New update
I can't seem to get my itunes to update my iphone to the 4.2. It keeps trying to download the software on itunes then update, however, it is saying it will take 6 hours to download, then it times out and I can't update. Please help!!!
I'm assuming that the download from Apple's servers is what doesn't complete. If I'm wrong let me know.
Try turning off your antivirus and firewall. When you click Update choose "download only" so your phone will not be disabled if the download fails.
If you still have a problem downloading run REGEDIT. Do a Search (<F3>) for "tcpwindowsize". If it exists some other program set it sometime in the past. It shouldn't be there, but on rare occasion it is required by some ISPs (primarily satellite service). If you find it click on the key name TCPWindowSize, then choose Export from the REGEDIT file menu. Save it in some convenient place (like Desktop) so you can restore it if needed. (To restore just double-click the file you saved). Next delete the key and close REGEDIT. Try again.
If neither of these tips work report back and we will do further investigation, but these are the two most common problems with download of large files.
Similar Messages
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After accepting the new update I got this error message when trying to restart Firefox:
XULRunner
Error: Platform version ‘1.9.2.13’ is not compatible with
minVersion >= 1.9.2.14
maxVersion <= 1.9.2.14
I have tried:
- Opening in Safe Mode; same error
- Uninstalling, deleting remaining info in C>ProgramFiles>MozillaFirefox folder, and reinstalling.
- Updating Avast antivirus in case that was interfering.
Now when I try to start Firefox I get this message;
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
But there is nothing happening in the Windows Task Manager. Please, somebody save me from Windows Internet Explorer!!I experienced this error updating from Firefox 3.6.13 to 3.6.14 and resolved it by doing a 'clean' install' as described. It occurred again in updating from 3.6.14 to 3.6.15 and this time a clean install failed to rectify it. (Anyway, I don't want to have to go through this every time.)
Work-around: Shut down Firefox. Edit application.ini (typically "C:\Program Files\Mozilla Firefox\application.ini")
[Gecko]
MinVersion=1.9.2.15
Change to 1.9.2.13
Save. Start Firefox. Dirty? Yes. Works? Yes.
(Gecko is the forerunner or XULrunner) -
I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!
There are no updates to either OS 10.5.8 or Safari 5.0.6.
If you need a later version of Safari you must first upgrade your operating system to a later version of OS X. -
cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I received the new update from Itunes and after installing, I couldnt get into my Itunes. I get a message from Windows saying that an MC file is missing and to reinstall I tunes. I have reinstalled 3 times, the first time I didn't remove the old version, I installed the update over it. Next I tried the repair function under Control Panel. After that, I uninstalled Itunes and reinstalled again from the website. I still get the same message about missing files from Windows.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?
Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance
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Why will airplay not work from my desktop to apple tv after I installed the new update?
After I installed the new Updates to Itunes, I can no longer use airplay from my desktop to my Apple TV, it goes orange and says it does not work. Please help! They are both on the same network and Apple TV has been updated.
Figured it out, you have to add a port!
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Phone is not working after the new update
Hi everyone i have a problem i put the new update on my iphone 4 and now i can't receive any text messages. I went into Imessages everything is turned on. But its not activating. Changed my apple ID 3 times and the phone was also reset any advice would be great
Hello Joy,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
New Update for Apple TV coming in 2 weeks
New Update for Apple TV coming in 2 weeks, your apple tv will work with the new rental service.
MORE INFO:
Movies are available in HD Dolby 5.1 (finally!), and it does podcasts, audio and video, and photos from Flickr and .Mac direct to the box. HD movies are a buck more than standard ($4.99, so worth it). You can actually preview movies now. Startup even when streaming is fast, under 5 seconds. Yay for search. Photo browser is prettier, though functionally the same. And it's all a free software upgrade. No new hardware required! The cheaper price starts today, software update is available in 2 weeks.
Apple Introduces New Apple TV Software & Lowers Price to $229
Rent High Definition Movies Directly from Your Widescreen TV
MACWORLD SAN FRANCISCO, Jan. 15 /PRNewswire-FirstCall/ -- Apple(R) today unveiled all new software for Apple TV(R) that allows movie fans to rent movies on the iTunes(R) Store directly from their widescreen TV, and lowered the price of Apple TV to just $229. With iTunes Movie Rentals and Apple TV, users can just click a button on their remote to effortlessly rent movies from a catalog of over 1,000 titles by the end of February, including over 100 titles in stunning high definition video with 5.1 Dolby Digital surround sound, with no computer required. DVD-quality iTunes Movie Rentals are $2.99 for library titles and $3.99 for new releases, and high definition versions are just one dollar more with library titles at $3.99 and new releases at $4.99. Apple will provide the new Apple TV software free of charge to existing Apple TV owners when it releases the new Apple TV priced at $229 in about two weeks.
"With the new Apple TV and iTunes Movie Rentals, movie lovers can rent DVD-quality or stunning HD movies from their couch with just a click of a button," said Steve Jobs, Apple's CEO. "No more driving to the video store or waiting for DVDs to arrive in the mail."
iTunes Movie Rentals feature iTunes' legendary ease of use, which makes discovering and enjoying movie rentals as simple and easy as buying music on iTunes. Once a movie is rented, it starts downloading from the iTunes Store directly to Apple TV, and users with a fast Internet connection can start viewing the movie in seconds. Customers have up to 30 days to start watching it, and once a movie has been started customers have 24 hours to finish it -- or watch it multiple times.
