New mac pro freezing and crashing

I got a new Mac Pro two weeks ago, and it's been great, much faster than my macbook.
However in those two weeks, i've had 7 freeze and crashes now, that's more than in years of using MacBooks.
Symptoms are: the screen just freezes, nothing moves anymore, not even the mouse. The sounds hangs, and after a few seconds the mac shuts down and restarts.
On four of these crashes, i saw a red light from the bottom of the tower.
Anyone else experienced this?
Does anyone know what the red light means?
Any input to find the source of these crashes and what to do next is welcome.
Specs:
Mac Pro 6.1 (the round one)
Quad core
Dual D300
12 Gb memory
OSX 10.10.1

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Similar Messages

  • Mac Pro Freeze and Beep

    My brand new Mac Pro freezes and just begins beeping about twice a day. It freezes in various programs. It will freeze sometimes in Final Cut Pro, sometimes in After Effects, sometimes in Photoshop, and sometimes in Safari. I have a Decklink Extreme card and I suspect this may be the problem. Has anyone elses experienced this and what should I do to fix it?

    http://www.thexlab.com/faqs/faqs.html
    Michael

  • I have a new mac pro can, and was checking settings. I gave a user 'no access' who I didn't recognize, and loast all access to my computer.... Won't even reboot!  Can anyone suggest anything?

    I have a new mac pro 'can', and was checking settings. I gave a user who I didn't recognize 'no access', and lost all access to my computer immediately. Tried to change access back, but I was totally locked out (even as the admin). It won't even reboot!  I thought it might have been back when I gave Adobe access (when they had their Cloud fiasco and my machine kept crashing with Premiere). Can anyone suggest anything?
    MacPro 2013, 6-Core, 3.5 Ghz, 32 gigs of Ram, latestt update for Maverick
    Thanks!

    Reset the SMC and PRAM
    Intel-based Macs: Resetting the System Management Controller (SMC)
    About NVRAM and PRAM
    If you purchased it within 90 days yo have free telephone support from Apple
    Complimentary Support (USA)
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is

    I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is  not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

    Hello Forum Members,
    I figured it out. You have to select  the actual logo of the Lightroom catalog and then click on  "get info" and allow what ever your new user name to "read and write". That worked!
    Henri Silberman

  • New Mac Pro (late 2013) crashes / freezes while rendering or editing in Premiere Pro CC

    We recently purchased a new Mac Pro desktop (Late 2013, 16GB memory, D700 Graphic Card, 2.7 GHz -12 Core, OSX 10.9.3) and we are running Adobe CC on it. When using Premiere Pro CC (7.2.2) I am having major issues while rendering and editing. About 50% of the time when I try to render it starts off real fast then just freezes. This happens in Premiere and Media Encoder. Sometimes I can just Force Quit Premiere or Media Encoder and other times I have to do a hard restart on the entire computer because the entire computer freezes. The computer will also occasionally freeze whenever doing simple editing or stacking layers. The  computer will also just decide to suddenly stop and restart when editing or doing simple tasks like browsing the web. Additionally there has been several times if the render does finish, the final video will have digital glitches throughout the video. I have to redo the render once or twice and it will finally be fine. This all is happening several times a day. This never happened on our previous Mac Pro, but we were not running Mavericks. I used Migration Assistant to transfer from old computer to new computer. So I don't know if this is an a problem with the actual Mac Pro, Mavericks, graphic card or Adobe? But right now I am very frustrated as you can imaging spending all this money for a computer that has been giving us more issues than our previous computer. Any help would be greatly appreciated!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-  
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Premiere Pro Freezes and crashes when a new titled is opened

    When ever I try to open a new title in Premiere Pro CC 8.0.1 it freezes and crashes!  New project same problems... No new fonts installed

    Hi detroitdecay !
    Sorry for my english.
    I have the same problem. Did you find a solution ?
    Thks.

  • New Mac Pro Freezing

    Hi all,
    I just got the new Mac Pro and it worked fine for a couple of hours. Now it just started freezing every 20-30s. The whole thing freezes - the mouse doesn't move, nothing happens (doesn't accept any input). The weird thing is that music keeps playing fine. I can reproduce the freezing all the time by just starting to move a window.
    What should I do? I've a bit ****** off cause I had to replace every single product I've bought from Apple in the last 3 years.

