No charge, no lights, no luck with suggested solutions

My playbook battery drained (yellow blinking lights) and I tried all of the suggestions listed here, multiple times with no success.  Now my playbook will not power on and show any lights.  Is my playbook dead.  Do I have any other options? It is about 8 months old.

melissajo wrote:
any other suggestions>? Can I call RIM for help or is it too late?
Melissa
Yes, you should.
Find your PlayBook support number at www.blackberry.com/playbook
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • My macbook pro 15, 2008 model says it's charging, amber light on magsafe, yet battery icon remains at 9%

    Help needed!
    My macbook pro 15, early 2008 model, runs on mountain lion, has developed a problem with charging. When I plug in the magsafe charger , it lights up amber  (to suggest it's charging) and the battery charging icon at the top right of the screen is visible.  Furthermore when I check the system power settings it says the battery is charging.
    However! the  percentage of charge doesn't seem to be increase!  I had it charging for over 2 hours last night and the charge remained at 9% which is where it was when I started....
    Can anyone help?
    thanks

    Yes, I boot up from the OS 10.6.3 installation disc and use Disc Utility to repair Disk and Permissions. I must tell you though, I've done the disc repair and permission repair quite a few times and it has never helped. Right now I've forgotten the OS disc in Luxemburg so I can only get it when I'm back in 3 weeks.
    I ran Disc Utility today though and repaired permissions. The only one that wasn't fixed was an SUID-file.
    I also checked the disc and it has some problems but I can't fix them until I get my OS disc or if I ask them to do it at the Genius Bar.
    Yes, I have a Time Machine backup on an external usb HDD, last time I backed up was yesterday.

  • I have win 7 64 bit professional and itunes will not load at all just hangs. I have removed the software and tried to reinstall with no luck anny suggestions

    I can't get the 64 bit version os itunes to load on my system.Runing win 7 64 bit pro version. have tried to uninstall it and reinstall same issue. all current win updates are installed still no luck.
    any suggestions?

    Sorry about the delay, pack. Brooding over what to try next.
    I'd like to doublecheck the malware possibilities with another malware scanner.
    Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
    http://www.malwarebytes.org/mbam.php
    Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

  • I am using iPhoto '09 Version 8.1.2 but can not use iCloud with it. I've looked for updates in iPhoto and iLife'11 but no luck. Suggestions very welcome.

    I am using iPhoto '09 Version 8.1.2 but can not use iCloud with it. I've looked for updates in iPhoto and iLife'11 but no luck. Suggestions very welcome.

    No you won't necessarily lose your photos when upgrading but it's very very unwise not to back up first. Backing up is like using a seat belt in a car. You can drive without one for years and have no issues, but if you do have a problem the outcome will be a lot worse. So, too, with back ups. And upgrading is one of those times when the risks of a problem are higher.
    Most Simple Back Up:
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
    Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store

  • I just upgraded to relaese to release 11.  My PC runs Windows 7.  itunes will not start.  I have run Norton to fix the registry errors and have rerated my PC twice.  No luck.  Can anyone provided a suggested solution?

    I just upgraded to relaese to release 11.  My PC runs Windows 7.  itunes will not start.  I have run Norton to fix the registry errors and have rerated my PC twice.  No luck.  Can anyone provided a suggested solution?

    This solved everything, after uninstalling IObit Advanced SystemCare iTunes would open with Bonjour enabled however iTunes wouldn't pick up the iPhone device. I did some more digging and a few of their other applications had been installed including Game Booster. Uninstalling that put everything back to normal.
    I have been given a new device by Apple who were really helpful and the guys have neever seen the docking connector disabling before. Coinsidence?
    Anyway in case this helps other people these were the symptoms (might help with searches):
    - Windows 7 Ultimate 64bit
    - iTunes 10 wouldn't open originally, just egg timer then nothing yet processes all started
    - Docking connector died on the device, wouldn't even trigger a standard USB connection or light up the device
    - Uninstalling iTunes etc didn't change anything
    - Disabling Bonjour worked but iTunes extremely unstable, seems frozen when syncing and the sync itself, especially with app transfer, was extremely slow and the other buttons were unresponsive after clicking for two minutes before screen would change
    Have sent feedback to IObit about this to see if there isn't something that can be done.
    Fantastic assistance and an incredible spot from b noir. If you come to the UK you need to drop me an email as I owe you a night out on the town!
    -

  • Hi! I'm just having a little trouble when it comes to battery charging of my iPhone 5 with its new iOS 7! It doesn't indicates that the battery is fully charge unlike the old version of iOS! They said it should be pulsating but it's not

    Hi! I'm just having a little trouble when it comes to battery charging of my iPhone 5 with its new iOS 7! It doesn't indicates that the battery is fully charge unlike the old version of iOS! I already read some reviews and discussion about this. They said that the lightning bolt should pulsate when charging but it's not!

    Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
    A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
    I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
    What is using data, unsolicited, every 6 hours?
    Why does it change?
    Why does it only happen on the iPhone 5 series and not the 4?
    Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
    I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

  • My iPod touch 4th gen won't turn on.  It's fully charged, but it is stuck with a spinning wheel.

    Occasionally it lights up (slowly, with a flash of bright light) to the apple screen, and then reverts to the wheel. I've tried pressing the home and power buttons for 20 seconds, which won't work.  It does connect to iTunes, and I'm trying to restore it at the moment, but it keeps saying "network connection timed out". (The operating system is iOS 5.1.1 because I haven't had the space on my iPod to update the software). Thanks for any help you can give!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • IPhone 4s - Charges in Dock but not with Charger...help!?

    Hi, I just got an iPhone 4s around a month ago and its behaving quite strangely when it comes to charging.
    Initially charging worked fine when I used the wall charger that came with the phone, but about a week later it began to stop charging (it would show as charging, then quickly stop and switch in between) - I tried another USB cable that I had from an iPod and this made no difference.
    Following this, I've been charging the phone from my PC (which was working fine) however, this suddenly stopped working as well a few days ago. I alternated between my old USB cable and the new one when it was charging ok - but both have stopped working now.
    When connected the phone up to my Laptop, it makes the noise like it has been connected, however, iTunes isn't opening and the Laptop doesn't recognise that the phone is connected - all the while, still no charging.
    All the while, I've been charging (and am currently charging) the phone using a dock for my iPod - it charges without any issues.
    I've tried the hard reset (assuming holding the home button and on/off button is the way to go) but this makes no difference - unfortunately, both USB cables are also no longer charging my iPod when connected - however they working without issue before.
    Is it possible that something has potentially caused something like a short in the cables? One is brand new, so I wouldn't expect that to be the issue, but could the charger have done anything?
    Any suggestions of what I could do to get this up and running would be greatly appreciated, as ideally, I don't want to be dragging a speaker/dock with me everywhere I go!

    Just to add to this, I've just tried my old usb cable with my iPod in my Laptop and that works fine now and charges the iPod.
    New cable does likewise....

  • TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

    My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

    Have you seen and worked through the suggestions in this Apple support document?
    iOS: Device not recognized in iTunes for Windows
    If you have any questions about any of the steps, feel free to ask!
    B-rock

  • Battery Charging Indicator Light Is Out

    I own a tangerine iBook, OS X 10.4 operating system.
    For a year or so charging the battery while the power cord in has been a "fussy" project -- sometimes it wouldn't charge until I moved the "plug-in-to-the-computer" end of the cord out ever so slightly. I bought a new power cord, but that didn't change things.
    I don't have internet at hom, so most days I take my laptop and power cord to the public library and use the library's WiFi to look for work. Yesterday I came home, plugged in the power cord, and no battery charging light. I "jiggled" the cord, got out the old power cord and tried that one, then I tried a different electrical outlet. No battery charging indicator light, and the battery is discharging while I use it with the power cord.
    I'm assuming this is an electrical problem that I can't fix, but can anyone fix it? When the battery runs out, will the iBook keep running when plugged into an electircal outlet, or is the electricity not getting to where it need to be?
    I've had problems with the battery not charging before, and once I was advised to reset something, but I've alway had the indicator light on, so now I don't know if power is getting to my computer.
    I went to About This Computer, clicked on Power and saw this:
    AC Charger Information:
      AC Charger (Watts):    0
      Connected:    No
      Charging:    No
    which looks like it doesn't think I'm connected to any power source.

