Newcastle internet status after floods/storm

Hi, i was wondering what the status of the broadband is in the newcastle area since the flooding and storms yesterday. I have been getting 96% packet loss on my connection ever since the storm, but there doesnt appear to be anything about it in the service status page or anything.
I doubt i'm the only one wondering what has happened and when we may see some normality return, thanks.

Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
also post your full hub stats by entering 192.168.1.254 into your web browser address bar and navigate to adsl or use a-z, if netgear enter 192.168.0.1
Can you also post the full results from BT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket  
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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