    I had a similar early issue with my 2007 MBP. Connecting to WPA2 networks would cause a KP and crash the system. At first, both I and AppleCare thought it was a hardware issue. 3 MBPs later, the issue persisted until we realized it was an airport driver. I'm thinking this just requires a software update so I'm going to hold off until 10.5.7 or some small update before I start exchanging hardware. Fingers crossed. I repaired permissions and reset PRAM this morning so we'll see if that has any effect.

  • New Mac Pro Freezes frequently in FCP

    We recently replace our G5 video editing computer with a new Mac Pro. We are running most current version of Final Cut, Quicktime and Leopard. 8GB RAM. Our G5 virtually never froze up, but the new one freezes frequently during editing. Beach ball that doesn't go away w/o holding down the start button on the computer.
    All sw was clean install on the new machine.
    Anyone else experiencing or have suggestions?
    Thanks!

    Putting the Project file on another drive does ZERO for performance. Keep it on your system drive.
    Trash preferences
    Use Disk Utility to Repair Permissions
    Remove your RAM and see if you still have issues.
    Those are my suggestions.
    Shane

  • Mac keeps freezing and crashing

    Hi,
    I'm on a late 2009 iMac (3.06 Intel Core 2 Duo, 12 GB 1067 DDR3, 1TB HD) with Yosemite. I installed Yosemite a few days ago. Previously I ran Mountain Lion.
    While on Mountain Lion the mac suddenly started freezing and crashing. I could still move the cursor, and most of the time my sound kept working (although the screen had frozen I could keep on calling via Skype - music and videos mostly stopped working after a minute or so), but I had to force turn off the mac. Upon rebooting most of the time I couldn't get past the start-up screen with the grey progress bar and Apple logo. The problem persists with Yosemite. There isn't any specific program which seems to cause it - I've had crashes running many different things. It doesn't seem to be a kernel panic: I've had only one instance where the grey letters would show up. Otherwise it just crashes.
    I've tried many things to fix it already:
    - running DiskWarrior and removing corrupted files
    - removing dubious third party extensions
    - removing unnecessary login items/Launch Daemons/Launch Agents (after running EtreCheck)
    - I ran AHT twice (nothing came up) and Rember once (idem)
    - ran recovery mode to verify the disk (nothing came up)
    - ran Safe Boot for a while (no crashes), which causes me to believe it's a software-related problem.
    I reinstalled Yosemite yesterday. It will only boot into safe mode since. While booting normally I can't get past the white screen.
    About three months ago a faulty HD was replaced and RAM (8 GB) was added, both done in an Apple store. I've no reason yet to believe it's hardware-related because every test comes up clean, but I'm obviously not sure.
    I don't know what to do next other than bringing it to the store. Any help would be much appreciated. Because I'm in safe mode my EtreCheck report differs from the normal report - if it's helpful to post it anyway, I will.
    Thanks!

