NEW MAGIC MOUSE NOT SCROLLING.....

HI,
I have just synced my new magic mouse with my macbook. However it just operates as a normal mouse. In the settings it comes up as an Apple Wireless mouse and doesn't give me any options other than a normal mouse. What is the problem and how can i solve it.
Thanks

My problem has been solved by the people at Robina Apple Centre.
I had to have the mouse connected as it was and then do a system update. It found an update for the mouse and is now working. Thanks Apple.

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