New MBP 15" doesn't discover my bluetooth keyboard or trackpad

I've used the setup assistant to try to setup my new MacBook with my bluetooth keyboard and magic trackpad.  I've tried several times and both are discovered but neither will connect.
I used these devices on my old computer which is still in use in the house.  Would that cause any problems?  I turned the bluetooth off in my old MacBook.
Any ideas? thanks

Thanks.  I did read through  everything on that thread.  I didn't find help.  Maybe I can explain the problem a little better now though:
I got a new MBP, I have an Apple bluetooth keyboard and trackpad.  Yesterday, and all this year both devices were working on my older MBP.
Now, "discoverable" under the top bluetooth icon is grayed out.  (Also, in the Sys Prefs I have Discoverable checked.)    I can pull down below, have the bluetooth on, and I can see both devices and am given the opportunity to connect but they both show red dots and don't connect.
   So, has the computer actually "discovered" the devices?  I haven't been prompted to pair them up.  I think they already are, due to the presence of the red dots next to ea device.   I just can't get those little dots to turn green and allow me to use my keyboard & trackpad...
Thanks for any more advice.....

Similar Messages

  • New mac mini setup can't see Bluetooth keyboard

    Brand new mini and in setupmit can't see Bluetooth keyboard or trackpad. Any ideas on how to complete setup? Anyone else had this problem?

    After having the same issue on a new Mac Mini with 10.7, and pulling my hair out I found the following 'hack' to set up a wireless keyboard during initial setup.Please bear in mind that I had access to a USB mouse, but NOT a keyboard, so this should help if you want to pair a bluetooth keyboard during the initial setup process.
    In the setup process click next until you reach the account creation screen - you can't get past this one wiothout a keyboard.
    Right click on the empty "Full name" input field and select "Show spelling and grammar"
    Now you should see a window. Bottom left corner, click on the "Automatic by language"
    Select "Open text preferences" from the menu, toward the bottom
    At this stage you should see the top menu bar, with System Preferences running
    Click View from the top bar menu, then select Bluetooth
    Now you are able to pair your bluetooth keyboard in the usual way, clicking on "Setup new device"
    Hope this saves some time for people with the same issue.
    Apple please fix this, it is not a good first impression.

  • My computer is having trouble discovering my Bluetooth keyboard, any suggestions?

    My I Mac is having trouble discovering my Bluetooth keyboard, any suggestions?

    Something here should help http://support.apple.com/kb/TS3048

  • Word suggestion doesn't work with bluetooth keyboard

    I am trying to use my ipad2 and apple bluetooth keyboard for class notes and writing papers. The major issue that I have come across is that the word suggestiion feature and spell check don't work when I am using the bluetooth keyboard. Is there anyway to fix this?

    Reinstall your Office 2011 software.

  • Bluetooth Keyboard/Mouse/Trackpad won't automatically connect after installing Boot Camp

    Hey guys!
    Another peculiar thing happened to me today with my 3-week-old maxed-out 2012 iMac (other than it kernel panicking when I powered it down the other day...did I mention this was 3 weeks old?).
    After installing Boot Camp which I will never do again, my iMac (on the OS X side) no longer recognizes my stock Apple Wireless Keyboard, Magic Trackpad, or Magic Mouse automatically, until I press a button on the keyboard and wait 5 seconds, click the trackpad and wait 5 seconds, or click the mouse and wait 5 seconds.
    (The Windows 8 Boot Camp side pairs with the devices immediately after Windows boots, which leads me to believe that the bluetooth devices are defaulting to look for Windows.)
    One of my huge fears I had when considering purchasing an iMac is that the Bluetooth devices wouldn't immediately connect. Being a power-user with former Mac notebooks and working understandably fast having owned a web development company for 8 years now and not having to worry about Bluetooth device pairing, I'd like to think this fear is substantiated. But after first use (before installing Windows 8 with Boot Camp Assistant) it functioned normally and the iMac would automatically discover my peripherals and connect them by the time time computer turned on. I also had no trouble holding the Option key on boot to select a boot device....
    Now, ever since I set up Windows 8 on the Boot Camp partition and paired the keyboard/mouse/trackpad to Windows, the Mac side completely ignores the keyboard/mouse/trackpad until I click a button on each.
    I'm trying to keep it together but this is raging me out.
    I went into Windows, immediately unpaired the 3 peripherals from windows and now use a wired keyboard/mouse with Windows (yay, desk space!), deleted the items entirely from the bluetooth panel, then booted to Mac and did the same thing. I then re-paired the devices to the OS X side andddd...no go! Still doesn't find them automatically. I am extremely upset by this and can't seem to fix it.
    To summarize, my two issues are:
    A. The iMac in OS X does not automatically recognize my bluetooth peripherals until I click a button on each and wait a couple seconds for them to pair.
    B. I cannot hold Option to select a boot device (or choose Windows/Mac for example) because the computer doesn't recognize the keyboard until OS X boots and I press a key.
    Please...for the love of god...someone help me, and stop me from formatting my entire computer over this issue.

