the power switch to ON means very low charge in battery.  That probably means the battery is not getting charged when connected.  In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle.  In any case, power is not getting to the battery.  It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected.  That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port.  If you happen to have another USB cable, you also try to rule out a bad cable.

Similar Messages

  • HT1510 my iPod shuffle 4th gen won't charge or show up in iTunes

    my iPod shuffle 4th gen won't charge or show up in iTunes when i plug it in to the back of the computer and when the off/on switch is halfway it gives me a solid red light on the iPod battery status light for about five seconds does anyone know what to do

    If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"?  Also, you can run System Profiler or System Information (depending Mac OS X version).  It is in Applications/Utilities/, but you can also run it from the About This Mac window.  Does the shuffle appear as a device under USB?
    The red light when you move the power switch to ON means very low charge in battery.  That probably means the battery is not getting charged when connected.  In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle.  In any case, power is not getting to the battery.  It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected.  That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
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  • Ipod shuffle (4th gen) won't charge?

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    I am having the same problem with mine.
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    Looks like yor iPod battery need to be replaced
    Bobo Frett wrote:
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  • My ipod touch 4th gen. won't charge or reset or come one at all.

    Please help.  I have a ipod touch 4th gen.  Yesterday it died, battery ran down, and i've not been able to get it to do anything.  The screen shows the battery with red, but it's really faint.  I've tried to reset/restart it several times, but it still does nothing.  I plugged it up to the computer, hoping to reset it via itunes... nothing.  I left it plugged up to the computer for several hours hoping it would charge....nothing.  Tried the docking station to charge it, nope. 
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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Apple Retail Store - Genius Bar       

  • HT1719 my ipod shuffle 4th generation will not charge or connect to the computer, I updated iTunes and I got a new charger.

    My iPod Shuffle will not charge or connect to the computer. I updated iTunes and bought a new charger. Any ideas? Thanks

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    Hello there baku_k,
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    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My new iPod Touch (4th gen) Won't Connect To My Home Wireless Network

    Hi Out There,
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    Finally figured it out and Apple doesn't even mention this in their article. I did what some other guy did. I took the Touch's physical address or (Mac address as they often refer to it and put the mac address of the Touch in my router's mac address filter list and "Bang" the internet came right on. Problem solved.
    null

  • IPod Touch 4th Gen won't charge.

    It's been about a month now that it won't charge at all. I've tried it on every single cable that I have, but it still won't charge. It won't charge when it's plugged into the wall outlets nor on my PC and MacBook. So I had turned off my iPod and told myself that I would have someone take a look at it for me, but I have completely forgotten about it.
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    Assuming you have a PC, start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My iPod touch (4th gen) won't charge. It died as I was rebooting the system. It showed the screen that let me know it was charging, but no progress was made. And now the screen won't even turn on.?!?!?! Does any have any advise???

    My ipod touch died as I was rebooting the system. It won't charge?!?!

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    It includes how to place in recovery mode

  • Trying to set up brand new iPod shuffle (4th gen) in iTunes, but it says "The iPod software update server could not be contacted."

    I just bought a 4th generation iPod shuffle from the store.  At the end of the iPod set-up in iTunes, whenever I click "done" a message pops up that says, "The iPod software update server could not be contacted."

    Hello, curieuse. 
    Thank you for visiting Apple Support Communities.
    Here are the steps that I would recommend going through when receiving this error.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    Cheers,
    Jason H.

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    I've got a problem with my ipod shuffle 2nd generation.
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    I am fearful that restore means that my songs will be erased. Songs that I downloaded a few years ago and are no longer on my computer. Is there anything else that I can do?
    Thank you.

    by the way I'm using a macbook with osx lion

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