New mac mini won't start up...

I just got my new mac mini today and it won't start up. After some research I discovered that the icon on the screen is telling me to put batteries in my mouse. There are batteries in my mouse. I shut it down and restarted it again, making sure my wireless keyboard and mouse were turned on. That didn't work. Then I tried turning them on after I started the computer. That didn't work either. I'm sad.

I have had the same issue (new Mac Mini, client OS, new wireless keyboard and trackpad ... connected using HDMI cables through my receiver to my TV).
First I got stuck on a spinning doughnut right out of the gate. Phone tech support told me I needed a wired keyboard. While I didn't like the idea, I went down to the apple store to buy that and they told me there was something wrong with the Mini and to bring it in. Today I did took the unit in; they discovered a faulty harddisk and replaced the unit without much hassle (nice).
Before leaving the store, I told them what phone support had to say about requiring a hardwired mouse and keyboard for setup. They told me it used to be necessary but that is not so nowadays. I happily left the store expecting no other issues.
Now here I sit. My trackpad is recognized but my keyboard is not. I can't get past the nearly indecipherable screen showing me how to power up these devices for discovery and pairing because it doesn't recognize the keyboard. And since I don't have a wired keyboard anywhere in my house, I'm looking at my 60 minute roundtrip to the apple store. sigh
I'm most upset about that part. If they'd simply set my expectations that I need a wired solution for setup, I wouldn't like it but at least I'd know and wouldn't spend endless time wasting gas simply to get to step 2 of setup.
I've been a big fan of the iPhone an iPad but I have to say that Windows PC setup (while a tad slow) is MUCH more straightforward than this. At least I have some workaround options that get me moving. Works out of the box, my @#$.

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Brand new mac mini won't start up

Hi guys, I've read a few threads but nobody seemed to have encountered the problem I have with this new mac straight out of the box.
It starts with the chime, white screen, wheel, apple pops up but then suddenly the screen turns blue, then grey n displays two images alternately. Both indicate i need to do something with the power button but the power cable is definitely plugged in. What's more bizarre is that neither image features the mini, one is of a MacBook and an arrow points at the power button, the other image of a full size mac hardrive with a power slide on top front. I've never owned a mac until now so really unsure what to expect but the fact that the power light is solid and I can hear the disk spinning must be a good sign?
I've tried turn off n unplug, wait for 30sec then restart, reboot the RAM but nothing works.
Would be very grateful for any help you could give.
Thanks,
Sheryl

since the Mac is brand new, i'd take it to the nearest Apple Store or AASP.
a new Mac shouldn't behave like this.

My brand new Mac Mini won't start up

the light comes on, but thats it. No sound, no program. It did work for about an hour. What happened? I tried everything...Take it back.
Opinions please.
SP

Having the same issue with my brand new Intel Mac Mini. Happened earlier this week for the first time it went into sleep mode and wouldn't wake up (the light came on, but no chime, no video) - even after shutting it down and trying to boot it up again.
I called tech support and they had me reboot the bios by unplugging it, pressing and holding the power button and plugging the power back in then releasing the button. After that I pressed the button and it came on - when I turned it on again the fan came on full tilt. I called tech support again they had me unplug it for 3 minutes then it came back on again and seemed fine.
Today it happened again - I was able to get it rebooted it but called tech support anyway. I am very concerned that a brand new machine is acting this way. While working with tech support it again became unresponsive. After trying a few things I was connected with another product specialist that agreed that their was a problem and has arranged to get me a new machine.
I am very disappointed as this is my first Mac experience, but hoping it is an isolated issue. Tech support seemed very responsive and I am happy with Apple's response thus far - although it would be nice if they would send the new Mac overnight!
Anyway since others are having a similiar issue I was curious if there are any common threads to our experiences? If you have a chance list your specs - might see something interesting.
Ok here are mine:
- Mac Mini Intel Solo Core
- Upgraded the RAM to 1 Gig (Ordered it this way)
- Upgraded to the SuperDrive (DVD Burner)
- Using a KVM (Also have a PC on the same KVM)
- Acomdata 160 GB Mini Pal Hard Drive / Ports
- iPod dock connected
- USB Camera cable connected
- Keyboard and mouse are USB wireless PC based
Anyway post your specs if you are having an issue - maybe we will see a trend.
Guy
Mac Mini Mac OS X (10.4.5)
Mac Mini Mac OS X (10.4.5)

My Mac Mini won't start. The Power light blinks continusly (not pulses)

My New Mac Mini won't start up. I bought it online from J&R a week ago. My monitor says "no input detected" and the power light blinks. I recently fed it the gray mac os x install disk one, which it won't give back. Holding the mouse button when it turns on doesn't have any effect. So now i can't put a disk in or start it up.

