New to the community

hello, I'm new to the forum and I would like to post an issue however I don't seem to find how to do it! Could anybody help? Thanks!

Welcome to the community.
This link should help.
http://community.bt.com/t5/Forum-Guidance-Ideas/How-to-An-archive-of-sticky-posts-on-how-to-use-the-...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Hi to everybody, I'm new of the community and I'd like to know if anybody could help me with this issue. I have differente itunes libraries stored in differente hard disks, and I' d like to merge them all in one unique library

Hi, I' m new of the community and I hope I'm not asking something that has been already discussed. I have different iTunes libraries on different hard disks and I would like to merge them in an unique library - mantaining all the metadata - so that I can use this new one with iTunes Match. Could anybody help me?

PowerTunes - http://www.fatcatsoftware.com/powertunes/ (commercial software)
syncOtunes - http://homepage.mac.com/oligrob/syncOtunes/syncOtunes.html
Alison 1231, your question is not identical to the original poster's so perhaps you could start a new topic with the question since the answers will be different and not apply to the OP's post.

Hi, I´m new at the community. My book about the life of a bull who died in a bull fight was a best seller in Perú, and is been studied in many schools there. But I don't live there any more. People ask me about the book and is not any more at the lib

Hi, I´m new at the community. My book about the life of a bull who died in a bull fight was a best seller in Perú, and is been studied in many schools there. But I don't live there any more. People ask me about the book and is not any more at the libraries. I would like to make a tradition to english, portugues, and may be another language that could be interesting to do.
I am a psychologist with an specialization in couple and family therapy. I am writing more and more material and the people who reads me are asking me more.
My mother thong is Spanish, my second Portuguese , and my third is english. I apologize if I make some mistakes trying to express myself.
The situation is that I need to upload my book to iBook and I don't know how to do it. If I can pass that step I will like to upload more material I am sure people will enjoy and learn as they did with my first one.
I really appreciate any help.
Oliveste

oliveste wrote:
I need to upload my book to iBook and I don't know how to do it.
Read the FAQ and come back if you have questions after you have signed up
http://www.apple.com/itunes/working-itunes/sell-content/books/book-faq.html

New to the community. Looking for help.

Good Morning,
I'm hoping that someone out there can help me. I have a blackberry Curve 8530. I recently noticed that it has been running sluggish. When it does that I will go to my download apps to see if I forgot to log out of something.
I noticed that I have an app called "Voicemail - 2 text". I don't know where it came from, I didn't download it but I can't get rid of it.
When I click on it, it goes to a webpage and wants me to agree or disagree. I disagree and it takes me the the blackberry mobile search website.
Can anyone help me with this?
Thanks,
Betsyangel
Sorry, my Version is V 5.0.0.1.0.3.0

Hello Betsyangel and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on your BlackBerry® Curve™ 8530 smartphone.
The sluggishness could be due to low free application memory. Check out KB14320 "How to maximize battery life and free memory on the BlackBerry smartphone" for tips to maximize this memory.
As for the Voicemail 2 text icon you are seeing, this is a carrier pushed link. It is not an application but a shortcut to install this application. Since it is a weblink it has no affect on memory. You can simply hide it (Menu>Hide) to get rid of it. It can't be deleted as it pushed from the carrier via a servicebook.
Hope this helps answer your question.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I'm new to the Mac world. I installed my Epson printer on my IMAC and it worked fine. Then I installed Windows7 through Bootcamp and I think it reconfigured a port and now I get a communication error and it won't print. Any help on how do to fix this?

Sorry, I'm new to the Mac world. I recently got a new IMAC and installed my Epson CX5800F printer and it worked fine. Then a few weeks later I installed Windows7 through Bootcamp and I think it reconfigured a port or something and now I get a communication error and it won't print. Can anyone help me with this problem, and/or help me get the port back the way it was? Thanks, Barry

While looking through profile first aid, I came across this that might help explain my problem.
Searching for profiles...
Checking 20 profiles...
/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Standard.profiles/Contents/Re sources/Epson IJ Printer.icc
   Tag 'desc': Tag size is not correct.
   Tag 'dmdd': Tag size is not correct.
   Tag 'desc': Description tag has a bad Macintosh string.
   Tag 'dmdd': Description tag has a bad Macintosh string.
   The file is locked. Could not be fixed.
Repair done - 0 out of 1 profiles fixed.

HT5085 Hi there, i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

Hi there, i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

Do you have a wi-fi network in your home ? If you do then you should be able to connect your phone to it via Settings > Wi-Fi on your phone - that should show any networks that are available, and tapping on the network that you want to use (and typing in its password if it's password protected) should connect the phone to it. If you don't have a wi-fi network then yes, you will need wifi router in your home, which is connected to the internet (e.g. via your phone line) to be able to back up your phone to iCloud.
Connecting to wifi : http://support.apple.com/kb/HT5569 (the screenshots on that page are from iOS 7, but they should be similar on iOS 6)
iCloud backup and storage overview : http://support.apple.com/kb/PH12519
You can also backup your phone to your computer's iTunes : http://support.apple.com/kb/HT1766

Our MacBook Pro, purchased in New York June 2011, has appeared to have imploded upwards, case and mousepad area only, overnight. We've read on the community of other almost similar experiences and wonder if this is a common experience?

