New Phone

My husband used my iCloud account before I had an iPhone. Now that I have one, I am still finding information from when my husband used the account. I try to backup my iCloud account and it says I do not have enough space, but I know I still 3.9GB left. I log on to the iCloud website and I can not find any record of my phone or my husband's phone on the iCloud website. I want to clear everything he had on the phone prior to me using it starting in December. Is there a way to do that?

Done properly, you won't lose anything.  You would not be able to migrate your existing iCloud email account to the new account, but you could still use it for email as a secondary account on your phone if you want to.
You would need a new Apple ID to create the new account, which requires a verifiable email account to set up.  You can easily get a free Gmail address for this purpose.  You can create a new Apple ID by going here.
To migrate your data to a new account, you start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  This is necessary because photo stream photos cannot be moved to another account and will be deleted from your phone when you delete the existing account.
If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Notes is the other data set that cannot be migrated to a new account, and therefore must be recreated.
Then go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone and choose Keep on My iDevice when prompted.  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.  When you turn on Mail you will be asked to choose a new iCloud email account if you want to use iCloud for email.  If you want to continue to use the email account from your current iCloud account, you can add it to your phone by going to Settings>Mail,Contacts,Calendars>Add Account>iCloud, signing in with your existing iCloud account ID and turning Mail on.
Ringtones and Music are not effected by this change.  You can continue to use your current ID for your iTunes purchases; it does not need to be the same as your iCloud ID.  Of course, if you want to rid yourself of your husband's purchased list, you could change your iTunes ID as well.  I wouldn't recommend this, however, as then you would be managing two IDs for your purchased media.  This is because all existing purchases will remain tied to your existing iTunes ID and future purchases will be tied to your new ID.

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        Labguy,
    Backing up contacts is really important when you're getting a new phone. We want that info to transfer easily. Please use our Contact Transfer Wizard to back up your contacts. You can find the wizard right here -> http://vz.to/19lHYxL
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    Follow us on Twitter @VZWSupport

  • HT1386 I have an older iPhone (3gs) and need to upgrade to a newer phone (4S).  I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone.  But not sure how to do that.

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    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • HT201272 I don't have much luck in working with itunes.  I have had three iphones and now have an iphone 4G.  I have purchased almost 200 songs from itunes and most of them have showed up on my new phone.  my problem is I like it synced to my nike running

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    Hi ozzie329,
    Welcome to the Support Communities!
    I would suggest you transfer your iTunes purchases from the iPhone to the computer first.
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    Then resync to your Nike.
    Here are a few articles to help you do this ...
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    How to find and remove duplicate items in your iTunes library
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    I hope this information helps ....
    Have a great day!
    - Judy

  • When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id,  I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

    When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id,  I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

    Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up. 
    I think you were on the right trail and I want to say thanks for your help.  Much appreciated
    ccl43

  • I have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??

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    You can turn iMessage off on your iPhone.  That's relatively easy.  Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one.  For that answer you should probably contact Samsung support.

  • I changed my iCloud account ID but my new phone won't let me change it. It keeps asking me for for my old ID password and won't let me delete the account unless I turn off the find my phone feature. It won't let me do this because it will not accept my ol

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  • I just got a new phone and deleted everything from my old one even my icloud and now on my new phone it says i have two devices on my icloud. i need help it wont let me delete my old phone from my icloud

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  • I changed my email address for iTunes & iCloud, but my new phone keeps asking for me to enter the apple id password for an old email to use for store purchases. What do I do to restore my backup to my new phone?

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    https://iforgot.apple.com/appleid
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  • How do I FULLY back-up iPhone to a Macbook (Getting a new phone)

    I know this is one of those questions that has been posted a million times, however, it takes less time to ask specific questions than research specific topics..
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    http://support.apple.com/kb/ht4946
    Not a good idea to depend on the iPhone's backup alone for contacts and photos/videos in the iPhone's camera roll.
    Are you syncing contacts over the air within Apple iCloud account or with another email account that supports doing the same?
    Photos/videos in the iPhone's camera roll can and should be imported by your computer as with any other digital camera especially before replacing the iPhone.
    http://support.apple.com/kb/ht4083

  • TS3694 When I went in to back up my new iphone, I didn't go in as new phone and I lost my iOS 6 setting. How do I get it back?  i have tried downloading ios on my computer, get anything from 6 hours to 34 hours to download!! Is there anyway on the phone i

    I went in again, chosing restore, itunes is currently downloading again! this time it says 44 minutes remaining.  If my computer goes into hibernation, I have to restart and then download says 4 to 35 hours?? Trying to recover the ios6 is frustrating. I didn't chose the correct set up as new phone, because I wanted to set up my apps, etc.  My new iphone is the 4GS, and it came already set up with the ios 6.  Just trying to get it back!  Also, can not get my wifi to set up. Thought it would recognize the settings and all I would need to do is put in my ID and password? My download is now saying 66 minutes? 

    If you want to go to the first set-up screen of iPhone, like after a restore, then on iPhone tap Settings App > General > Reset > Reset All Settings. If you want to have your iPhone basically Restore itself, then tap Settings App > General > Reset > Erase All Content and Settings.

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