Welcome to the Apple discussions.
No video with the power light blinking once per second means either bad or no memory. See this Apple note: http://docs.info.apple.com/article.html?artnum=303083 . Specifically, below is from that note:
If the computer detects no SDRAM (Synchronous Dynamic Random Access Memory, also referred to as RAM) or the RAM installed does not meet the appropriate specifications, the screen will remain black but the power LED on the front of the computer will blink once per second to signal the error. This error condition may be due to physically damaged RAM, installing the incorrect type of RAM, or not having RAM installed.
Has it ever worked since you got it? If not, you should call J&R and tell them they sent a dead on arrival system, and ask for a replacement (ask them to send a will call tag or prepaid label to send the non-working machine back).

Mac Mini won't start and constantly makes disc ejecting noise

My Mac Mini won't start. It was working fine, then just locked up and won't start again. When I push the start button it just makes this repeated disc ejecting noise from the DVD drive. It doesn't make the chime noise or display anything on the monitor. I've disconnected the optical drive, but it didn't help. Then it just doesn't start at all. I thought that if I would disconnect the optical drive, that it would ignore it and just boot off the hard drive, but nothing happened. The power light comes on. Then, if I hold down the power button for 10 seconds it shuts down. The fan operates. It just never attempts to boot up. I can't put in a system DVD because the optical drive is just in eternal eject mode.
If you have any suggestions let me know. Thanks.

I have the same situation.
I think the drive thinks it has a disc to eject or part of the mechanism is stuck and can't return to it's resting position. I was going to disconnect as you tried but now I think I'll try to disassemble the drive to see if there might be some debris jamming things up.
Please let me know if you solve the problem.

New Mac Mini won't recognize passcode for wireless keyboard

Just unboxed my new Mac Mini and have started the install process. Made it to the wireless mouse ok, then the keyboard. It finds the keyboard, gives me the passcode, then I enter it and press enter as requested, and nothing happens. It just spins through the process again and again. I have installed new batteries, turned all things on and off at random, and turned off bluetooth on all other devices that might be interfering. Any ideas?

Take the batteries out of the keyboard
Turn off the computer
Put batteries back in keyboard and hit the power button on the side
wait 5 seconds
turn on mini
go back through the setup process
works every time for me

Mac Mini won't start after installing OS X 10.6.3

My Mac Mini won't start after installing Mac OS X Snow Leopard 10.6.3. When I turn it on, the Apple logo appears and the initialization line starts to fill, but it suddenly stops. It does that again and stops at the same point, but this time it shuts down. What should I do?

If you are coming from 10.5.8, hopefully you backed up your important data first. Your mini will need at minimum, 1 GB of RAM to install Snow Leopard and at least 5 GB of storage remaining on your boot drive.
I treat 10.6.3 as a fresh, full install over a 10.5.8 system. That means I choose Disk Utility from the Installer's menu and repartition the boot drive as a single partition, Mac OS X Extended (Journaled) format, and use the GUID partition scheme from the options button. At this point, while still in Disk Utility, I would verify the drive under First Aid.
Then I turn the installer loose, and reboot into a working 10.6.3 system, ready for the software updates that take the machine to 10.6.8.
So, following the above guidelines, reinstall 10.6.3.

Mac mini won't start up. Grey screen with apple just freezes.

Mac mini won't start up. just get a grey screen with the apple and it freezes. Please help.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.

My mac mini won't start up!

My mac mini won't start up but it will turn on, staying at the gray apple logo screen and nothing else.
I came home yesterday and it wouldn't 'wake up' from 'sleep' mode so I turned it off and tried to turn it back on. There's a netflix cd in there that I also can't get out. My friend suggested i slip a piece of paper in there and that it will eject, but this isn't working (maybe I'm doing this wrong?)
help! thanks.

I have the same problem. In addition, the same happens when attempting to boot from a DVD. I was able to boot it up in Target Disc Mode, and even erase the internal HD entirely, but I still cannot boot from DVD to reinstall the OS. I have tried the SMC reset, but to no avail. Also, while I can reset the PRAM, I cannot reset the Open Firmware. Any suggestions?

New mac mini won't accept dvd's/cd's in the combo drive

Hello friends:
i have a new mac mini that I bought about 2 months ago (Intel, 2.0 ghz). Everything was working fine until I went to put in a DVD today. The combo drive won't accept a disc. It's not that it won't read the disc, it physically won't suck it into the drive. Instead it just sits there. If I try and push it in, nothing happens... it just bounces back out at me as if pushed by a spring. And, no, there isn't already a disc in the drive.
Can anyone suggest how to get my combo drive to work again?