    EtreCheck version: 2.1.6 (109)
    Report generated 29 janvier 2015 10:43:44 UTC+1
    Télécharger EtreCheck à http://etresoft.com/etrecheck
    Cliquez sur les liens [Aide] pour l’assistance avec les produits non-Apple.
    Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
    Cliquez sur les liens [Adware] pour l’assistance avec la suppression d’adware.
    Informations matérielles : ℹ️
      iMac (27-inch, Late 2009) (Caractéristiques techniques)
      iMac - modèle : iMac11,1
      1 2.8 GHz Intel Core i7 CPU : 4-core
      16 GB RAM Extensible
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      4 GB DDR3 1067 MHz ok
      Bluetooth: Vieux - Handoff/Airdrop2 pas disponible
      Wireless:  en1: 802.11 a/b/g/n
    Informations vidéo : ℹ️
      ATI Radeon HD 4850 - VRAM : 512 MB
      iMac 2560 x 1440
    Logiciel du système : ℹ️
      OS X 10.9.5 (13F34) - Temps depuis le démarrage : 18:31:17
    Informations des disques : ℹ️
      WDC WD10EARS-00Y5B1 disk0 : (1 TB)
      EFI (disk0s1) <non monté>  : 210 Mo
      Macintosh HD (disk0s2) /  : 999.35 Go (976.07 Go libre)
      Recovery HD (disk0s3) <non monté>  [Restauration] : 650 Mo
      HL-DT-ST DVDRW  GA11N 
    Informations USB : ℹ️
      composite_device 7,81 GB
      EFI (disk2s1) <non monté>  : 210 Mo
      OS X Mavericks Installer (disk2s2) /Volumes/OS X Mavericks Installer  : 7.47 Go (1.40 Go libre)
      Toshiba External USB 3.0 1 TB
      EFI (disk4s1) <non monté>  : 210 Mo
      Back up Imac (disk4s2) /Volumes/Back up Imac  : 999.86 Go (293.01 Go libre)
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Western Digital My Passport 070C 499,41 GB
      EFI (disk1s1) <non monté>  : 210 Mo
      WD boot (disk1s2) /Volumes/WD boot  : 498.55 Go (472.71 Go libre)
      Recovery HD (disk1s3) <non monté>  [Restauration] : 650 Mo
      Logitech Optical USB Mouse
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
    Gatekeeper : ℹ️
      Mac App Store et développeurs identifiés
    Extensions du noyau : ℹ️
      /Library/Extensions
      [engagé] at.obdev.nke.LittleSnitch (4228 - SDK 10.8) [Aide]
    Agents de lancement : ℹ️
      [en marche] at.obdev.LittleSnitchUIAgent.plist [Aide]
      [désengagé] com.adobe.AAM.Updater-1.0.plist [Aide]
    Daemons de lancements : ℹ️
      [en marche] at.obdev.littlesnitchd.plist [Aide]
      [engagé] com.adobe.fpsaud.plist [Aide]
      [invalid?] com.lsreset.plist [Aide]
    Éléments Ouverture : ℹ️
      Aucun
    Plug-ins internets : ℹ️
      FlashPlayer-10.6 : Version : 16.0.0.296 - SDK 10.6 [Aide]
      Flash Player : Version : 16.0.0.296 - SDK 10.6 [Aide]
      QuickTime Plugin : Version : 7.7.3
      JavaAppletPlugin : Version : 14.9.0 - SDK 10.7 Vérifier la version
      Default Browser : Version : 537 - SDK 10.9
    Plug-ins internets pour l’utilisateur : ℹ️
      Dashlane : Version : Dashlane 1.0.0 - SDK 10.10 [Aide]
    Extensions de Safari : ℹ️
      Dashlane [Installé]
    Panneaux de préférences tiers : ℹ️
      Flash Player  [Aide]
    Time Machine : ℹ️
      Time Machine n’est pas configuré !
    L’utilisation du CPU par processus : ℹ️
          3% WindowServer
          1% fontd
          1% Safari
          0% PluginProcess
          0% Dashlane
    L’utilisation de la RAM par processus : ℹ️
      515 Mo WebKitPluginHost
      395 Mo com.apple.WebKit.WebContent
      378 Mo firefox
      326 Mo Safari
      223 Mo PluginProcess
    Informations de la mémoire virtuelle : ℹ️
      7.06 Go RAM Disponible
      7.25 Go RAM Active
      1.50 Go RAM Inactive
      1.35 Go RAM Résidente
      1.80 Go Pages entrants
      0 o Sorties pages
    Informations du diagnostic : ℹ️
      Jan 28, 2015, 10:45:51 PM /Users/[expurgé]/Library/Logs/DiagnosticReports/PokerStarsFR_2015-01-28-224551_ [expurgé].crash
      Jan 28, 2015, 04:13:07 PM Examen de soi - succès

  • Has anyone had issues with the new Mac Pro computers and the Adobe Application Manager?

    We just purchased a new Mac Pro and transferred everything from the old computer to the new one.  Now we are getting Adobe Application Manager errors and it wants us to download Application Manager.  That leads us to the Adobe Installer that encounters the following issues
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.  But that doesn't work either.
    Anyone run into this?

