No Accept button on licensing agreement

The licensing agreement has no ACCEPT button and goes into a loop when I try to exit the agreement. I have to restart the computer to get out of it.

See if anything in here helps: http://helpx.adobe.com/acrobat/kb/cant-click-accept-acrobat-reader.html
P.S. this is a public forum; do you really want to publish your address and home telephone number in here?

Similar Messages

Adobe Reader is not opening pdf files - there is no Accept button on License Agreement

Please help. I am unable to open any pdf files with Adobe Reader 9.4.0. I get taken to an Adobe Reader License Agreement page that says "Press the Accept button to Agree to the License Agreement and Continue." However, there is no accept button to press! Every timne I try to open a pdf file, I get taken back to the same Adobe Reader License Agreement page, with no Accept button. How do I get out of this dead-end loop? I have followed Adobe's tips on how to "Change" the file through the Control Panel in order to correct the problem, but I still end up in the same dead-end loop. What's the solution?

You can open Reader,click on right arrow key on your keyboard (it will change focus from Decline to Accept) and hit Enter....

Accept the enduser license agreement when opening a pdf file in the internet

I have launched adobe reader when opening a pdf file in the internet i get the following error message
Bevor proceeding ou must first launch adobe Acrobat and accept the Enduser license agreement
am user of a mac book pro

Kaliber wrote:
Before proceeding you must first launch Adobe Acrobat and accept the Enduser license agreement.
And, did you do that? The message will no longer occur once you opened Adobe Reader & accept the EULA.

Acrobat Reaader will not work before I accept End User License Agreement. But where and how?

Acrobat Reaader will not work before I accept End User License Agreement. But where and how?
Have installed version 9.5 on my Windows 7 desk-top computer.

I don't know what you mean by "where and how"; Adobe Reader will automatically present the license agreement to accept the first time you use it.

How do I accept end user license agreement so I can view PDF documents?

How do I accept "end user license agreement" so I can view PDF documents? I have tried everything.

Hi Emily
Can you elaborate on what you are trying to do including the steps you followed, and the error you are seeing? Also, what platform are you on? Desktop (Windows/Mac), Mobile (iOS/Android)?
Thanks
Shradha

Very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

Hi Pat. I've done that, it opens up the install window again. If I click on install it says it's already installed. Nothing comes up that allows me to accept the end user agreement. I just retried and the same thing happens.
I appreciate your help.
Shelley

Need help to install and launch adobe reader XI and accept the ender license agreement

I do not know where to select accept launch adobe reader ender license agreement on a macbook pro

Blank EULA screen appears on Acrobat XI launch

Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE

Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy         Setting       Comment
Show messages when I launch Acrobat                                      Disabled
Adobe Reader XI/Preferences/General
Policy         Setting       Comment
Show messages when I launch Reader                                      Disabled
Adobe Reader XI/Preferences/Startup
Policy         Setting       Comment
Enable Protected Mode at startup                                                Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action        Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path    Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name        ELUA=1
Value type           REG_DWORD
Value data           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                No
Remove this item when it is no longer applied                                                         No
Apply once and do not reapply                                                                        No
EULAAcceptedForBrowser (Order: 2)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name                                                        EULAAcceptedForBrowser
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                           No
Remove this item when it is no longer applied                                                                 No
Apply once and do not reapply                                                                                             No
ELUA=1 (Order: 3)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name                                                        ELUA=1
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                          No
Remove this item when it is no longer applied                                                                   No
Apply once and do not reapply                                                                                  No
EULAAcceptedForBrowser (Order: 4)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name                                                        EULAAcceptedForBrowser
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 5)
General
Action                                                                           Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Reader\11.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 6)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 7)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Reader\10.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER
Key path                                                                       Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name                                                                  ELUA
Value type                                                                    REG_DWORD
Value data                                                                    0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Run in logged-on user's security context (user policy option)                                                   No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
ELUA (Order: 2)
General
Action                                                                  Update
Properties
Hive                                                                               HKEY_CURRENT_USER
Key path                                                                       Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name                                                                  ELUA
Value type                                                                     REG_DWORD
Value data                                                                    0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Run in logged-on user's security context (user policy option)                                                   No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
.pdf (Order: 3)
General
Action                                              Update
Properties
Hive                                                  HKEY_CURRENT_USER
Key path                                           software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
OpenWithList] (Order: 4)
General
Action                                                                                     Update
Properties
Hive                     HKEY_CURRENT_USER
Key path              Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name        (Default)
Value type           REG_SZ
Value data           "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action                                              Update
Properties
File Extension                                 pdf
Associated Program                      C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default                                  Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          Yes
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action                                              Update
Properties
File Extension                                 pdf
Associated Program                      C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default                                  Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          Yes
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No

Hi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4   Installation Workflows — Enterprise Administration Guide
Regards,
Rave

How can I accept 3rd party license agreement on pdf files?