    I don't have a logitech mouse, but is it possible that the mouse is going to sleep during the reboot, and is thus unavailable when the OS is looking for it?

  • 10.6.7 upgrade and bluetooth keyboard/Magic trackpad

    Since doing the upgrade to 10.6.7 i have issues with bluetooth keyboards/trackpads not being seen by the Mac Mini i own. I must fiddle around with the mouse and keyboard and EVENTUALLY it will be seen. This happens on boot every time. Once it is discovered, all works fine until the next boot.
    I have deleted and added the devices to the bluetooth configuration, reset the sram, cleaned permissions, etc. Nothing has helped.
    Any pointers to resolving this issue once and for all would be appreciated.
    thanks

    I have the same problem with bluetooth now after upgrading to 10.6.7. The bluetooth hardware is no longer recognized at all. Nothing works to get it back so far. I tried PRAM resets and SMC resets several reboots with nothing working.... I took the computer MacBookPro just purchased a few days ago.... into the Apple store and they are ordering new bluetooth hardware because even their test program does not see the Bluetooth hardware any more. But I do not think the hardware is bad because it was working just fine until I updated the system software. I think Apple has a major software bug going on in this update based upon the number of users with the same problem as me. The bluetooth hardware may need to be removed and reinstalled. I have not tried that yet. Please advise if a fix is found...For now using USB keyboard and mouse as bluetooth is no longer recognized at all.
    [email protected]

  • My new mac mini doesn't detect my wireless keyboard and mouse from logitech

    I recently bought the Logitech MK550 wireless keyboard and mouse combo for my late 2014 Mac mini.  Basic functions work, however, when I try to add the keyboard and mouse in the System Preferences it can't find either one.  So right now I have this great big keyboard that I can only use about half it's full functionality and an unassigned button on the mouse.  Any ideas?  Also, I would like to add an apple remote to my mini.  I have one from my old iMac.  Is this possible?

    Try resetting the SMC.
    Question #2 - I have no idea.
    Barry

  • New mac mini system will not recognize wireless keyboard and trackpad.

    My brand new mac mini system will not initialize properly.  The return on the track pad are not being recognized, although scrolling is. Any others find this?  Support could not figure this out on the phone.  They sent me out to get new batteries and now they are closed.  Batteries have been changed and still nothing.

    My Mac MINI gave me one heck of a time trying to get it  to recognize my Bluetooth mouse and keyboard. both Apple brand.
    I finally had to connect an old USB mouse and keyboard to get the silly thing to connect. 
    Don't forget to repair permissions. 
    I also had to shut the computer down and start it back up a couple of times before it would connect.  I think it has to do with the new Bluetooth 4.0 wireless technology.
    I also turned off my Bluetooth devices and turned them on again, then I pulled the batteries out a couple of times and tried again and again.
    I also put in new battries even thiough the ones I replaced were about a week old.
    Finally, the MINI recognised the mouse and keyboard.
    I wish I could tell you which thing did the trick.