Hi jrm27,
I have an older Mac Mini 1.66 GHz, but I haven't seen this problem.
I take it that the disc does go in a little way. I would think that that rules out that the drive thinks there's a CD already in the drive. I know that when I have a CD or DVD in the drive, the little doors (they're really there) are closed and won't let me insert a 2nd CD.
I presume that you have restarted your system since this started to occur?
When the system is rebooting, hold down the mouse button. This is supposed to force eject a CD. It might also trick your system into thinking there's no CD there, or resetting something.
Try different types of CDs or DVDs, just to make sure that there's not something screwy with the media that you are using. Try an old-fashioned music CD or something.
Are there any sounds the drive makes?
David

New Mac mini won't come out of sleep because trackpad won't connect

I have a new Mac mini with a trackpad. When Mac is in sleep mode I can't wake it as trackpad and keyboard won't connect. On occasion they do but the Mac takes ~5mins to fully wake.
Andy

I have a new Mac mini with a trackpad. When Mac is in sleep mode I can't wake it as trackpad and keyboard won't connect. On occasion they do but the Mac takes ~5mins to fully wake.
Andy

New Mac Mini won't open DVD Player, I get an error

This is a brand new mac mini (latest model bought two days ago), just opened and tried to open DVD player without any media on the DVD drive and the DVD Player doesn't open and I get this error:
There was an initialization error.
A valid video device could not be found for playback (-70017)
What could that be?
Wilfredo.

No. The DVD Player always open even if there is no media in the drive.
The problem was the Region. I needed to set the region on the drive, but the error message never told what was the problem, I had to figure it out myself.
Wilfredo.
Message was edited by: Wilfredo Nanita

New mac mini won't pair with new wireless keyboard

How do you set up a new mac mini with a new wireless keyboard bought separately ... computer does not see the keyboard.
I've seen this question asked before but the only answer seems to be to get a usb keyboard for set up. So do I need to go out and buy another keyboard to complete the set up or is there a way around this
Thanks.

see > New Apple Mac Mini and Apple Wireless Keyboard Un-boxing - YouTube
If you missed the setup, most any cheap'o generic USB keyboard will work with the Mac Mini.

New Mac mini won't recognize iPhone or iPad w/o cord

My new Mac Mini doesn't seem to want to sync with my iPad 2 or my iPhone 4s without plugging them into the mini with a cable. Why is this, and can I change some settings to make it recognize them without a cable?

Upgraded to Lion a few months ago, and work remotely from home using Timbuktu Pro which I've used for years.Have been using Lion for the past few months without problems. In the past few weeks if the remote computer, a mac mini (at my office) is not accessed, the screen appears to be gray when viewing remotely and I cannot wake it up. Energy saver preferences are set to wake up with network access, never go to sleep, keyboard is an Apple USB as well as USB mouse. I had used a bluetooth mouse & thought that might be the issue, so I disconnected it at the end of the day although Bluetooth is still on. Tried disconnecting an external drive (USB) but that didn't make a difference. The only way it will wake up is if someone at the office physically clicks the mouse a few times, then it wakes up. I've tried sending a fax to the remote computer as the office fax machine is connected to the remote computer; the fax is received as it shows up in the Dropbox, but that doesn't wake the mac mini. Very puzzled as all worked well until a few weeks ago. Display has not been changed (DVI), have not added new peripherals although I do have a powered hub connected to the remote computer which I haven't tried disconnecting. Bottom line is that nothing has changed other than Lion upgrades. As so many people are having a problem, I suspect this is a Lion issue. The remote mac mini is approximately 2 years old. I upgraded the RAM about 6 weeks ago to 8 GB (Crucial) and haven't tested that, but it was working fine after the RAM upgraded until recently.

Mac Mini won't start up - I have Leopard DVD, what can I do?

Hey friends,
I need some serious help. My brother's intel Mac Mini will not start up - it stays on the progress wheel interminably, until it goes to an error screen - and so I want to fix it using my Leopard install DVD. (FWIW, Tiger is currently installed on the Mac Mini).
What can I do to start the computer up with the DVD? I eventually want to Archive & Install.
Thanks so much for your help!

If it were me ... and if there is more free space on the external hard drive than there is "stuff" on the Mini that needs to be saved ... I would probably connect the Mini to the G5 with a firewire cable, connect the external to the G5, and startup the Mini in Target Disk Mode (which will mount it on the G5's desktop.) Then I'd rescue everything of value from the Mini's hard drive by copying it in small chunks to the external drive.
Then I'd shut everything down, disconnect the cables, and boot the the Mini from the Leopard disc and do a clean install. Then I'd bring the relevant data files back from the external drive.
(The actual details might vary slightly.)
(I see Nick had the same simultaneous thought -- though he expresses the process more clearly than I.)
Message was edited by: Boece

New mac mini won't start up...

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