Our MacBook Pro, purchased in New York June 2011, has appeared to have imploded upwards, case and mousepad area only, overnight. We've read on the community of other almost similar experiences and wonder if this is a common experience?

Batteries can and have expanded when they are old and their useful life is over. More often than not, there will be a warning generated in the battery display in the menu bar or in System Information>Power. You may use a #00 Phillips driver and take off the bottom of the MBP and take out the battery.
Ciao.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

Hi QuisB123,
If you are having an issue with reclaiming free space after deleting photos from your iPhone, use the steps in this article to assist -
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
Specifically -
Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
Turn off the automatic syncing functions for the iOS device:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thanks for using Apple Support Communities.
Best,
Brett L

Acer News, the latest addition to the Community!

Acer Community has always been a great place to learn. Now it's even better! We have just added a new segment called Acer News. Here you will find detailed posts about Acer's latest products and other news worthy information about the Acer brand.
So if you are interested in staying in touch with the best and most advanced products Acer has to offer, check the Acer News segment. You will find a link to Acer News in the navigation shortcuts in the header of Acer Community.

Yes, Read Deepa Sankars blog on SCN and learn all about it.

New to the game and need some quick help

I have been thrown our exisiting phone infrastructure and what do you know we are having some issues.
We have a new series of DID's and when they are dialed from our directory they go anywhere? Not routing to the proper extension. Translation pattern looks good in comparison to the extensions that are working.
Cisco Unified CM Administration System version: 6.1.3.3000-1
Cisco Application Administration - 5.0(2)_Build064
Package: Unified CCX Enhanced
Regards,
Dan

First thing to know is that everything that has a DN can be used for routing, so it's a good idea to look at the route plan report to find matches.
If you can't find an exact match, chances are you're hitting something with wildcards ie X, [1-2], etc
An easy way to check routing if you're new to the game is to use DNA
Cisco Unified Communications Manager Dialed Number Analyzer Guide, Release 6.1(1)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/6_1_1/bw-dna.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2 icloud just

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

The communications company that can't communicate

Why is it that 1 of the biggest communication companies can't even communicate with each other.
I decided that as BT Infinity was now available in our area that I would finally give in and have a landline so that we could take advantage of the higher speeds on offer.
We had managed with only a mifi device on a mobile network for internet but recently this has become less stable and the speed very variable. We are currently 60mtrs from the nearest telegraph pole and do not have a physical line into the property, it was important that we get everything right. So during the sales call to order I explained that due to the nature and location of the property that not only did we need a pole installed but it would be a good idea for a site survey to make sure everything went smoothly. The sales person agreed and said a note was put on file.
I then received emails giving me an install date for my line and Infinity yet no survey had been carried out so I rang BT several minutes and many key presses later (why don’t you just get people to answer the phones) I got through to a helpful person who seemed to understand the issues and put me on hold for 5mins while he talked to Openreach. He then assured me that a survey would be carried out straight away so that they could get "everything right".
As the date for install was getting near I decided to contact Openreach who said they had no evidence of a change to the job. I persuaded Openreach that they should attend site prior to the install date.
I attended a site meeting which highlighted that not only did we need a telegraph pole near our property but the service had been provisioned to the wrong distribution point ¼ of a mile further past my property. The engineer then left to get things in motion.
I had several more automated emails suggesting that a change had been made and a pole would be fitted. I took the day off work and was contacted by a subcontractor to Openreach to say they would be attending site to fit the new line and he was outside the property. (Its panto time) Oh no you’re not I said, Oh yes I am he said. I think you have been sent to the wrong distribution point as I am outside the property and you are not here. The engineers drove the ¼ mile back to where I suggested they needed to be and said “you need a pole installing, we can’t fit the line”.
The engineer tried but could not get through the call minder mine field at BT so left saying he get hold of someone. I then received several emails and texts saying they your Infinity installer would be here on Friday to switch on your high speed internet (good luck I thought). I have given up phoning BT and set about trying emailing them, thank you automated email response at least someone is listening. I then received another automated response suggesting how I could fix the problem. I hope the instructions didn’t include digging a big hole, cutting down a tree and making my own pole.
Finally after responding to an automated fix to an automated reply eureka BT rang me and say there will be a delay but I should know soon when the pole will be installed.
Watch this space, I will update.
p.s I hope the Infinity Engineer has been told
p.p.s. I bet the BT accounts department are on the ball when it comes to billing me.
We’re getting there (sorry that’s British Rail).