  • My new MP doesn't see LMP bluetooth numeric keypad

    I just got my new Mac Pro and I'm quite excited with it... But I can't make my LMP Bluetooth numeric keypad working...
    The bluetooth keyboard and trackpad matched regularly, but MP doesn't see the LMP. I tried in all ways but... none...
    Any help please?
    Thanks

    Hello mnstudio,
    The following article provides some useful steps that can help get your numeric keyboard paired with your Mac Pro.
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/TS3048
    Cheers,
    Allen

  • Bluetooth keyboard lags 15 secs after application switching?

    Doesn't matter what bluetooth keyboard I use. Doesn't matter if I switch between apps by keyboard or mouse. Keyboard seems to remember all keystrokes, and spits them all out after 15 secs or so, but remains frozen until then. Computer fine in every other respect. Totally responsive to USB mouse interface while keyboard is down. Disk Utility checks out okay. Multiple restarts attempted. Can't trace the problem to the activity of a single application. Only thing new that happened recently was installation of Maverick, but I'm not even sure that's the issue.
    Help!!

    Great to hear, thanks & good luck!
    PS. I don't know how any 3rd parties can afford to keep up with Apple's changes my self.

  • Can't pair bluetooth keyboard with apple tv

    just updated Apple tv and it can't discover my bluetooth keyboard

    I wanted to use an older, unused Apple Bluetooth Extended keyboard (this one originally came with an iMac G5, white keys, clear casing) but it refused to pair. Several times, the Apple TV said "pairing" and spun the gear wheel for several seconds and then the keyboard just dropped out of the list on the TV screen. No pairing code was ever given. I then tried it with a newer aluminum short keyboard and it immediately game me a 4-digit pairing code and completed the pairing.
    As a test, I successfully paired and un-paired the older keyboard with my Mac Mini. No problems, seemed to work fine. Then tried it again with the Apple TV. No joy.

  • TS3048 I am usng a bluetooth keyboard with my Mac and some of the keys are not working.  They are the numbers 1 through  9.  I have gone through the troubleshooting for mouse and keyboard and everything looks good. How can I get them to work again?

    Hi,  I am using a Mac computer that my husband set up.  I have worked on it recently with no problems.  Today, I am having problems with the bluetooth keyboard not  working properly.  The numbers 1 through 9 do not work.  I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good.  Except, when I check the keys on the keyboard viewer, these keys still do not work.  The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly.  I sure hope there are some experienced people in the community to help me.  What should I do?

    Hi:
    I wish my suggestion had gotten you further.
    I do suggest you try to connect the keyboard again.  The request for a number is a step in it trying to pair.  If it gets by the number, it sometimes takes a little while to get connected.  If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin. 
    Speaking of batteries, if you are not already doing so, you might consider rechargeables.  I have a drawer full of them and use a 15 minute charger.  I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
    I am far from an iPad "expert," although I have one.  If my suggestion below does not help, post your question in a separate thread in the iPad forum.
    I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense).  I quit using iCloud as that added to the confusion. There is a facility to one-time sync items.  When you connect your computer to your iPad, iTunes opens.  The system begins a process (automatic backup and so on). After it finishes, you can click on "info."  At the bottom of the screen, there is an advanced section.  You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad. 
    After all that, I do not use a Google calendar so the information may be worthless to you.
    If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options).  Me being me, I try never to erase anything. 
    Barry
    Message was edited by: Barry Hemphill