    Yep, half of my tracks are coming up displaying an error -69 ( http://docs.info.apple.com/article.html?artnum=302684 ) and every time I remove a track from the shuffle or update the shuffle, Itunes opens a window displaying the contents of J:\ (obviously the ipod) and hidden folder \iPod_Control.... I'm really irked with this. Been mucking around with the stupid thing for hours now.
    Nothing was wrong with it until it suddenly decided to stop working, it wouldn't play tracks and Itunes wouldn't recognise it, hadn't missed a beat up till now. Sifted through the Support site for an answer and getting told I needed to update Itunes and update the Ipod software, ***?? It was working fine before. Me thinks Apple have inserted software in ipod to force users to update to newer version of Itunes. Anyway, ever since updating to the latest Itunes, the Ipod is back in action, but it is trying to tell me that half of my mp3s are corrupt (see error -69), rofl, um no, it's your stupid software Apple, I'm off to by myself a decent MP3 player without the bloat software.

  • HT201364 I just bought a new mac pro retina and it  won't install mavericks?

    Hi,
    as stupid as this question sounds when it says OSX 10.9 as the software version that means my new mac pro is actually already up to date with mavericks?
    it wont allow me to update to mavericks which seems odd as its brand new. im assuming its already installed.
    it says osx 10.9.
    just checking what this means. Im in the process of buying office 365 for it and a mac mini so i wanted both machines to be the same so i dont have andy glitches. (tried pages but im a die hard word user for 20 years)
    any help would be appreciated,
    thanks
    Niall

    Welcome to Apple Support Communities
    OS X 10.9 is OS X Mavericks, so you are already using OS X Mavericks. The problem is that your Mac is using a special OS X Mavericks version, so you may be getting a message saying that your computer is not compatible if you are downloading Mavericks from the Mac App Store. Ignore it.
    Also, note that OS X 10.9.1 is the most recent version. To update your computer, open  > Software Update.

  • The new Mac Pro's and the new iMacs

    Greetings,
    I'm in the market to finally replace my G5 Mac tower for a more contemporary model. I see that Apple has finally refreshed the Mac Pro line. I was hoping for some CPU clarifications.
    The iMacs all say they use i5's and i7 processors. But according to wikipedia, those are Nehalem processors. While looking over the Mac Pro's they claim they use either Nehalem or Westmere processors. From a general prospective, the Core i7 is the same as the Nehalem?
    So if they use the same processor, wouldn't it be more cost effective to get a high end iMac (Core i7) over a low end Mac Pro (Nehalem?
    Then there's the Westmere's. They also use the same name of core i5. So does that mean the iMacs use Westmere's or Nehalem's?
    Why oh why does this have to be so complicated?!
    Thanks!

    Intel chart (link from Barefeats) shows processor family. i7 "Bloomfield" is so... 2009 which is desktop subset name of Nehalem.
    Intel Core i7 870
    http://ark.intel.com/Product.aspx?id=41315&processor=i7-870&spec-codes=SLBJG
    Amazon i7 870
    http://www.amazon.com/Intel-2-93GHz-Quad-Core-LGA1156-Processor/dp/B002KQ5KEI/
    http://ark.intel.com/Compare.aspx?ids=41313,39721,47917,47925,47922,47920,
    http://news.yahoo.com/s/macworld/20100727/tc_macworld/appleunveilsnewimacincludi ngquadcoremodel
    http://en.wikipedia.org/wiki/IMac_(Intel-based)
    IS THE TOP iMAC THE BEST BUY? The 'mid 2010' iMac Core i7, is as much as 45% faster than the Core i5 for 10% more cost. The Core i7 is as much as 104% faster (twice as fast) as the Core i3 for 29% more cost.
    The new Quad i7 boosts up to 3.60Ghz when only one core is used.
    http://www.anandtech.com/show/2832/5
    You can get Core i7 27" ATI Radeon HD 5750 1GB GDDR5 SDRAM $2200 add your own RAM.
    Look at what people are saying about iMac 2010
    http://forums.macrumors.com/forumdisplay.php?f=91
    +I edit 5D Mark II RAW files on a 3.06Ghz Core2Duo iMac (early 2010 model) which has 4GB of RAM. Editing and such works very well with both Lightroom and Photoshop CS5.+
    +Give my expreience I would recommend the lower spec 27" model with has a i5 dual core processor as opposed to quadcore i5 (or i7) processor in the higher priced 27" iMac.+
    +With the money saved I'd buy two additional 4GB Ram Modules (~$250-300 total) which should give you 12GB total ... plenty of headroom to process even large collections of files.+
    +I am buying an i7 iMac with 8GB of Ram extra right now. But i need the i7 manily for pralell programming, video editing and 3d rendering ... but not so much for editing photos+
    +http://forums.macrumors.com/showpost.php?p=10783147&postcount=15+

