New itouch: FaceTime won't let me sign in!

I just got a new itouch for Christmas, and I absolutely cannot get FaceTime to work. I have tried everything. Everytime I try to sign in, it says that my password is wrong. I know that it is correct, because I checked it on other apps. I went ahead and changed my password. I have done this numerous times, but it still doesn't work. I also changed my DNS to Google's. I've reset my itouch a few times as well. I've read the troubleshooting forum on here, and I'm still stuck. Any suggestions?

There's a ton of issues going on with the facetime servers...Not sure whats going on. My iphone works fine but my kid's new ipod won't facetime at all (using the SAME wifi network here at our home)! It's nuts! Apple tech said they're servers were over-taxed on Christmas day. It's two days later and still same problem. We can not log in to activate the facetime accnt. Not sure if i'm buying that since my iphone works facetime perfectly. Aren't they connecting to the SAME video chat servers to use facetime? sigh
I'd give their tech support line a call. They NEED to know this is a wide spread problem and fix it asap. I'm calling them AGAIN today.

Similar Messages

  • My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • FaceTime won't let me sign in with my apple id

    FaceTime won't let me sign in with my apple I'd why

    Hi all. Same problem. I tried changing DNS to 8.8.8.8 and 8.8.4.4. but nothing is working! Not having Facetime is driving me crazy!
    I've tried:
    restarting
    rebooting
    changing DNS to the above numbers
    Date/time is correct
    Restrictions are off
    Apple ID/email and password is correct, and verified on the apple site
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  • Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password.

    Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password. It sometimes asks me to put it in 5-6 times and then it gives me an error saying that the program certification is revoked or expired. I live overseas and previously utilized FaceTime to talk to my girlfriend.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • TS3510 facetime won't let me sign in keeps coming back to sign in page

    Can anyone help me find out why facetime will not let me get past verifying...and keeps going back to sign in page?
    I created a new log in and it was verified by my computer....but the ipod won't allow the app to run ???

    Reset all settings
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    Note: Data will not be affected but settings will be reset.

  • My FaceTime won't let me sign it it. Says I have to verify but it doesn't send me anything in my email what so I do

    My Facetime Wont Let Me Sign On. It Says I have to verify but it doesn't send me anything in my email what so I do????

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • Facetime won't let me sign in

    My friend tried to call me on Facetime, but the call kept failing.  I quit Facetime and then tried to login in again, but now it says "The server encounter an error processing registration," even though I'm not creating an account, I'm signing in to my current one.  Not only that, but I'm using the same computer that I created my account with and that I always use.  I have had nonstop problems with Facetime and I'm seriously considering moving back to Skype if Apple doesn't get its act together. 

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • HT1695 i bought a used ipod touch and reset it to the factory settings via itunes and now i'm trying to set it up like new and it won't let me sign in with an apple id it says it can't connect to the server.  Other wireless devices are working HELP?!

    I am trying to set up  my daughters ipod touch after resetting it to factory settings.  So I am trying to sign in using an apple id.  It says won't connect to the servier, but I have other wireless devices connected, so I know my wi fi is working. What now? Thanks

    Return it and get a refund. Without the prior owner's Apple ID and password that device is useless. Find My iPhone Activation Lock- Removing a device from a previous owner’s account. You were screwed by the ignorance of the pawn shop owner.
    <Edited by Host>

  • My Message and Facetime won't let me sign in.

        When i go onto the apps it's asking me to sign in. (it's never asked me to sign in) So my e-mail and password are already typed
    in. I click sign in and it brings me to the page where it asks refferall. I click next because it's my correct e-,ail address, then it Veriffys for
    a bit and brings me back to the sign in page. I've tried turning my iPod compleatly off and re-connecting my wi-fi but it's not working.
    ANYONE KNOW WHAT TO DO TO FIX THIS???

    Try this link,
    http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it

  • IMessage and Facetime won't let me sign in

    Whenever I try to sign into FaceTime or iMessage it says I was signed out because my password was changed, and even when i changed my password it still doesn't work!

    Try this link,
    http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it

  • My facetime won't let me sign in.

    Whenever I sign in, It bringsme back to the sign in.
    I'm putting in my passwod right, but it isn't working.
    HELP!!!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • My iMessage and FaceTime won't let me sign in, how can I fix it?

    I just reset my network settings because it said check my wifi and my wifi is fine. It didn't work. I really need help.

    Try this link,
    http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it

  • I had an ipod touch 4th generation and then I switched to the 5th generation, but kept the same icloud account. now it won't let me sign into my imessage with that account on my new ipod

    I had an ipod touch 4th generation and then I switched to the 5th generation, but kept the same icloud account. Now it won't let me sign into my imessage with that account on my new ipod 5. Whenever I try to sign in it says try checking network connection.

    iOS: Troubleshooting FaceTime and iMessage activation
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • If my macbook won't let me sign in on facetime what should i do?

    if my macbook won't let me sign in on facetime or messages what should i do?

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.apsd.plist
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Step 12
    Reset the NVRAM.
    Step 13
    Reset the System Management Controller (SMC).
    Step 14
    Reinstall OS X.
    Step 15
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

  • I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

    I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

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