New to Mac: My Macbook Pro does not power on and off very well.  It freezes in the never ending circular swirl.  I have to hold down the power button to get a "reset."  I have updated software

New to Mac:  My Pro does sleep, power on or power off consistently or efficiently.   It freezes into a  never ending spool.  I have to press down the power off button to reset.  I have updated my software.

If this is a new MacBook Pro, and you're within 90 days of purchasing it from Appe, contact Apple support. In the US it's (800) APL-CARE (800-275-2273)

Similar Messages

  • TS1647 My Macbook Pro will not print anything from any program. I've reinstalled the drivers. I get an error message in Word that says, "Word could not communicate with printer." Any ideas?

    My Macbook Pro will not print anything from any program. I've reinstalled the drivers. I get an error message in Word that says, "Word could not communicate with printer." Any ideas?

    Be sure to try restarting, if you have not done so since this problem occurred.  You should also power off the printer while you do the restart...
    If that does not help, you can try resetting the printing system.  Open System Preferences Print & Scan (or Print & Fax) pane.  In the sidebar with list of printers, right (control) click anywhere.  Select Reset printing system.  You will have to add back your printers after you do this.

  • Find my Mac says MacBook Pro does not have WiFi?

    Hello everybody, having a bit of an annoying problem at the moment so I hope you can all help. I'm trying to set up find my mac via iCloud but can't seem to get it working. I've enabled Find My Mac under my iCoud settings on my mac but even after enabling it i get an error that says: "This Mac can't be located because it does not have Wi-Fi. You can still lock or wipe this Mac." Anybody have any idea how to fix this? My MacBook Pro obviously does have Wi-Fi and is connected to a Wi-Fi Network so I don't see how this error even rmeotely makes sense.

    Found the answer https://discussions.apple.com/thread/4144799?start=0&tstart=0
    System Pref > Date & Time > Time one > check box for set time zone automatically..
    Enabling that worked for me.
    Thanks to https://discussions.apple.com/people/macenrich
    and...
    Mine was checked so I unchecked it and re-checked it and now find my iPhone works....l weird!
    Thanks to https://discussions.apple.com/people/Ram6speed

  • Macbook Pro does not start up and nothing works. Need recovery!

    Hi there
    My MacBook Pro has shut down while wathcing a video and when ever I try to start up, a sign looking loke"no parking (Prohibitory Sign)" comes up after grey screen.
    I tried to start it in safe mode but it does not go in safe mode.
    Tried pram and nvram reset pro but didnt help.
    Succesfully started in recovery mode ( tried both cmd + R and Cmd +opt+ R) tried disc repair but it cannot repair or verify anything. it gives me errors.
    Could not recover anything in here as could not find any back up.
    Tried to re-install Maveric but could not see HDD, so could not go ahead.
    Inserted OS X installationCD that came with laptop, stared up by holding C, tried to repair disk but again, could not repair disk.
    Could not do anything in Terminal.
    I cannot even erase and re-install the OS
    I also had windows 7 installed but now I cant start it up aswell.
    The question is, what else I can try to save my computer? More importantly, I have so many pictures I want to save. How can I save them?
    Thanks in advance!
    Memis.

    Based on the procedures you have tried and the symptoms you have described, your MBP internal HDD had failed and will need to be replaced.
    If you have a backup, your data should be available to you when you install the new HDD.  If you do not have a backup, you may try to see if any of the data recovery software available online will work for you.  Most have a trrial version that will tell you if they can be of any use for you or not.  The last option is to engage the services of a data recover firm.  They will not guarantee if they can get any or all of your data and will be very expensive.
    Ciao.

  • MacBook Pro does not power up

    So... Went to replace my bottom case on my mbp 15 a1260 model And now it doesn't power up.  Battery drains while plugged in overnight.  But no light on the MagSafe...that works on a different mbp so I know that's not busted.  Question.... Des the left io board control the powering up or does the right  logic board do that?  I am trying to see if one has gone south.  Can apple just take the logic boards to see if they work or do I have to bring in the whole reassembled computer?
    Thank you.

    Sig... I didn't screw up the replacement.  I've dismantled and reassembled my mbp 12 times prior wi success each time and can do it by heart, but I still use the manual nonetheless.  This time tho, it just doesn't power on nor charge the battery even tho the mag connector works.

  • My MacBook Pro does not recognize my Android Incredible 2 cell phone and I can not transfer my photos from my cell phoen to my Mac. I was able to do this in the past, but can no longer do so. i havenot upgraded to any new software.

    My MacBook Pro does not recognize my Android Incrdible 2 cell phone and therefore I can not transfer any photos from my cell phone to my Mac. I was able to do this in the past, but can not do so now. I have not upgraded to any new software. My USB cable is plugged in properly and I just get an error message -- "No Android Device Found". What could be the problem?