  • Using FiOS Mobile with a Bluetooth Keyboard

    My husband, who is blind, just tried using the new FiOS Mobile iPad app with a Bluetooth keyboard, and for the most part, it works well enough. However, several small but annoying problems exist for which neither of us have found a solution.  They are:
    1. No keys on the Apple Bluetooth keyboard do anything except the arrows. But sometimes it is impossible to navigate away from some of the buttons on the top end of the virtual remote down to the lower ones, especially the numbers buttons and the DVR control buttons.
    2. Since no other keys on the keyboard perform any function that we can figure out, it makes it difficult to use the Bluetooth keyboard for entering channel numbers without reaching over to the iPad first, causing the app to focus on the bottom half of the virtual remote, then using the Bluetooth keyboard's arrows to find, then press, each digit. This must be done fairly quickly. Why not just fix it so that the keys on the Bluetooth keyboard's numbers row do this job, and other keys, or combinations thereof, move focus to other virtual remote buttons? What's the point of having the Bluetooth keyboard and not being able to control the app remotely? My husband uses the app to control the set-top box, right? Either we're doing something very wrong, or it's a little on the half-baked side.
    3. And last but not least, we've tried selecting shows stored on the DVR via the app with the Bluetooth keyboard, and once again, either we're doing something wrong (probably), or ... you fill in the blank.
    The app does most things very well. A little more thought might have gone into labeling some of the buttons, and an explanation that some of them, like the Keyboard button, are toggles, but that's minor compared with the three aforementioned points. Hopefully these can be addressed, and FiOS, if you're really listening, my husband is ready, double-plus-willing and able to help you beta-test anything with which you can come up to make this app better.
    Thanks in advance.

    MarilynAndSteve wrote:
    My husband, who is blind, just tried using the new FiOS Mobile iPad app with a Bluetooth keyboard, and for the most part, it works well enough. However, several small but annoying problems exist for which neither of us have found a solution.  They are:
    1. No keys on the Apple Bluetooth keyboard do anything except the arrows. But sometimes it is impossible to navigate away from some of the buttons on the top end of the virtual remote down to the lower ones, especially the numbers buttons and the DVR control buttons.
    2. Since no other keys on the keyboard perform any function that we can figure out, it makes it difficult to use the Bluetooth keyboard for entering channel numbers without reaching over to the iPad first, causing the app to focus on the bottom half of the virtual remote, then using the Bluetooth keyboard's arrows to find, then press, each digit. This must be done fairly quickly. Why not just fix it so that the keys on the Bluetooth keyboard's numbers row do this job, and other keys, or combinations thereof, move focus to other virtual remote buttons? What's the point of having the Bluetooth keyboard and not being able to control the app remotely? My husband uses the app to control the set-top box, right? Either we're doing something very wrong, or it's a little on the half-baked side.
    3. And last but not least, we've tried selecting shows stored on the DVR via the app with the Bluetooth keyboard, and once again, either we're doing something wrong (probably), or ... you fill in the blank.
    The app does most things very well. A little more thought might have gone into labeling some of the buttons, and an explanation that some of them, like the Keyboard button, are toggles, but that's minor compared with the three aforementioned points. Hopefully these can be addressed, and FiOS, if you're really listening, my husband is ready, double-plus-willing and able to help you beta-test anything with which you can come up to make this app better.
    Thanks in advance.
    The number keys work fine on my Android BT keyboard, after I tap the keyboard item on the virtual remote.  I am also able to enter numbers when selecting a channel in the guide area.

  • HT1941 Bluetooth keyboard setup has locked up keyboard, it's looking for a wireless keyboard, none of the keys on the keyboard are functioning, I can get out of the screen, or shut down my Mac, ... anyone??

    The bluetooth keyboard setup has locked my keyboard, none of the keys are functioning, holding down the power button does nothing, I don't know how I got into wireless keyboard setup, and I don't know how to get out. Anyone?

    Hi:
    I wish my suggestion had gotten you further.
    I do suggest you try to connect the keyboard again.  The request for a number is a step in it trying to pair.  If it gets by the number, it sometimes takes a little while to get connected.  If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin. 
    Speaking of batteries, if you are not already doing so, you might consider rechargeables.  I have a drawer full of them and use a 15 minute charger.  I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
    I am far from an iPad "expert," although I have one.  If my suggestion below does not help, post your question in a separate thread in the iPad forum.
    I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense).  I quit using iCloud as that added to the confusion. There is a facility to one-time sync items.  When you connect your computer to your iPad, iTunes opens.  The system begins a process (automatic backup and so on). After it finishes, you can click on "info."  At the bottom of the screen, there is an advanced section.  You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad. 
    After all that, I do not use a Google calendar so the information may be worthless to you.
    If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options).  Me being me, I try never to erase anything. 
    Barry
    Message was edited by: Barry Hemphill

