New Mac User and I need some help please!

Hello, I just bought a MacBook, and it was an open box item that didn't come with any manuals or restore discs. I'd like to get a copy of restore discs to re-format everything since the computer was a display. Does anybody know how to go about getting them? I know the discs are very specific to what model MacBook you have. Thanks in advance for your help...

The manuals you can get online but the restore disks you will need to call the store. If that fails call apple support and tell them what has happened and they will advise you on what to do. If this fails you could by a copy of lepard and you can reformat the HD and reinstall lepard.

Similar Messages

  • New mac user..possible imac problem,help please!

    I've had my imac for about 3 weeks and in the last 4-5 days after waking up from sleep mode it has been lagging severly. At first it was for about 15 mins now its been going on for over 45. First of all, applications and anything I click on in them takes a very long time to open and sometimes several clicks. The rainbow ball curser seems to come up for much longer than usual. Then when I type, nothing shows and I have to click on the window to get what i typed to come up. I have plenty of room on my harddrive and 1 GB RAM that was factory installed. Being a new mac user, I really don't know what to do about it. Anyone know whats wrong or what to do?
    Thanks in advance.
    (sorry if there is bad typing in this post, dealing with the text lag right now)
    40GB ipod, imac G5 20 w/isight, Dell XPS   Mac OS X (10.4.3)  

    Hello Christine:
    If the logout/restart does not help, call Applecare. Rather than some of us trying to troubleshoot, the Applecare technicians will walk you through the problem identification process. Suffice to say, what you describe is definitely not normal.
    Barry

  • I'm a very new user and I need some help!

    I have recently started a new job and our website is managed through Dreamweaver, which I know nothing about. I was getting along until I was given a new computer. We installed a new version of Dreamweaver and when I launched it for the first time I was expecting to be able to see the local and remote sites, the way I could on the old computer. However, the remote site was not available. Please forgive my ignorance, and I did hunt for this info in the tutorials etc, but if I am communicating with the remote site, shouldn't all those files be listed without me having to put them there?

    I did try. Alot of what I found dealt with creating pages and templates, which I will need soon, but not yet. I found the link below. It looked promising, but didn't end up relating to any option I could see for myself to try. I have tested my connection already so I believe I entered all the ftp information correctly.
    Open and edit existing documentsYou can open an existing web page or text-based document, whether or not it was created in Dreamweaver, and edit it in either Design view or Code view.'

  • I am a new egyption oracle user and i need some help....plz

    plz when i mack 2 windows in the developer i can exit the form but can't exit any window ..
    for example :- i macked 2 blocks and but each block in difrent window the 1st window called (zz) and the 2nd called (ww) now i can exit the form at all but can't exit (zz) or (ww) alone ..........
    plz help me thanks
    a.sherif

    You sound like you are using Oracle developer tools - the forums you need are on technet.oracle.com
    I am sure that if you post the query there you will get a response on a developers forum

  • Just got a new printer and i,m new to all this and i need some help please

    Hello everyone since i,m new here and i,m trying to fined out how to fined how to get the printer claim code for my new printer as this is my first time useing 1 please could someone help me fined it as its doing my head in.
    My printer is a HP Deskjet 1510 All-in-one series . Thank you

    Hi,
    Is this the one ?
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&​lc=en&docname=c03775352#N132
    No, it doesn't have claim code. Only printers with ePrint enable/ready have claim codes.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Hello guys..does anybody know how to install and use adobe master collection with the new lion?   I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...   I am a new mac users and I'd like t

    Hello guys..does anybody know how to install and use adobe master collection with the new lion?
    I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
    I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!

    Lab79 wrote:
    Are you on Apple's payroll?
    well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
    good luck with apple dude..
    Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
    And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
    <The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
    Great suggestion. You should go with that one, but good luck getting a refund.
    Bye

  • I'm a new mac user and need to program future email's. How can I do that? in outlook I can make a change in the date that the email will be sent. How I do that in mail?

    i'm a new mac user and need to program future email's. How can I do that? in outlook I can make a change in the date that the email will be sent. How I do that in mail?

    There isn't a way directly in Mail.
    Here's what google says: http://www.google.com/search?client=safari&rls=en&q=mac+os+x+mail+delayed+send&i e=UTF-8&oe=UTF-8

  • Can someone please help me... i'm about to buy a new macbook pro and i need some pros and cons of SSD

    hi.. i'm about to buy a new macbook pro and i need some pros and cons of SSD.... i'm not sure which is really better, the regular hard drive or the SSD... because if i buy the mac with SSD it would be the 128GB, so i want to know how would that affect the overall performance of the computer...
    Thanks!

    I would suggest that you purchase the SSD through a third party source.  You will save money that way.
    Regarding the performance, go to the OWC web site.  They have bench tested their SSD vs conventional HDD and have published the results for anyone to see,
    The difference between the 128GB and the 256GB drives is capacity, no practical change to performance.
    Ciao.

