New software 4.01

Hi Just downloaded the new OS for my iphone 4 and all thats on the screen is the apple and a empty progress bar underneath - nothing happening - any ideas? PC is not recongising it either!

The PC won't recognize the phone until the phone restarts and finishes the installation. Let it sit and do its thing. If it truly is frozen, press and hold the power button to turn the phone off, then restart it normally. If that doesn't work, press and hold (at the same time) the power button and the home button until the phone restarts. If none of that works, call Apple.

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HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

Since installing new software update, my iphone 4S no longer is recognized by itunes

I installed the new software update to my Windows PC and my iphone and now my iphone 4s is no longer recognized by itunes and I cannot sync. I already attempted unintalling itunes and reinstalling it - it didn't work.

Hello KatieJean123,
It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version and its associated softwares:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the best,
Sterling

Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
I searched a lot on the internet, but only found solutions for cases you cannot empty the trash due to this issue.
I tried those solutions for my trash and that helped after some trying.
However, I still have the problem with copying and moving files.
I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
Who can help me??
Cannot seem to find any info on it on the support-forums or elsewhere.
My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
Any help would be greatly appreciated...
Otto

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

HT1338 just what is the new software upgrade 10S 6.16. EVERY TIME I PUT NEW SOFT WARE ON MY IPOD 4TH GENERATION TOUCH IT MESSES UP MY IPOD IN ONE WAY OR ANOTHER. USUALLY IT CUTS IT OFF OF WI FI AND IT WON'T CONNECT!FI

I am afraid to download the new update software ios 6.1.6. Because everytime I let it put new software on, It makes my Ipod 4th generation mess up one way or another. Usually it makes the wifi go off and I cannot get it back on. Then I can't even use the ipod! I am having a problem now with it shuffling. Do both red x's one on each corner right top and left top need to be on for it to shuffle? Thank-You; Sherry PS, I do not have a Mac. I have a dell window 7. and I don't want windows 8. I have heard nothing but bad about it!

Nope, though it did allow me to get some missing songs back onto my iPod. That's something. But neither "Back in Black" or "Dirty Deeds" show up anywhere on the Touch. Could this be because iTunes has no deal with AC/DC?
Quite frankly, at this point, I'd really rather not have the "ease of use" of iCloud attached to the iPod. It's not like I change my playlists that much. It would just be nice to get what I want onto my MP3 player. Not sure which one it was: iCloud, Music Match or the Air Port but the only real result of all the $ I plunked down is seeing all of my Wife's 231 Christmas songs popping up on my laptop. Really don't want them here. She SURE AS **** is sick of seeing all of my stuff on her computer.
Thanks again.
B.

I recently purchased a new macbook and am having trouble syncing my iPhone with the iTunes. It won't allow me to delete any of the music on my phone, so I am unable to make room for the new software upgrade. Does anyone know how to fix this?

Does anyone know how to enable editing on a new computer? I only have an 8gb phone and over 4gbs of music, half of which I don't even listen to anymore. I really want it off my phone, but when I plugged it into my new macbook nothing would delete. My old computer barely turns on so I can't even plug it into the old one to delete anything. I hit the sync button on the new computer and that didn't help either. I'd really like to upgrade to the new software but don't have the room on my phone until this music/a few apps are deleted. Any help would be appreciated!!

Here are two screen shots to show you what I am seeing. The first screen shot shows it allowing me to select (highlighted in blue) my admin user (which is what I am locced in as). The second screen shot shows it allowing me to select the "Guest" user (highlighted in blue). However when I click on the user "Orion" nothing happens. It will not change to highlight that user.

How do i download the new software onto my computer so then i can install the new itunes? i dont have the mac app thing either and it wont let me do it from the itunes because my server is not working. how do i fix it?

Hey so i have a version of a mac i think it is kinda old, it is the all white one i got it like 4 years ago maybe. I got a new ipod recently and i cannot downloade any music onto it. this is because i tried to download the new itunes which it said i needed and now when i try to install it. It says i need a new software so i try to download that and is says i need the mac app or something. but it says i need the new software to get that. so i went onto itunes and clicked the apple and pressed new software and it goes onto this little thing that says my internet is alright but my server has not been connecting. My computer is connected to my school and they updated the server thing and now it wont connect, so i can't win. how do i fix this and download everything i neew?

First things first: Pull down the Apple Menu and select "about this Mac" and tell us what version of OS X is currently on your computer.

Software Update Server, clients report "no new software available"