With Apple TV, users can also view photos from their computers, Flickr and .Mac Web Galleries on their widescreen TV as slideshows or screen savers, and anytime photos are updated on Flickr or .Mac, they are automatically updated on Apple TV. Apple TV users can now browse and enjoy the iTunes Store podcast directory of over 125,000 video and audio podcasts, view over 50 million originally created videos from YouTube or choose from a selection of six million songs, over 600 TV shows and 10,000 music videos to purchase directly from their Apple TV. Purchases downloaded to Apple TV are automatically synced back to iTunes on the user's computer for enjoyment on their computer, all current generation iPods* or iPhone(TM).
Apple TV easily connects to a broad range of widescreen TVs and home theater systems and comes standard with HDMI, component video, analog and optical audio ports. Using high-speed AirPort(R) 802.11 wireless networking, Apple TV now automatically plays all of your iTunes content without setup or management**.
Pricing & Availability
The new Apple TV software will be available as a free automatic download to all Apple TV customers later this month. Apple TV, which includes the Apple Remote, is available from the Apple Store(R) (http://www.apple.com), Apple's retail stores and Apple Authorized Resellers for a suggested retail price of $229 (US) for the 40GB model and $329 (US) for the 160GB model (US and Canada). Apple TV requires an 802.11g/n wireless network or 10/100 Base-T Ethernet networking, a broadband Internet connection and a high definition widescreen TV. iPod(R) games will not play on Apple TV. iTunes Movie Rentals are available in the US only.
*Movie rentals work on iPod classic, iPod nano with video and iPod touch.
**Compatible with 802.11b/g/n. Based on an IEEE 802.11n draft
specification. Wireless video streaming requires an 802.11g/n network.Yup, updated my Apple TV and got sky news and a couple of other new apps I will never use. I am growing increasingly fed up with looking at all the good stuff there is on offer in America and nothing in the UK..... I know I shouldn't look :)
And it's not just Apple I suppose, checking out the apple and Microsoft US movie stores and they have a much better selection. Wish we all had the willpower to stop giving these companies money until they fulfil customer needs...
Ok rant over, I've been building up to that since I found all the films I love on the US site and can't get them here :( -
Problems with the new update on iPad
Hi, i just installed the new update on my i pad and now its not working anymore, it keeps trying to open, but it doesnt even got past the black background with the apple logo on it, then it closes and reopens after, and its going on and on since yesterday, what can i do? I bought my iPad 2 years ago now, but i've been caring alot for it, its in really good shape and all, is there anything i can do to fix the problem or do i have to go to the apple store... and even there, will they fix it or tell me to buy a new one...
Thanks for your answer,
I already tried holding both the Home button and Sleep/Wake buttons but it didn't work, and since my iPad is not staying open long enough it doesn't connect to my itunes...
I really tried everything i know but still it doesn't change anything.
Marie-Claude -
I have an iPhone 4s, not jailbroken. I was able to update to 5.0.1 when it came out last year. When 5.1.1 came out, I noticed that I never received the
notification that a new update was available. I updated my 2 ipads and my wife's iphone 4. I didn't bother looking into it, since I didn't feel the need to update to 5.1.1. Now I want to update to ios 6, but when I go to Settings > General > Software Update. It checks for updates , but still shows me that my 5.0.1 is up to date. I plug into itunes and check for update there and it still indicates that 5.0.1. is up to date as well.
Does anyone know what this is happening and how I can update to ios 6?
Thanks for the input.muneer86 wrote:
hi, i have iphone 4s with version 5.1.1(9B206). im unable to update the version to ios 6? if im updating my phone in middle it says this an error occur while updating . can anyone help me to update my phone to latest version?
Follow the instructions that were already given in this discussion. -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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Ok, my MacBook haven't had any issues earlier, until today. At first Safari was acting kind of weird in that sense that a lot of letters were missing when you went on certain webpages, so I thought of updating since an alert-window popped up and notified that new updates were ready to be installed. So I opened up App Store through my Applications-folder and selected update.
First it asked if I wanted to connect my Mac to a powersource but since I had charged the battery to 79% I didn't think it was necessary. So I continued, computer restarted and began installing the updates.
Everything went fine until it was approximately three minutes left. An error message popped up and said something like "An unknown error has occured. Please restart your computer and try again". I pressed OK, rebooted my computer and when it asked for my password I typed it in. After I pressed OK, the computer indicated it was the wrong password. I tried multiple times and sometimes with different passwords... so now I can't simply log in! What's the problem?
TL;DR - Updated mac, failed after five minutes and now I can't log back in since "I have the wrong password"Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to be fixed...Can this bug expected to be fixed in the next update...
Hi 1283ar.
Unfortunately, iOS 7 is too hard to push for the iPhone 4 and therefore has a lot of effects turned off to try to get it to run as smoothly as possible.
However, it becomes better and better with each update coming but it's hard to do anything about the hardware on an already released phones.
If you still have trouble or think they are too hard. My tip is, if so, to restore your iPhone 4 and make a clean setup with no iCloud backup. But all your photos in a photostream so you can access it later.
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