New ipod touch cant connect to icloud using correct email

My daughter has a new ipod touch (5th gen) and is trying to set up icloud so she can have facetime and imessage. it won't let her sign in using the existing apple id and account i have. the device said an email verification was sent, and it wasn't received. i did verify that i had typed in the correct email, not only once, but twice. any suggestions?

Hi melluvahess,
Welcome to the Support Communities!
Does your daughter already have an Apple ID? She will need one (which is her primary email address) to keep her Facetime, iMessage, Calendars, Contacts, etc. separate from yours. (Also, verification emails may sometimes end up in your Junk or Spam folders, so be sure to check those).
The following articles explain the options for using different Apple ID's. Please be sure to read the "Frequently Asked Questions" section as well so that you have a good understanding of your options:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
There is a link in this article to create a new Apple ID:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Cheers,
- Judy

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New ipod touch cant connect to icloud using correct email

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