  • Original ADC 22" Cinema Display Works w/new MBP, doesn't with older one

    I have two MacBook Pros. One is from late 2007. Core 2 Duo, max 3 gigs of RAM, non-unibody. The second is from late 2009. Unibody, max 8 gigs RAM, etc.
    I also have two Apple Cinema Displays. One is 22", ADC. The other is 23", also ADC. I have ADC->DVI adaptors for both.
    When I plug either of the two MBPs into my 23" display, it works perfectly. Auto-detects, screen flashes and resizes and wiggles a bit and everything just works exactly as expected.
    When I plug the newer (2009) MacBook Pro into the 22" display, it also works perfectly.
    When I plug the older (2007) MacBook Pro into the 22" display, nothing happens. No flicker, no screen shift, no work. No lines written to the system.log file, no indication that the laptop even notices that it's plugged in.
    Here is a list of troubleshooting steps I have tried. (Please don't ask me to try any of these.)
    * As noted above, I tried the 22" display with the newer laptop. Works fine.
    * As noted above, I tried the 23" display with the older laptop. Works fine.
    * Tried plugging the display into the laptop while the laptop was off, then turning it on.
    * Tried plugging the display into the laptop while laptop was asleep, then waking it.
    * Tried plugging the display into the laptop while laptop was awake.
    * Tried pushing the display power button while it was plugged into the laptop.
    * Tried the 'detect displays' button in the System Preferences.
    * Tried zapping the PRAM
    * Tried resetting the power management unit.
    * Tried unplugging/replugging display power while connected to the laptop.
    * Tried swapping the two power (ADC->DVI) adaptors.
    (The problem follows the LCD, not the adaptor.) Also, just to add to the mix, I have tried plugging ANOTHER vintage 2007 MacBook Pro into this 22" display, and it also displayed the same symptoms: absolutely did not recognize the display, no matter what I did.
    I find this really baffling. Why (HOW?) would the original Apple Cinema Display be incompatible with the 2007 MacBook Pro? Or what defect would make the Cinema Display not work with the 2007 MacBook Pro, but work fine with the 2009 MacBook Pro? The only difference I know of aside from a different video chip is the fact that the newer MBP requires an extra adaptor to get from DVI to the mini display port thingie.

    I wonder whether you've solved this problem. I have the same issue with my MBP. The 20" Apple Cinema Display is connected through an ADC/DVI converter to a DVI KVM switchbox. It works fine with my G5 tower, but ever since I installed Leopard, it doesn't work on the MBP (in fact, if I plug it in the computer crashes). It worked fine before. I brought the MBP to the Genius Bar, and it worked fine there connected to a regular DVI monitor.

Maybe you are looking for

  • Issues during Component Batch Determination for Process Orders

    Hi, I am encountering a strange issue during component batch determination of process order. 1. During creation of process order, when I execute batch determination, systems does determination based on strategies we have set and when I click on Copy

  • Using 6533 DIO32HS, is it possible to use double buffered output with varying pauses?

    I'm using Level-Ack handshaking to transmit data. Currently, I'm hooked up to a loop-back on the DIO32HS card. If I don't use double-buffering, I end up with pauses in data transmission, so I need to use double buffering. Unfortunately, I can't seem

  • Comple errors using JOptionPane

    I'm trying to write a Java program using JOptionPane dialog/display boxes that reads an integer and checks whether it is even using true/false statements. I also want the program must check if the number the user entered is between 1 and 1000. I have

  • Java plugin within AIR?

    While the AIR runtime is in deep a webkit based browser combined with the FlashPlayer, is it possible to install further plugins to its browser, e.g. Java or Shockwave? Is the Webkit based browser extendable in such a way? If this is possible, commun

  • PC connects but Mac won't

    Hi, I'm at my parents house and I connected my work (PC) laptop to their cable ethernet with no problem. I just plugged it in and I opened the browser and voila. When I try to connect my Mac to the same network it asks me for all kinds of ISP numbers