New user not authenticating, can't change/use root access

I have a two-fold problem.
First, I'm am unable to add any new users to my standalone server. Actually, I can add them but they won't authenticate. Am using File Services, AFP and SMB, and Web services for sharing iCals. No home directories, no NetBoot, no Open Directory Master, local users only. Pretty simple setup.
Second issue, which I'm thinking might be related, is that I have no System Admin (root) access to the server. I do have admin access to local directory. Tried to set root access starting up from OS DVD and it seemed to "take" but after restarting, Xserve does not recognize the newly set password (or the old one for that matter.)
Any ideas?

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Error Message For BISystemUser: User not authenticated

We have migrated from DEV to PROD env.(11.1.1.1 -> 11.1.1.3). Along problems with bipublisher - there are some strange thingths: we successfully loging using weblogic account into AdminConsole и Enterprise Manager, but in Answers we get an error: invalid username or password.
nqserver.log:
...[ERROR:1] [] [] ... [tid: 1090] Error Message For BISystemUser: User not authenticated.
...[ERROR:1] [] [] ... [tid: 1090] [nQSError: 43126] Authentication failed: invalid user/password.
In oracle support we found such issue (Doc ID 1308389.1):
OBIEE 11g Error: "Unable to Sign in. invalid username or password was entered" After Changing Repository, Deleting BISystem User, Adding it Back (Doc ID 1308389.1)
Applies to: Business Intelligence Server Enterprise Edition - Version: 11.1.1.3.0 [1905] to 11.1.1.5.0 [1308] - Release: 11g to 11g
Symptoms: In OBIEE 11.1.1.3.0 using default authenticator, it is not possible to log in to OBIEE after changing repository. To troubleshoot, BIsystemuser was removed from global roles and added back again.
Getting error: Unable to Sign in. invalid username or password was entered
Changes: Changed repository, deleted BISystemuser, added the user back
Cause: Several changes e.g changing rpd, deleting bisystem user, adding the user back etc. occurred in the environment and caused log in to OBIEE to stop working
Solution: After a lot of troubleshooting e.g re-starting system in the correct order, refreshing GUIDs, re-start OBIEE with default SampleAppLite.rpd and web catalog, the error persists. The system was uninstalled and re-installed to avoid further corruption and configuration problems in the new installation. This resolved the problem
Does we have to 'reinstall or make a lot of troubleshooting e.g re-starting system ' to solve this error?
It seem to be funny for PROD environment. How we cam resolve this problem?

Are you saying you upgraded both dev and prod from 11.1.1.1 to 11.1.1.3 or that you migrated a dev 11.1.1.1 to a prod 11.1.1.3? What did you migrate?
At a rough guess the BISystemUser password is different in dev and prod (created by system on install) and in your 'migration' you've moved the dev credential across to prod.
If that's the case you need to change the bisystemuser password to something known and update the credential store password.
Another possibility might just be that you need to regenerate the GUIDs:
http://download.oracle.com/docs/cd/E21764_01/bi.1111/e10543/privileges.htm#BIESC721

"user not authenticated" in Africa

My missionary friend has an email account set up with africaonline, the service provider in Ghana. When he is at the africaonline office he can send and receive email fine. However, when he attempts to send email from any other location he gets a "user not authenticated" message. His connection is by modem. Thanks for the help!

Hi Ernie,
Here is the web site for Africa online: http://www.africaonline.com/index.php
He is using the iBook modem. I am assuming it is the same ISP since he is not changing the information that he initially entered to set up the service. He lives in a rural village and drives to an internet "cafe" - a wooden shed that provides him with a phone cable and a dial up connection. There are no land lines in his area. The strange thing is that he had no email difficulties with his previous iBook.
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New user not authenticating, can't change/use root access

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