New Macbook Pro - Random Shutdowns

I got a 15" MacBook Pro 2 months ago and today I started having lots of problems. The macbook will start and then after a few minutes, it will randomly shut down. After each shutdown I cannot start the computer again. Pressing the power button does nothing. After about 5 minutes of shutting down the computer will start again on its own and then shutdown again in a few minutes. And the cycle continues like that. This happens while the macbook is plugged in as well.
I do not think it is a battery problem because I removed the battery and turned it on while it is plugged in and still it is the same problem. I don't think it is a software issue because the same problem happens when I boot in both Mac OSX and Windows XP. Anyone have this problem?

Hi dennyhle,
Boot up from the osX dvd holding down the 'c' key, wait for the language screen to come up, pick a language and then from a menu choose Disk Utility and check the permissions and the drive for errors.
If the problem remains after that boot up from the osX dvd again but this time hold the 'd' key to start the hardware test, run an extensive one.
Hope this helps.

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MacBook Pro Random Shutdown

I bought a new MacBook Pro about a month ago and everything was working fine until last Friday when my MBP suddenly shut down. I thought it was because I was away from the computer for a while and it was on battery save mode, but when I tried to boot it up again, it shut down after about 10 minutes. I turned it on again and it lasted for another 15 minutes before it shut down again. I'm not really sure what I should do at this point - is this a common issue?

Were you on battery power? AC? What's your remaining battery capacity?

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Ok thought i had this fixed myself, i put it down to over heating as it was just acting normally for the last couple of hours but having just turned it off and started shutting everything down for the night it turned itself on!
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Mid-2010 MacBook Pro random shutdown

Hi all, hoping you can help me with my very annoying shutdown issue. Sometimes it will happen within minutes of boot and sometimes the MBP will run for several hours without issue before it happens.
I've been able to replicate the shutdown across OSes (Snow Leopard, Lion, Mountain Lion). Initially I thought it might be bad memory but through swapping memory and running the AHT on a loop for several hours I've determined memory isn't the issue. I've reset the NVRAM, PRAM and SMC several times with no luck. Hard drive and battery is working properly and the AHT is finding no errors with the logic board. Pretty sure I've tried everything I can before bringing it in for service. And of course I'm just past the 3 year warranty date. Help!

You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility.

1 yr old Macbook pro random shutdowns on or off power

I have a MacBook pro thats about 1 year old, Mac OS X 10.6.8, completely updated, 2.66 GHz Intel Core i7.
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Sounds like a power supply problem (not portable power supply), but I wouldn't want to bet on the specific issue. I realize that your MBP is not in warranty, but you might do well to visit your local Genius Bar to get their input.
This is an interesting problem; post here with the results.

MacBook Pro Random Shutdowns

Hi all,
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Hardware Revision:    0500
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Condition:    Replace Now
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Thanks in advance!

Unfortunately, many MacBook Pros of the Core 2 Duo generation instead of going to sleep properly when the battery voltage drops below a particular threshold just shut themselves off instead. It's always been unclear whether this is due to the battery misreporting its voltage or some other cause.
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Message was edited by: NintendoMad8

Yeah, I was already planning too. But I was wondering if anyone can provide any insight before I do. Or if anyone else has experienced this issue. Plus, I was wondering...if I just go down there will they be able to do anything, or will they make me book an appointment with the Genius Bar?
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Message was edited by: NintendoMad8

MacBook Pro Random Shutdown with Error Code: 4SNS/1/40000000: TAOP

Hi All,
Hope you can help, I have a 1st gen, MBP which i've recently upgraded the HD to a 500gb. Has been working perfectly until today when it had a few instances of random shut downs and not being able to power up...
Got this error code while checking the Hardware test, but not sure what it actually means : 4SNS/1/40000000: TAOP
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Hope someone can shed some light,
Thanks!
Darren

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Troubleshooting:
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Hi,
Im a bit concerned I have just got a BRAND NEW MacBook Pro 2011 and already I have had 4-5 random freezes where i have had to hold down the power button to bring it back to life!!
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Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Hi ..
A new Macbook Pro should not randomly freeze.
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.

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Well I fixed my problem.
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DO NOT use Tech Tool Pro on your Intel Mac. It is only a PPC version. TTP has not released an Intel version yet.
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Need Help, Upgrade or Not? Do I just WANT or really NEED a new Macbook Pro?

