New Matrox MX02 mini not working

Just got a new Matrox MX02 Mini. I'v installed the PCIe card seemingly successfully - it's showing up in the system profiler under "Other Multimedia". I downloaded and installed the software package 2.0 from the Matrox site.
But when I go into Final Cut I get no option for Matrox under Video Playback. And no video or audio is playing through my Matrox (as far as I can tell).
I'm on a Mac Pro running 10.6.4 and Final Cut 6.0.6. Trying to go out from my Matrox HDMI to a Panasonic HD TV monitor and with audio going to external speakers.
Thanks for any help.
Seth

Just got my new MXO2 Mini MAX, and it won't even power up. The pci-e card does NOT show up in the System Profiler under PCI cards. I tried the card in two other slots, still not showing up as being seen by the MacPro (2009 Quad Intel). The card also did not show up when installed in our other MacPro (2007 Intel). All cable connections, including power are according to Hoyle. Should I be seeing a light come on inside the MXO2 mini box? As it is now, no light, no life.
I pre-installed the driver, and in System Prefs the Matrox MXO2 mini icon reports: "..video hardware not found." The Product Name, S/N, and Firmware Version are all blank lines. Software version is 2.0.0.
Thanks,
Mark.
Snow Leopard 10.6.5
FCP Studio 3
MacPro Quad (2009 Intel)

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We have been using the MX02 Mini essentially for HD monitoring and have run across a few issues that have hindered productivity. It appears that one or two of these issues have been fixed in the latest 2.2.1 software release. The following remain. Has anyone experienced the same?
1) Audio scrubbing... audio cannot be heard on a per frame basis, usually audio is heard every three
frames or so.
Apparently this has not been fixed.
2) Audio playback. In the viewer... Hit play... Playback begins but the audio drops out and then
resumes... hit stop and playback repeats the last bit of what was playing before you hit stop.
3) Audio distorts, similar to an analog overdrive sound, when hitting play every 10 times or so.
Most of the projects that we are working with are Apple Pro Res 422 @ 23.98, Audio 48khz/16 bits.
Most of our computers are as described... 2 x 2.26GHz Quad Core Mac Pro running 10.6.6 and FCP 7.0.3.
Hard drives are local external 2TB G-RAIDs with plenty of room. We have check all of our media to make sure that it matches our sequence settings.
I realize that there are Matrox advocates out there, but we seem to have a hard time getting the MX02 Minis to work reliably.
All ideas are welcome. Note that we are working with Matrox support as well.
Thanks,
Scott

1) Audio scrubbing... audio cannot be heard on a per frame basis, usually audio is heard every three frames or so. Apparently this has not been fixed.
Well, that actually is the main thing that was addressed in that update. I didn't have the issue for a while, then I upgraded to snow leopard, and there it was. But that was something with the 2.0 and first 2.1 drivers. But the latest driver that was just released, 2.1.1...fixes that. For a lot of people, me included:
http://forums.creativecow.net/thread/132/860478
http://forums.creativecow.net/thread/132/860397
As for the other issues, that are all audio related... they should have been addressed too.
Make sure to update PROPERLY. Uninstall the older drivers, then restart. Install the new drivers... and when the updates erase and then update the firmware, when the computer will shut down, and you need to unplug the MXO2 mini for at least 5 seconds, then plug it back in. Then start up the system.
Shane

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Has anyone had success getting SG to display on an external monitor via Matrox MX02 Mini? PP, AE, even PS can output to the monitor via Matrox MX02, but not SG. If I delete the PluginCache64 folder in regedit, it will show up as a display option the next time I launch, but then if I close and relaunch SG, it's no longer an option. Matrox says it should work. Adobe support says it doesn't but maybe in the next version. Anyone got a fix? I am on Windows 7 64-bit. :atest Matrox driver (installed after CC).

Second display works on my MacPro with the Matrox MXO2 mini MAX driver supporting Mavericks and Adobe CC (ver 4.1). Only got external monitor with this recent driver release using current CC versions
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My Matrox O2 Mini is working fine in Premiere Pro but is unavailable for selection in Speedgrade under the Display Preferences for Mercury Transmit.
Without an external monitor its pretty tricky to grade so any help would be much appreciated.
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Tony

Thanks Elcuad - worked a treat.
I'm pasting the instructions here for future reference...
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- restart SpeedGrade and let us know if you see Matrox Player

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New Matrox MX02 mini not working

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