New Mac Mini won't open DVD Player, I get an error

This is a brand new mac mini (latest model bought two days ago), just opened and tried to open DVD player without any media on the DVD drive and the DVD Player doesn't open and I get this error:
There was an initialization error.
A valid video device could not be found for playback (-70017)
What could that be?
Wilfredo.

No. The DVD Player always open even if there is no media in the drive.
The problem was the Region. I needed to set the region on the drive, but the error message never told what was the problem, I had to figure it out myself.
Wilfredo.
Message was edited by: Wilfredo Nanita

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