NIK Silver Efex Pro 2 hangs CS5 W/100% CPU Win 7 64bit

I'm running Win 7 64bit and CS5 64bit and it works fine until I load Silver Efex Pro 2 then CS5 hangs and CPU is @ 100%. I have to force close CS5.
I also have SEP 1 and that works without a problem.
I also run XP Pro SP2 on a completely different hard drive that get switched in and out with my Win 7 hard drive, NOTE these two OS's are not in the system at the same time (sorry but some on these forum get confused about that), and run CS5 32bit on that install and SEP runs fine on that OS and CS5 32bit.
What could cause this. I will be contacting NIK tomorrow about this problem.
Anyone else haviing this problem?
Thanks.

Not helpful?
In this thread alone you asked whether anyone had seen a problem. I bumped the thread back to the top so it would be seen more. Yes, I really did think about that when I made my first response in this thread, which otherwise had 0 responses and had fallen off the first page. It was a "matter of fact" response, intended for you and future readers, no condescension intended.
You asked about licensing services and I named them.
But these things are not helpful in your opinion. No "thanks for the information" or even "thanks for your response". Just a "Gee Thanks" with an attitude.
Unlike you, when you address me, I respond. I asked you a question, but you ignored it.
And now guess what? I don't particularly feel like doing you a favor and trying to remember that you would prefer me not to respond to your comments. Tell you what: You continue to post when and where you want, and I'll do the same.
-Noel

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Nik Silver Efex Pro 2 not recognized in PS CS6

hi
I'm having problems with Silver Efex Pro 2 after upgrading to PS CS6, worked fine in older versions of PS..
Downloaded the latest installer from Nik Software..
The installer only find my Lightroom 4.1 when installing, and I have to add CS6 manually (locating the plugin folder, also tried other folders).
It works fine in LR4.1, but in PS, the software opens, I apply changes, and clik OK, NIK closes, but nothing happens to my image. The history tab says "Silver Efex Pro 2", but no layers/changes to the original image..
64bits WIN7 Enterprise, 12GB ram
Please help!

I've had frustrations with installing Nik Silver Efex Pro 2, as well as other plugins, into both Photoshop CS6 and Photoshop CS5 several times, on both of my computers, each running Windows 7 (64-bit). I believe I have figured out why, and it turns out in my case it is my human error.
The bottom line is that the default installation of both of these PHOTOSHOP versions result in a double Photoshop program installation - one as Photoshop 32-bit version, and one as Photoshop 64-bit version. So Photoshop itself is installed twice, in two different locations on the computer. One installation is under the folder location: "C:/Program Files/Adobe", and the other Photoshop installation is under the folder location: "C:/Program Files (x86)/Adobe". 64 bit versions of plugins should be installed into the former of the two Photoshop folder locations - the one that is found under "C:/Program Files/Adobe". The Silver Efex Pro 2 plugin needs to be installed (or copied from a previous install) into the Photoshop "Plug-ins" folder of the correct Photoshop version.
So my problem was caused by installing Silver Efex Pro 2 into the wrong Photoshop version "Plug-ins" folder, and therefore I couldn’t find it under the Filters menu in Photoshop.
I've also experienced the problem described by the original poster above (Aremark1984) - about Silver Efex Pro 2 being apparently available within Photoshop in the Filters menu, appearing to function normally but not creating a new layer within Photoshop once Silver Efex closes and returns the edited image to Photoshop. In my case, as Aremark1984 describes, I had manually installed Silver Efex by copying it's folder from the Photoshop CS5 "Plug-ins" folder to the Photoshop CS6 "Plug-ins" folder. However I had wrongly copied a sub-folder of the Silver Efex program, rather than the parent folder. The folder that needs to be copied for a manual install is titled "Nik Software" (not "Silver Efex Pro 2").
Pete (odyssey570)

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During Nik Silver Efex Pro 2 installation, only LR3 x64 listed as host application, Photoshop CS 5.1 x64 was not. Manually adding PS to the host application list resulted in shortcuts being created in the PS directory, but PS will only open the standalone version of SEP when launched from Plug-in->Nik->SEP. I've checked the shortcut path and it is correctly pointed to the SEP x64 plug-in file for PS. Does anyone having trouble to get SEP2 to work in PS CS 5.1? BTW, LR3 plug-in is working perfectly fine.