    I had the same issue with the Galaxy S4 trying to see what the hype was about and was my first and last android phone. With that being said unfortunately it is a hit or miss with the Mac recognizing an android device or not.  It worked perfectly fine the first time around and then it stopped working for no apparent reason. Through trial and error nothing I did solved the issue.   I did however plug it in my Mac and left it connected for about 30-40 min to charge for a bit and all of the sudden it recognizes the phone. So I just launched Android File Transfer and everything else became fluid after that.    I have no explanation as to why it happened that way, but what I gathered from this is maybe you just have to let it sit for a minute while plugged in before the Mac recognizes it, after all they are opposing software.  On a side note this is why I will always be an apple user, Iphones and the like never have this problem

  • Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer.

    Purchased Lightroom software on disc, new MacBook Pro does not have a disc drawer. Have already opened box. Searched online and someone suggested downloading the LR trial, and set up Cloud, then can enter the serial number to complete the purchase. Which is what I did, but the serial number is being rejected.

    Ok, maybe what they’re calling Creative Cloud is merely your Adobe ID, an e-mail and password to login with.  The LR5 6 update link is probably what you want to download—all updates are downloads, anyway, so there’s no need to have a disc reader as long as you have internet and the serial number.
    Here is the LR 5.6 update for a Mac:  http://www.adobe.com/support/downloads/detail.jsp?ftpID=5822
    Another issue might be that what you think is a serial number is a redemption code that needs to be converted to a serial number using this website:  http://www.adobe.com/go/getserial   A clue that you have a redemption code is that it has letters and numbers.  A serial number is just numbers and the first few are 1160-something.

  • My MacBook Pro does not appear to have power.

    I have a 13" MacBook Pro, Mac OS X (10.6.3) that will not turn on regardless of what I do. With the MagSafe Power Adapter connected, its indicator light is green. When I press the battery indicator button, it indicates the battery is fully charged. The sleep light does not blink. After disconnecting the MagSafe Power Adapter, when I press the battery indicator button, it indicates the battery has no life (the first light doesn't even blink).
    The electrical power outlet has power. When I use a new second MagSafe Adapter, my MacBook has the same symptoms and won't turn on.
    My MacBook Pro does not have a user removal battery. I've tried all the recommended resets.
    Any thoughts would be greatly appreciated.

    10.6.3 is pretty old for this machine but shouldn't create this problem.
    So you did this:
    Reset SMC
    http://support.apple.com/en-us/HT201295
    If no joy then:
    Try a hard reset. Disconnect the battery (take the bottom off and unplug, use your fingernail.) and power adapter. Press the power button for 1 minute. Let the computer sit for 5 minutes, Reconnect and try to start up.
    No? - Go through the same procedure and try to start without the battery connected.
              The addendum to this would be to try a known good battery.

  • Can someone tell me why my Macbook Pro does not have IDVD?

    Can anyone tell me why my $$$$ Macbook Pro does not have IDVD? I when to do an IMovie and media shared to IDVD and me computer could not locate. I thought that all Macs have IDVD.  Maybe they forgot it.  I did a search in applications and it said it had no file.  I uploaded the newest IDVD and it told me that I needed IDVD it was not on my computer. Something is wrong with this

    iDVD has not been available with iLife since the upgrade to Lion. It is no longer in production. Try purchasing one of the older iLife '11 boxed set DVDs on Google or eBay.

  • I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

    I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

    Go to Finder > Preferences then select the General tab
    Make sure External disks is selected.

  • Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numb

    Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numbers from the set I received?

    yes, that's exactly what you should do,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • How do I transfer an iMovie to a dvd if my macbook pro does not have idvd?

    How do I transfer an IMovie to a DVD if my macbook pro does not have IDVD?

    Purchase an external DVD drive or buy the Apple USB SuperDrive.

  • New Macbook Pro does not start up after updating...HELP!!!

    Hi,
    My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
    Can somebody please help me?

    You should probably post your question in the MacBook Pro discussions:
    http://discussions.apple.com/category.jspa?categoryID=190

  • HT2434 does anybody know what happens if I dont update the firmware of my macbook pro (does not have a guid partition scheme))

    does anybody know what happens if I dont update the firmware of my macbook pro (does not have a guid partition scheme)?

    Apple will hire a high school girls clique to follow you around, make fun of you & post disparaging comments on Facebook .

  • My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    Hy myneck,
    Happy Holidays!  The resource below may provide some steps to try if your MacBook Pro won't start.
    Troubleshooting: My computer won't turn on - Apple Support
    http://support.apple.com/en-us/TS1367
    This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
    You don't hear a startup chime.
    You don't hear any fan or drive noise.
    There is no video on your built-in or external display
    If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
    You may hear a startup chime.
    You may hear fan or drive noise.
    You may see a light from the Sleep LED (if your Mac has one).
    Pressing the Caps Lock key on the keyboard causes it to light. 
    If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter. 
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    I hope this information helps ....
    - Judy

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