Hi darkest_star,
I would recommend taking up DavidM's (Who is one of the BTCare Team [Mods]) offer.
The BT Care Team (Mods) are a BT UK Based specialist team who have a good reputation for solving customer problems.
Just Go into DavidM's (<<By clicking on his name) profile and Click on the bit where it says "Click here to contact the mods" under the About Me section.
Please do not PM the Mods as this will not lead to your case being tracked properly. If the BTCare Team (Mods) offer you their help and support then the BTCare Contact form will become available to you.
Cheers
jac_95 | BT.com Help Site | BT Service Status
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How to get quick and efficient help in the Community

We have provided the Community so that our users can post questions and answers to assist one another, and to allow users to read and learn from questions posted by other users.
To further assist with the collaboration, our community has Kudos and Solution buttons on each post, to reward great posts and answers which resolve a question.
We encourage all of our users to give Kudos to good answers they find on the community and for posters to click the Solution button on any answer which resolves their question.
Here are some tips you can use when getting started in the community. We would suggest looking in two places before you post a question.
First, look at our knowledge base. We have provided answers to many of the commonly asked questions here,
If your question is not answered in the knowledge base, please use our built-in search functionality to see if anyone has posted a similar question and been answered.
For Google Chrome specific issues, you may want to search the Google Chrome Support page.
Finally, if you are unable to resolve your question with the knowledge base or the search feature, you may want to post your own question. Following the below steps will allow everyone in the community to have a large amount of knowledge about your system and your question.
Be sure that you include what product model you have.
Include the operating system that you have on your product.
If you have upgraded or changed the operating system, include that information.
Clearly and specifically discuss the problem that you are having, including how to reproduce it.
If there are error messages, include them as they appear on the screen.
Applications you are having difficulty with should be listed. If you have the version number that is helpful.
Be patient while you wait for an answer. This community is about users assisting users.

Hello Bcorfman
This page:
http://community.acer.com/t5/Discussion-Forums/ct-p/boards
Shows you all the boards in the forum. Simply choose the appropriate board. For example, if you have a problem with your laptop, you would choose Notebooks & Netbooks. Then click the "New message" tab at the top left and you can start your own thread.

How to get the number of community members from outside the community

Hi everyone.
I need to know if there is any way to get the number of community members from outside the community, I mean, not using the "What's happening" webpart. I want to build up a page with a Webpart that summarize my three most visited communities indicating
number of members, three last messages in the newsfeed, and number of posts in blog, wikis, document libraries, etc.
Do I need statistics to get this kind of information? Should I use Sharepoint Object model instead?
Here is an example of what I need:
- Community name
- Number of members
- Community activity (messages, docs uploaded to library, etc)
- Number of posts in calendar, blog, wiki that belongs to community
Thank you all!

Hi Thuan.
Thanks for your answer but it does not help me because these communities are Sharepoint Communities not external sites so I need to get that information using SP object model and BCS in this case is useless.
EDIT
I found the solution using the search objects but I was only able to get members, discussions and replies
using (ClientContext clientContext = new ClientContext("URL_OF_ENTERPRISE_SEARCH_CENTER"))
KeywordQuery keywordQuery = new KeywordQuery(clientContext);
keywordQuery.QueryText = "The_Name_of_the_Community WebTemplate:COMMUNITY";
SearchExecutor searchExecutor = new SearchExecutor(clientContext);
ClientResult<ResultTableCollection> results = searchExecutor.ExecuteQuery(keywordQuery);
clientContext.ExecuteQuery();
System.Collections.Generic.IDictionary<string, object> ret = null;
foreach (System.Collections.Generic.Dictionary<string, object> resultRow in results.Value[0].ResultRows)
Console.WriteLine("{0}: {1} ({2})", resultRow["CommunityMembersCount"], resultRow["CommunityTopicsCount"], resultRow["CommunitiyRepliesCount"]);
This is a Console Application.
I hope someone helps

While creating customer master i am getting the Communication error

Hi experts,
while creating customer master i am getting the Communication error with the external tax system (VERTEX_MS0018) please tellme how to solve this issue
Regards,
Anil prasad
Edited by: prasadanil on Sep 16, 2011 12:52 PM

hI Prasad,
It seems you are maintaining the address data for a country with jurisdiction code. Different external control systems can behave in different ways.
1. You entered a jurisdiction code that matches the postal code but not the city (possibly due to a typo).
a) Behavior when you use Taxware: There is no message and data can be saved.
b) Behavior when you use Vertex: Due to the incorrect city, no comparison jurisdiction code can be determined and message TAX_TXJCD861 is issued with a text from the vertex system that may be unintelligible.
2. You do not enter a jurisdiction code, but you do enter a postal code and a city that does not match the code (possibly due to a typo).
a) For Taxware: If the jurisdiction code could not be explicitly determined, a selection dialog box containing the relevant tax jurisdiction codes for the postal code appears. You select one. This and the corresponding city are transferred.
b) For Vertex: The TAX_TXJCD861 message is issued (behavior as in 1b). Other terms TAX_TXJCD861, TAX_TXJCD101, TAX_TXJCD107.
For resolving this issue, you can check SAP Note 677850 - Address data: Check/new determination jurisdiction code.
Hope you will resolve the above issue with these inputs.
Let me know if you need any further details.
Ravi.

New to the community

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