I have been running Software Update Service on my 10.5.8 (9L30) Xserve for a short time without any problems, updating about twenty 10.5.8 clients on the local network.
Recently the clients started reporting "no new software available" when running software update (GUI or command line), but updates were available on the Xserve:
# defaults write com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
No new software available.
When pointing the clients back to apple for updates, the update is available:
# defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
Software Update found the following new or updated software:
* iTunesX-9.0.1
iTunes (9.0.1), 87690K [recommended]
Clients can connect to port 8080 on the server, and the iTunes update has been downloaded to the server and is visible on the file system:
# "curl -s http://myserve.mydomain:8088/index.sucatalog iTunesX.tar
http://myserve:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV6mR dq6RnVY/iTunesX.tar"
# ls -l /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
-rw-r--r-- 1 root wheel 54947840 Sep 22 16:20 /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
The /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db is extremely sparse after running the software update against the local Xserve:
# rm /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db
# softwareupdate --list
# strings /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db | tail
SQLite format 3
indexprotoprops_indexcfurl_cache_blobdata
CREATE INDEX protopropsindex ON cfurlcache_blob_data(entryID)P
Ytablesqlitesequencesqlitesequence
CREATE TABLE sqlite_sequence(name,seq)
[tablecfurlcache_blob_datacfurl_cache_blobdata
CREATE TABLE cfurlcache_blob_data(entryID INTEGER PRIMARY KEY, response_object BLOB, request_object BLOB,
receiver_data BLOB, proto_props BLOB, user_info BLOB)u
indexrequestkey_indexcfurl_cacheresponse
CREATE INDEX requestkeyindex ON cfurlcache_response(requestkey)r
indextimestamp_indexcfurl_cacheresponse
CREATE INDEX timestampindex ON cfurlcache_response(timestamp)
tablecfurlcache_schema_versioncfurl_cache_schemaversion
CREATE TABLE cfurlcache_schema_version(schemaversion INTEGER)
Wtablecfurlcache_responsecfurl_cacheresponse
CREATE TABLE cfurlcache_response(entryID INTEGER PRIMARY KEY AUTOINCREMENT UNIQUE,
version INTEGER, hash_value INTEGER, storage_policy INTEGER, request_key TEXT UNIQUE,
time_stamp NOT NULL DEFAULT CURRENT_TIMESTAMP)G
indexsqliteautoindex_cfurl_cache_response_1cfurl_cacheresponse
indexsqliteautoindex_cfurl_cache_response_2cfurl_cacheresponse
None of the XML data seen in the Cache.db file after running against Apple's update server is present.
Note, I did multi-home this server fairly recently to add an internal website on a different IP/URL, but I don't think that should have effected the SUS service, which is still available at the original IP/port. I am a Unix/Linux admin by training, so some of the OS X idiosyncrasies are still new to me, and I may not be aware of certain tools/commands that may be helpful in diagnosing this problem.
Thanks for your help in advance,
-Tom

Apologies for responding to my own post, but I believe I have found the issue and am replying with a solution for the benefit of others.
Upon reviewing my original post, I noticed that the curl request for the index.sucatalog was returning XML contents with URLs defined with only the hostname, not the FQDN, even though the CatalogURL was specified with a FQDN.
# curl -s http://myhostname.mydomain:8088/index.sucatalog | grep iTunesX.tar
<string>http://myhostname:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar</string>
This change in URL may have arisen when multi-homing my Xserve for some reason. In my case, specifying the search domain field on the clients seems to have fixed the problem as the simple hostname in the URLs are now able to resolve without the domain.

Creating a new software instrument track in Logic Pro 9

When I create a new software instrument track in Logic 9, the newly-created track always defaults to "EVP 88 Electric Piano" instead of "Inst 1" like it's supposed to. Why does Logic do this and how can I restore the settings so that it opens the new track as "Inst 1."
Thanks much!!
Alex

That was added around 9.1.1 - presumably so people wouldn't create an instrument and then ask "I created an instrument, but it don't make no sound."
You can uncheck the open library box or go to HD>Library>App support>Logic>channel strip settings>Instrument>01 Logic instruments and change the one called something like "EVP88 Electric Piano" to just "Electric Piano."

I download the new ISO 7 and now it wont let me sign into my apple ID account but when i try on my computer my ID works its just since downloading the new software that it doesnt work. Please help

I downloaded the new ISO 7 to my iphone 5 and now my apple ID will not work on my phone. It wont let me send imessages or use Facetime or some apps. I have used my ID to log into my computer and this site so i know it isnt my ID. It has to be my iphone and that new software. What do i do because i really need to get this working again. My sister is at UNI and facetime is our connection. I cant sign into facetime because the phone doesnt register the apple ID

Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

How do I download the new software for my macbook pro (I currently have the 10.5.8 software) when it doesn't come up in software updates in my system preferences?

I just bought a new iphone 5 and when i plugged my phone it to the computer it told me i needed the new itunes so i downloaded it and then the new itunes wouldn't open without the software 10.6.8 or later. I have the 10.5.8 software. How do I downlowd the new software. It doesn't come up on software updates either.

Welcome to the Apple Support Communities
An iPhone 5 needs iTunes 11, and iTunes 11 requires Mac OS X 10.6.8 or later, so upgrading to Snow Leopard will work.
First, check if your Mac is supported > http://support.apple.com/kb/sp575 If it's supported, buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Then, you have to make a Time Machine backup and/or a clone with Carbon Copy Cloner onto an external disk. After that, you can upgrade to Snow Leopard, so insert the DVD and upgrade.
The DVD will install Mac OS X 10.6.3, so open  > Software Update and install 10.6.8. You may need to run Software Update again in order to install iTunes 11

TS1394 Installed iLife11. Now iPhoto wont open. Says to update software. Software update says no new software available.

Seems to be a catch22 situation. After installing iLife 11 from Install DVD I tried to open iPhoto. Received message that I needed to update to the latest version. Selected Software Update from Apple Menu and received reply that no new software is available.
What do I do now?

Luckily there is more than one way to update software, click on the following link to view avaliable iPhoto updates...
http://support.apple.com/downloads/#iphoto

I did the new software update and now my phone wont work at all and keeps saying it needs to be restored from back up

I had my phone plugged in to my iTunes yesterday and downloaded the new software. I then went to install the new software and it crashed half way through with an error message. Then it went off completely and wiped everything. I tried to restore from back up and now it says it has restored from yesterdays back up, restarts afterwards and says it needs to restore from back up again. and just goes round and round doing that. Even if i try an earlier back up. I also tried wiping everything back to factory settings and restoring from back up and that did the same as above. Please help!!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.

Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David

New software 4.01

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