  • I have a new mac pro notebook and wish to transfer microsoft money from my PC, can this be done and how is it done? What is the equivalent app for a mac for micro money? Thanks

    I have a macbook pro notebook and wish to transfer my microsoft money from my PC to the Mac.
    Can it be done?
    If so how?
    What is the equivilant app to microsoftmoney on a mac?
    Thanks
    Brian marks

    Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
    Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
    After this, do an update from the App Store.
    Thats all there is to it.
    For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
    Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
    There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

  • New Mac Pro - Aperture and a massive new project - help me be smart!

    I am receiving a Mac Pro 2.66 Friday and adding in 4 GB RAM and 2 500GB HDS, Aperture and Final Cut Studio and a lot of music software. Moving up from a G4 450 DP.
    I received a very nice fellowship and will officially begin the project on June 1, continuing until August, 2008. I will be filming in all 92 Indiana counties - mainly nature and historic sites for a few DVD programs for schools in my county. I expect to end up with 30,000 + images when it is all said and done.
    Before I begin, do any of you experienced digital photographers have any advice for someone in my position? You know, "what I wish I had known when I started using Aperture" kind of advice.
    I use a Nikon D70, 5 various lenses and will shoot RAW. I am an experienced photographer, so I am not looking for shooting tips, etc.
    Thanks for any tips.
    G4 450DP   Mac OS X (10.4.6)  

    That sounds like a great project.
    People have already emphasized the importance of backing up. I can't pile on with any more emphasis. Backup, backup, and backup some more. I have five copies of every RAW file I've ever made across four different disks and DVD's. The DVD's are located in a remote location. I had an issue with my hard drives about three months ago that caused all my hard drives to loose their data--complete loss. If not for my DVD's, I would've lost 30,000 RAW files let alone all the processed images.
    I'm working an article on my backup strategy that should be published in the next week or so. If you want, send me an e-mail and I'll give you a link to my site when it's done.
    This next article is about file naming. I've been using this same convention for 8 years. It works as well as anything. The other recommendations are also excellent especially the ones about adjusting your convention when sending to clients.
    http://www.keiko-ni.com/keikosite/equiptech/digital/filenaming/filename1.html
    This final article is about my initial workflow. I am not a "copy the CF card prior to import" kind of guy. Call me gutsy. Metadata and keywords will be your most important friend during a project this size. Being able to quickly get to images for various purposes will be extremely important. To be a high end, high capacity photographer also means being a data manager. It's a fact of life. Secondly, start early and don't get behind keywording. That will only slow you down later. The key to this in Aperture is using the keyboard shortcuts. Learn those. It'll help lost later.
    http://www.keiko-ni.com/wordpress/?p=13
    Cheers
    1.67ghz PB, 2.66 MP   Mac OS X (10.4.9)  

Maybe you are looking for

  • Reinstalling OSX mountain lion

    My computer is acting strangely and stops all the time to work - I can hear lots of little hard drive sounds and it is very slow until it is done (usually about 10 minutes), and my Adobe CS products are crashing and creating corrupt files that keep s

  • Pre-order thought?

    Just to add a little fuel to the fire. Let's not argue about who can or cannot order on the 3rd. I think we all know where each of us stands on that .  I've never been part of a pre-order or launch day purchase. I've watched it from afar, have friend

  • Re-read in values in measurement file when file is updated

    Hi, I'm trying to control a power supply with labview and set the voltage. I've currently got it working reading in a measurement file and setting it to the value within the file. I'm now having the issue that I would like to update this value when t

  • Spanish layout keyboard

    Hello everybody, sure that will be a simple question, but I was unable to find the spanish special characters in my keyboard. In the set up, I can see that the used keyboard it's the spanish one, but don't show the spanish layout. Anyone that can hel

  • How to set initial jsp

    Hi, If I run local host it has to display initial JSP page as login.jsp. I have added the file name in web.xml      <welcome-file-list>           <welcome-file>logon.jsp</welcome-file>      </welcome-file-list> the server that I am using is Tomcat. P