Newest Update has taken over 10 hours to get to 9% on overall back up progress.

I started the update at 11:30pm when i woke up to start work at 8am the progress bar was at 9%...  It is still at 9% and i need to use my phone for work and cannot do so.
Any ideas on how to solve this?

Hey JustJosh911,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
When performing the update on the BlackBerry® Curve™ 9360 smartphone, what database is the backup stuck on?  If it is stuck on Smart Card Options or Social Feeds, follow the steps in this KB article: www.blackberry.com/btsc/KB29522
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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