No Camera Raw Support in Bridge CS3

Question

Hi Folks,
my special Situation is that i first bougth CS3 Web Standard and now months later i installed the additional update for photoshop c3. My old cs2 standard is still installed.
but now, when i use the bridge, i miss all menu entries - supporting camera raw. e.g. for opening JPGs in camera raw. my raw-files will work with camera raw, cause i checked that box in photoshop preferences. there is another checkbox for jpgs, but i didn't want to open JPGs always in Camera RAW.
What to do?

Answer 1

This is a user-to-user forum. If you would like to notify Adobe of the problem you are having, use the information on the following page to contact them:
http://www.adobe.com/support/contact/
Most of the key factors about this issue have been noted, but I will summarize and add as I am able.
- I am assuming that everyone here is talking about CS3 Bridge, and so the following information has been tailored to the current version.
- In my experience, to have Camera Raw features in Bridge, you must have installed Photoshop, a Creative Suite, or After Effects; installing Bridge with any other program will not include this feature.
- The Camera Raw plug-in (Camera Raw.8bi) should be installed to the common files directory (C:\Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats), and all other instances of the plug-in should be removed. Also note that having any other files in this common files directory, including an .EXE file or a .DLL, can prevent the plug-in from loading.
- Verify that Bridge is up-to-date with version 2.1.1.9. In addition to this update, Bridge requires that you have installed the Version Cue 3.1.0 Client update and the Asset Services 3.1.0 update for it to run correctly. All of these updates can be obtained through Adobe Updater (Help->Updates in Photoshop) or on the following page:
http://www.adobe.com/go/updates
- Check that you are running the latest version of Camera Raw. At the time of this writing, it was 4.4.1.
- If you can access it, and you are having problems opening TIFF or JPEG images in Camera Raw, open the Camera Raw preferences (under the Edit menu). Make sure the two options on the bottom are checked ("Always open JPEGs..." and "Always open TIFFs...").
- Try enabling the following options in the Bridge preferences and then restart the application before trying again:
Click Edit--Preferences...
Under the General section, check the "Double-Click Edits Camera Raw Settings in Bridge" option.
Under the Thumbnails section, check the "Prefer Adobe Camera Raw for JPEG and TIFF Files" option.
- Try resetting the Bridge preferences and cache to see if that resolves the issue. To do this, hold down CTRL when you launch Bridge, check all three options in the Reset Settings dialog, then click OK.
- Try Steps 3, 4, and 11 in the following document:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=317912
- Create a new user account on the computer, log out of your current one, log into the new one, and then see if the Camera Raw items in Bridge function correctly there. If you are in an office environment, create a local account that does not log onto the network domain. (You may have to contact your IT department to have rights to create local accounts.)
If you current user account in Windows is a "standard" or "limited" then compare to how it works in an administrator account. If it does not function in an existing admin account, create a new admin account and try it.
I hope this was of some assistance.