I was sent my tax return by my accountant. It is an adobe reader XI pdf file. I can not open the file because it wants me to accept a 3rd party pc license agreement to open the pdf file.
There is no hyperlink prompt to accept the license agreement with, and i have a completely unviewable pdf file tax return now.
I need to be able to view the paf tax return.
Why would adobe create a document and ask for an accept prompt from me without providing the prompt for me to click on?

Can't really visualise this. Can you post a screen shot of the message (but not if there are any personal details on screen)?

How do I accept end user license agreement in adobe reader?

I have just updated the Operation System on my iMac from OS 10.6.8 to OS 10.9.4. Safari was updated to 7.0.5. When I attempt to open a pdf in Safari, I get a notice that:
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have not been able to find any way to accept the End User License Agreement. How can I do this.
I can open pdfs in Chrome without any problems.
Thank you,
Don Monroe

Hi,
Go to 'Spotlight' at the top right corner of the Mac > Type Reader> Launch the 'Adobe Reader' application and then click on 'Accept' on the End User License Agreement.
Regards,
Rave

Trying to open PDFs and it says it won't open until I accept End User License Agreement but i can't find that anywhere.

Everytime i try opening a pdf this message comes up "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser" I have no idea where to find this agreement to accept it.

If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement. In Mac, with Reader closed, go to your Applications folder, double click on the Reader icon, and follow the lead.

Reader X problem - Accept End User License Agreement

I have recently updated to Adobe Reader X.
I use Windows XP (SP3) and Internet Explorer.
Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;
"Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".
I do not have Adobe Acrobat, I am using the free Adobe Reader X.
Why am I getting this message and what can I do to stop it so that I can again read .pdf files.
This never happened with the previous version of Adobe Reader.
How can I go back to the previous version?
Thanks
Gryphon2345

I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.
The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mod e.html
While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.
In my scenario, I originally attemtped to update Reader 10.0.1 to 10.1.0 using SCUP and the published update. This caused my custom setup to be overwritten (customizations included default acceptance of license agreement, removing Auto Updater, and disableing Protected Mode). I then had to re-create a custom installation using the Customization Wizard with the 10.1.0 MSI file from the Adobe FTP site. After running this, I'm getting the above error now on machines that never had Acrobat.
That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.
Anyone out there have a better solution?
UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.
also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.
Message was edited by: alarose20

How do i accept end user license agreement

how do i accept end user license agreement

Normally there should be a checkbox or button (says Yes, Accept, etc). If nothing of the sort is evident it might be helpful if you show a screenshot of the screen asking for it.

Cant log onto itunes after clicking accept on the license agreement

i GOT MY IPOD TOUCH FROM A PAWN SHOP.... (IPOD TOUCH) AND NOW WHEN I DOWNLOAD ITUNES IT SHOWS UP THE LICENSE AGREEMENT... SO I CLICK ACCEPT.... AND NOTHING HAPPENS. I CLICK THE ITUNES ICON.. AND THE AGREEMENT SHOWS UP AGAIN.. I CLICK AGREE AND NOTHING HAPPENS.. IM SOOOO FRUSTRATED.. P.S- I HAVE A WINDOWS HP PAVILLION..? I THINK.. WELL ANYWAYS I NEED HELP ASAP

Do this if your have Service Pack 2 and above:
Close your iTunes,
Go to command Prompt -
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

Help!! Adobe Reader 9 - where's the accept button on licence agreement

I am unable to get at the accept button on the Adobe Reader 9 licence agreement - I have a Dell notebook laptop and screen doesn't allow me to view the whole document and no matter what I do I can't getb the page to move up!! Can anyone help ?

Hi predxeno,
Adobe Reader doesn't allow you to create PDF files--it's a PDF viewer. If you're looking to create a PDF file from a scanner, you can either use the software included with the scanner, or, better yet, you can use Acrobat. If you don't have Acrobat, you can try it free for 30 days. See www.adobe.com/products/acrobat.html for more information.
Best,
Sara

No Accept button on licensing agreement

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