Photoshop CS5.1 is the version that ships with CS 5.5. It's also known as 12.1. To make matters even more confusing, for Photoshop CS5 users the 12.0.4 update is functionally identical to 12.1 except for the ability to license it via subscription.
And even funnier, behind the scenes and under the covers, the pre-release versions used different registry keys than the final release, making it even harder for people developing plug-ins to get their installers right.
-Noel

Unverträglichkeit Adobe Air mit Nik "Silver Efex Pro" unter PS CS5

Hallo zusammen,
ich arbeite mit Photoshop CS5 extended und dem Plug-In "Silver.Efex-Pro" von Nik-Software unter Windows 7.
Gestern wurde ich aufgefodert "Adobe Air" upzudaten. Nach erfolgtem Update wollte ich ein Bild in SW umwandeln, dabei ist - beim Starten von Silver-Efex-Pro" das System eingefroren; rien ne va plus.
Dieselbe Situation hatte ich vor ca. 1 Woche, als auf meinem Notebook (Lenovo) das Solution-Center updaten wollte und ich zustimmte. Nach Zurücksetzen des gesamten Systems funktionierte alles wieder.
Sind Probleme mit der neuen Version von Adobe Air bekannt?
Ich hab´dieses dann unter Systemsteuerungen deinstalliert. Seitdem funktioniert das Lenovo Solution Center nicht mehr richtig.
Freundliche Grüße sendet
Lenkdrachenfan

Or bad karma.
Thanks for looking at my problem. This all started a month or so ago and I don't have a clue what might have happened. I initially had problems with 64bit and some Nik plugins so I switched to 32bit and everything was humming along. After all the Nik plugins were upgraded I switched back to 64 bit and I think everything was fine at that point. I'm running the same setup on a Mac Pro so I'm guessing it is this laptop (MBP15) that's at fault, but everything else (Lightroom, Aperture, Final Cut Pro, lots of other stuff) runs perfectly. At this point I'm trying to avoid rebuilding the machine but that's probably inevitable.

2 copies of Nik Silver Efex Pro in Lightroom 2.4

Hullo
I have Mac 10.5.7Lightroom 2.4.
Ever Since I needed to trash Photoshop PS4 ( issues) and re-instated Photoshop CS3. (Within the next week I will be re-installing Photoshop CS4) The following issues have come up in Lightroom.........
1. Browser Styles for Silver Efex Pro downloaded for Silver Efex Pro have disappeared. Have only the styles originals that came with the software.
Just to add I found I had two copies of Silver Efex Pro in Edit in ( Lightroom) - decided to uncheck save pre-sets with catalogue and this has corrected i. e it has reverted back to 1 copy in Edit in Silver Efex pro.
2. After editing in Photoshop PS3 - after save / or Save as - does not automatically return to Lightroom as previously. Instead window comes up with options to save somewhere on my Mac computer?
3. I am concerned that I have unchecked with " save presets with catalogue as I have read elsewhere that presets will fail to remain with the Catalogue if the "presets save with catalogue" left unchecked
4. I have an application that does backups once a week on opening Lightroom. I would like to save on my computer - what is the safest way to delete old backups?thank you
Sue

Photoshop CS5.1 is the version that ships with CS 5.5. It's also known as 12.1. To make matters even more confusing, for Photoshop CS5 users the 12.0.4 update is functionally identical to 12.1 except for the ability to license it via subscription.
And even funnier, behind the scenes and under the covers, the pre-release versions used different registry keys than the final release, making it even harder for people developing plug-ins to get their installers right.
-Noel

Silver efex pro 2 won't open now in 10.6.8?

After upgrading to 10.6.8, I can't get Nik Software silver efex pro 2 to open as an Aperture (or Lightroom) plugin.   Silver Efex Pro works but not Silver Efex Pro 2.
I've tried re installing Silver Efex Pro 2.
Everything else seems to be working fine.   Just these strange glitch.
Any ideas?
Thanks.

You need to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Silver Efex Pro 2 demo merely crashes on LR 3.4.1

I wanted to try this interesting package, and d/l'ed from Nik Software. Installation is straight forward, and when opening LR I have the option to use Silver Efex as a filter, but all I keep getting is an "...error occurred and needs to close." I'm wondering if there's a connection to a similar error I had originally with LR crashing certain effects due to the older AMD processor I'm running (the patches provided took care of that); wondering if there's supposed to be a patch on Sliver Efex to fix it????