  • My grandma is a new apple user and she needs help making an apple account.

    my grandma is a new apple user and she needs help making an apple account.

    She should call Apple support or visit the Genius Bar at an Apple store (make an appointment first at http://apple.com/retail). They will walk her through the process.

  • I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

    I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

    It is now confirmed  that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
    On June 30, 2012 MobileMe will be shutdown. However, iWeb will still continue to work but without the following:
    Features No Longer Available Once MobileMe is Discontinued:
    ◼ Password protection
    ◼ Blog and photo comments
    ◼ Blog search
    ◼ Hit counter
    ◼ MobileMe Gallery
    All of these features can be replaced with 3rd party options.
    I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken.  If I published directly from iWeb to the FPT server those two features continued to work correctly.
    There's another problem and that's with iWeb's popup slideshows.  Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
    Click to view full size
    However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone.  How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
    It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the iLife 11 boxed version that is still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
    Personally, if I didn't already have a copy I would purchase one to have it for reinstallation purposes if ever needed.
    This might be of some interest to you at this time: Life After MobileMe.
    OT

  • I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

    I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

    There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
    Mylenium

  • Hi, I'm a new Mac user and I want 10.8.2 but i can't get that unless I have i have 10.8.1 and I cant get that unless I have 10.8. Now I was wondering if anyone could provide me with a link that would allow me to download this version?

    Hi, I'm a new Mac user and I want 10.8.2 but i can't get that unless I have i have 10.8.1 and I cant get that unless I have 10.8. Now I was wondering if anyone could provide me with a link that would allow me to download this version?

    Again, that's not a problem - if you purchase Mountain Lion through the App Store, it's been updated to 10.8.2 - and when there are other updates available, you can just download and install them as well.
    Just go to the App Store and purchase and install ML. Then run Software Update (Apple menu) to see if there are any updates available for your machine. I keep my System Preferences>Software Update prefs set to check automatically -
    Some people would rather check manually. No big deal, just buy it and install it.
    Clinton

  • I am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?

    i am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?

    Hi there
    I think in this case, you may be best to speak with Microsoft about this, as it does seem like an issue with Office, and not your Mac.
    Follow this link, to find your local Microsoft Support contact number.
    Or perhaps create a new topic in the Microsoft Support Communities
    Good luck

  • Hi! I got movies on my external hard drive that are AVI kind and won't play on my macbook pro? need some help please!!

    Hi! I got Movies on my external hard drive that are AVI kind and won't play on my macbook pro? When I start playing the movie a message pops up and says "a required codec is not available". I tried flip4mac, xvid, divx already and still not playing my video. need some help please!! thanks.

    Although vlc mentioned above is a much more powerful and better player you could try installing Perian if you insist on using the quicktime player.  It may supply the codec it needs.
    Not sure why you wouldn't be able to play straight avi files though in quicktime.

  • I'm a new MAC user and I'm trying to transfer my iTunes music files to my Mac, however when I attach the external drive that contains the music files, they aren't visible on the MAC (but they are visible on my old PC).  How do I get my music loaded?

    I'm a new MAC user and I'm trying to transfer my iTunes music files to my Mac, however when I attach the external drive that contains the music files, the music files aren't visible on the MAC (but they are visible on my old PC).  How do I get my music transferred?  I have already exported the purchased music from the iTunes library, but I have thousands of songs from my private CD collection that I had previously loaded through iTunes.

    Paragon Software has the most reliable NTFS driver for Mac
    tips on importing and organizing, transferring from Windows etc
    http://www.apple.com/support/itunes
    http://www.ilounge.com

Maybe you are looking for

  • Query help from multiple tables

    I want a query from these kind of data placed in 3 different tables. case_batch = 2677101 , which has fine_no = 2012,2013,2014. fine_amt = 150,425,75. fine can be paid in cash,check or Credit card(CC) tble 1 seq --- case_batch 1 --- 2677101 tble two

  • MBA dropping wireless connection, workaround that works for me

    I have a brand new Macbook air 1.6HD that I purchased two days ago, and observed the issues with the wireless signal dropping out during regular web browsing activity, as often as every 3-5 minutes. I did not migrate settings from a previous machine,

  • Mail sending with attachment

    Hi all,         i'm working on badi i need to send a mail with excel attachment, if you have sample code pls send me. Regards Suprith

  • Urgent: Portletizing an struts JSP application

    Hello all, I have a struts JSP application. I want to portletize this whole application, so that navigation is always within the portal framework. Using URL Services all I can see is that the first page will be a portlet. Can anyone suggest the best

  • IDVD 6 or Toast 8 - ADVICE PLEASE!

    I have some old video that I want to transfer to DVD. They are in all sorts of formats: MOV, AVI, WMV, ASF, MPG. If that weren't enough, I also want to transfer some video from VHS. I am planning to buy eyeTV to do the conversion, but also to capture