Good day everyone, I love these forums, so much valuable input and information from you all.
My question is, *should I upgrade* to a new 13" early 2011 Macbook Pro, from my present computer, an early 2008 white Macbook 4.1 with 4gig RAM, 180g SSD Vertex 2, new battery, and with Applecare till Oct-2011.
My questions are whether *spending almost $1,800 cdn* for a new 13" Macbook Pro, + Applecare, + 8gig ram, + various display adapters, and hopefully keep my sata II OCZ 180g Vertex2 SSD are going to be worth the upgrade? I could sell my older Macbook 4.1 for @ $700 cdn, so the difference is @ $1,100.
*The male ego* in me has a NEED for SPEED...but my realistic rational side says ...$1,100 buys lots of other things...
My present Macbook does what I need, *but is limited* because of the SATA 1.5 bus, however I love my new 180g Vertex2 SSD. It gave my older Macbook a new speed boost. Unfortunately I went to see the new Macbook Pro's and fell in love... Do I NEED, or do I WANT????
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*My present computer usage* consists of a 24" external monitor, three external HD (Super Duper, CCC, T/M) and I always have running at the same time programs like Mail, Safari (12 tabs open), VM Parallels Desktop running XP SP3, iPhoto, iTunes, aMSN, iCal, Youtube, VNC, Skype, HTML software, Time Machine, basic photo editing, etc...
*My present setup* works fine, and naturally I read the forums about the new Macbook Pro's, and there appears to be lots of issues, heating, monitor, fans, noise, wifi, etc..... hmmmmm... maybe I should wait for the next incremental Macbook Pro upgrade?
*Decisions, Decisions... :)* Keep what I have, or spend $1,800 and than sell my old Macbook...?
Thanks for reading my long post, and looking forward to *any of your thoughts,* IAN...
My CURRENT Macbook 4.1 early 2008 xbench scores
Results 233.21
System Info
Xbench Version 1.3
System Version 10.6.6 (10J567)
Physical RAM 4096 MB
Model MacBook4,1
Drive Type OCZ-VERTEX2
Disk Test 233.21
Sequential 141.82
Uncached Write 180.37 110.74 MB/sec [4K blocks]
Uncached Write 202.31 114.47 MB/sec [256K blocks]
Uncached Read 73.64 21.55 MB/sec [4K blocks]
Uncached Read 241.65 121.45 MB/sec [256K blocks]
Random 655.69
Uncached Write 870.11 92.11 MB/sec [4K blocks]
Uncached Write 341.78 109.42 MB/sec [256K blocks]
Uncached Read 2242.11 15.89 MB/sec [4K blocks]
Uncached Read 633.19 117.49 MB/sec [256K blocks]
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Time in seconds: Before /// After
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(with VM, ext HD, 24” monitor) @150-155 F /// @131-138 F
Boot w/ext HD, monitor, etc... 75 /// 53
Boot (no peripherals) 45 /// 25
VM Parallels XP 61 /// 26
VM Parallels XP shutdown 21 /// 12
Copy 353 MB folder 20 /// 10
iPhoto 10 /// 2.7
Neo Office 25 /// 8.7
Open Office 10.8 /// 3.2
Word 2008 10 /// 2.7
Excel 2008 9 /// 2.8
Powerpoint 2008 10 /// 2.9
Firefox 5.7 /// 2.9
Safari 9 /// 2.4
iTunes 5.5 /// 2.8
Shutdown 16 /// 4.2
early 2008 Macbook 4.1, Core 2 Duo
2.1 Ghz, 4Gb Ram, Sata 1.5, OSX 10.6.6
before - 500g HD 7200rpm Seagate
after - OCZ Vertex 2 SSD 180g FW 1.28

Eww, thanks for your reply, as it makes good sense, and common sense is practical when you walk into an Apple store.
I guess all the reviews and great specs of the new MB pro's made me want one...
I should probably use my current setup till it is totally outdated or simply is beyond repair.
I could ask Santa Claus for one, but by than, the 2012's will be coming out..:)
Thanks Eww for your reply, IAN....

Trouble with a new MacBook Pro - times 3 now..

Hi all,
Trouble Trouble Trouble - my frustrations with Apple:
1) MacBook Pro -bought 19th nov 2009- Death On Arrival, 4HDD/11/40000004:SATA(0,0)
Been sent back to Apple and I got a new one.
New MacBook Pro -got it on the 25th nov 2009- Started to have random Kernel Panic's 2nd of November:
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Apple?
I'm sure when I call Apple tomorrow I'll have to bring away my notebook to an Apple Service Provider cause they can't help me on the phone. If so, I will have to wait for another 20 days(experience in the past with my bro's MacBook for a new harddisk(!)).
I used to be a PC-guy and took the brave step to be a full-time Apple-guy, but this is just frustrating me. Sold my old laptop and now I'm without one for ages.
What would my options be? Could I get a complete new notebook?
Niek

Giving me 9 beeps at start-up on a black screen in the morse code s.o.s. 3x short, 3x long, 3x short)
Sounds like bad RAM:
http://support.apple.com/kb/HT2341?viewlocale=en_US
Or bad power.
Have you attempted to change the power supply or power source? If it isn't plugged into a surge protector, you may have issues with your house power that create problems for multiple computers.
Also, be sure you aren't damaging the power cable unintentially*:
http://www.macmaps.com/frayguide.html
This is a user to user board.
Call Apple directly at:
(31) 0900 7777 703
And let them know your repeated issues. They could give you a replacement machine, but also ask for a replacement power brick to at least test the theory the power brick may be damaged.
- * Links to my pages may give me compensation.

Brand new Macbook Pro keeps crashing and restarting - Mavericks

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I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.9 GHz Intel Core i7 CPU: 2 cores
          8 GB RAM
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Audio Plug-ins:
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          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
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Disk Information:
          APPLE HDD ST500LM012 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS41N
USB Information:
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
          iTunesHelper
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins::
          SharePointBrowserPlugin: Version: 14.0.0
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          Silverlight: Version: 5.1.20913.0 - SDK 10.6
          Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
          None
Old applications:
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
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               1%          EtreCheck
               0%          firefox
               0%          hidd
               0%          coreservicesd
Top Processes by Memory:
          303 MB          firefox
          57 MB          mds_stores
          41 MB          Finder
          33 MB          Dock
          33 MB          WindowServer
Virtual Memory Statistics:
          5.80 GB          Free RAM
          1.16 GB          Active RAM
          223 MB          Inactive RAM
          844 MB          Wired RAM
          206 MB          Page-ins
          0 B          Page-outs

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

New Macbook Pro - Random Shutdowns

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