So here's what Nik said in response. I will see if there's an update video driver and go from there. If it doesn't fix, I won't have a chance to try their other suggestions for a day or two...
Thank you for contacting Nik Software.
Silver Efex Pro 2 additionally takes advantage of the Graphics Processing Unit (GPU) of the computer system. The GPU is also sometimes referred to as the Display Adapter or Video Card, in any case they are all the same. Sometimes certain video cards will not handle this additional processing. You will note this when opening an image into Silver Efex Pro 2 and one or more of the following happens: 1. Silver Efex Pro will crash right away, or 2. If it opens the imported image will sometimes not be displayed correctly (solid gray, black or white image), or 3. the buttons will not display correctly, or 4. the responsiveness is simply very slow.
In order to resolve this, the first measure would be to update the Display Adapters or GPU driver.
Mac Users: Generally the video card that comes with your Mac will be updated automatically. The exception may be when there has been an additional video card added. In that case the user may need to go to the video card manufacturer's website to download an updated driver for their secondary GPU. If you are using Mac OS Snow Leopard (10.6) ensure to update to 10.6.6 or higher as this can affect performance. If this does not apply to you, please go to the next section below.
Windows Users: Locate the manufacturer of the GPU as well as the model number. Once this is determined, it is then recommended to go directly to the GPU manufacturer's website (best option) or if that is not possible to go to the computer manufacturer's website (secondary option) to obtain an updated video card driver. It is NOT recommended to use Windows Update as in general we have found that these drivers are not updated as frequently. To identify which video card you have please do the following:
Click on Start >Control Panel >System & Security >System >Device Manager and then click on the plus next to Display Adapter, this should display the make and model information.
Windows XP users: Click on Start >Control Panel >Performance & Maintenance >System then click on the "Hardware" tab followed by the "Device Manager" button. Locate "Display Adapter" in the list and click on the plus next to it, this should display the make and model number of the GPU.
Go to the manufacturer's website (you may need to search for it via Google) such as Nvidea.com and with the model number you should be able to search for the latest driver. If you are unable to locate the driver you may need to contact the manufacturer of your computer to obtain an updated driver.
Once the latest GPU driver is located, download and install the new driver.
Restart the computer and try Silver Efex Pro 2 once again.
If after following the above steps, you are still experiencing the same issue, the next step will be to either disable the GPU (if possible) or force Silver Efex Pro 2 to not use the GPU (safe-mode). In order to disable the GPU in Silver Efex PRO 2 please do the following:
If you are able to open Silver Efex Pro 2 and can see part of the interface, see if you can click on the "Settings" button in the lower left.
In Settings locate the section "GPU" and expand it, in this section you will see a check box "Enable GPU Processing", uncheck this so the GPU will be disabled, then close the settings window.
Close out of Silver Efex Pro 2 (click Cancel), quit out of any and all host applications (Photoshop, Lightroom, Aperture), and then relaunch Silver Efex Pro 2 to see if this corrects this issue.
If you are unable to disable the GPU via settings (e.g. Silver Efex Pro 2 crashes or the buttons are not displaying correctly), please try the following steps below after quitting out of all host applications (Photoshop, Lightroom, Aperture):
Mac Users:
Open a finder window (or double click on the Macintosh HD on the desktop) and navigate to:
Macintosh HD : Users : <user name> : Library : Preferences : Nik Software : Silver Efex Pro 2
Locate the file, SilverEfexPro2.cfg and right-click and choose "open with..." and then click "Choose" and then locate the applications, "TextEdit" to open this file.
At the very beginning (before all the text) of the configuration file, paste the following code below verbatim:
<configuration>
<group name="INTERN">
<key name="UseSafeMode" type="bool" value="1"/>
</group>
</configuration>
Now save the file, close it and relaunch Silver Efex Pro 2 and see if the issue has been resolved.
Windows Users:
Click Start and type in the search box below: %localappdata% (exactly as shown with % symbols on each end), when the yellow folder "Local" is displayed in the search list, click on it.
Windows XP: Click Start >Run and type, "%USERPROFILE%/Local Settings" without the quotes and press enter.
The local folder will open, now double-click on "Nik Software" followed by "Silver Efex Pro 2" and locate the file SilverEfexPro2.cfg and then double click to open. Windows will ask you which application to use to open this file, locate and choose "Notepad" to open.
At the very beginning (before all the text) of the configuration file, paste the following code below verbatim:
<configuration>
<group name="INTERN">
<key name="UseSafeMode" type="bool" value="1"/>
</group>
</configuration>
Now save the file, close it and relaunch Silver Efex Pro 2 and see if the issue has been resolved.
If you have any further questions, please reply to this email or call our Customer Service Department toll free at 1-888-284-4085 (+1-619-725-3150 outside of the US). Our office hours are Monday through Friday 8:30 am to 5:00 pm PST.
Best Regards,
Matthew
Matthew Hall
Nik Software, Inc. |   Photography first®
7588 Metropolitan Drive |   San Diego, CA 92108
Tel - 619.725.3150   |   Fax - 619.725.3151
[email protected] | www.niksoftware.com

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Hi Guys,
NIK HDR Efex Pro 2 CRASHES every time i launch it in photoshop on mac osx mavericks.
then shuts down photoshop completely and i lose my work, i have tried to uninstall it and reinstall it but its giving this error now.
please refer to this image below:
Can someone please help sort this out!!!
i would really appreciate your help!!
Many thanks,
A

I notice I failed to list my system...Late-2012 i7 iMac, 3TB Fusion, OS X 10.9.3, 32GB RAM.
Update. Google has confirmed the problem and I find it also exists in Photoshop CC 2014.
After some testing I've discovered a slightly inconvenient work around that works in Photoshop CC 2014, I haven't tested it in Photoshop CC
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-- Christian (B->

Google updated the plugins recently to correct this problem:
https://support.google.com/nikcollection/answer/4400822?hl=en&ref_topic=3001406
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