    Yes, if resetting the PMU doesn't work, it does sound like the DC-in board has failed.
    It is not an easy repair (especially for someone who describes herself as "NonTech."
    http://www.ifixit.com/Guide/Installing-iBook-G3-Clamshell-DC-In-Board/114/1
    Not exactly cheap, either:
    http://www.ifixit.com/iBook-Parts/iBook-Clamshell-DC-In-Board/IF149-023?utm_medi um=frame_module_bottom&utm_term=ibook_g3_clamshell&utm_source=ifixit_guide&utm_c ontent=related_products

  • Anybody had luck with there wifi greyed out after update to IOS 7

    I've been trying all sorts to get my wifi working on my iphone 4s, been searching the internet to solutions, turning airplane mode on and reseting network settings - didn't work, reseting all settings - didn't work. Some have said that if you erase all content and data, basically a factory reset turning it back into what it was when you got it out the box works, but it doesn't, for starters it still doesn't go back to IOS 6 (what it would of been out the box), its still IOS 7, when you go into setting/general/about section and look at the wifi there is no wifi address. Has anybody had any luck with solving it, tried going through apple but they say because its out of warrenty i've got to pay for a repair, seen as its happened ever since putting IOS 7 on my phone, i see that as apple broke my phone, so they should fix it for free.

    This is almost always a hardware problem that requires repair or replacement of the phone. Downgrading to iOS 6 wouldn't help, even if you could.  There's a small chance that it can be fixed by following the suggestions  in this support article:
    iOS: Wi-Fi settings grayed out or dim
    FYI, do not try the "freezer" or "hairdryer" methods you may see posted.  At best they are temporary fixes and are very likely to cause additional damage to the phone...

  • No luck with LOM

    I am having no luck with lights out management. I'm running on the new Xserve line. I configured LOM in the Server Monitor tool. I gave the LOM a static IP based on the ethernet ID it gave. I then opened up server monitor on my Mac Pro and plugged in the IP, user and pass and am just getting waiting for results. The Xserve is plugged in on ethernet port 1 so I set up LOM on port 1. Any ideas?

    Hi
    Have you looked at these yet?
    http://www.apple.com/support/downloads/xservelightsoutmanagementfirmwareupdate11 .html
    http://docs.info.apple.com/article.html?artnum=304896
    Hope this helps, Tony

  • Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box but no joy, i have tried resetting the iPad but still no joy, have tried different plug sockets, different plugs/cables, help

    Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...

    Grumpy Gator,
    Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
    And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
    If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
    Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
    Hope this helps.

  • Any luck with a 3.1.3 fix? Aside from the one(s) that have yet to work

    Any luck with 3.1.3 anyone? I am captive to a wi-fi connection and its getting really annoying not being able to use the 3g service when I leave my house. The solution(s) provided so far have done nothing to fix the problem. This is in regards to apps crashing and no internet service while on the iphone 3g network.

    I have tried all the fixes suggested multiple times then went to apple store and the guy told me I should buy a new phone? Just hoping the issue isn't dead as it still seems to be a problem for some, lots of threads about it still being reported as an issue.

  • Screen Light. (Gone with the wind)

    how to I get my screen light to come back on. the ipod works and i have memorized all the touch applications but the screen light does not work. suggestions anybody?

    When you Reset the iPod (restart it), do you see the Apple logo?   This is the Reset procedure, if you've never done it.
    How to reset iPod
    If the screen is dark during the Reset, it may be a hardware problem.  If the backlight is ON during the restart, but then goes off, there is actually a setting that keeps the backlight OFF (at least on my older iPod nano).  If the screen is still working with no backlight, you should still be able to read it under a bright light.  Go to the iPod's Settings screen, and set the Backlight so that it is not OFF.
    You may also want to try doing a Restore, if the above is not helpful.
    Restoring iPod to factory settings

Maybe you are looking for

  • IProblems=Can't read from/write to and Flipping through songs

    Yeah I'm getting the error "Can't read from or write to.", and the iPod itself will turn on, but when I put it on a playlist or album, it starts flipping through all the songs before it even gets a chance to play part of the songs. What gives?

  • How can I change the color of a link?

    My links are black and when I change the color of a link to blue from the properties and save, I see that it's still black but when I move the mouse cursor over the link, it's blue. What should I do to change it to blue even when the mouse cursor is

  • Do you have any fonts with the Latin Extended Additional character set?

    I would like to know what fonts in the Adobe catalog support the Latin Extended Additional character set and/or display all of the following diacritics & characters: Macrons: ā  ī ū Dot below: ṭ ḍ ṇ ḷ ṃ Dot above: ṅ Tilde: ñ Thanks, MZ

  • Quicktime 10.4 does not open at all in yosemite

    After clicking on Quicktime 10.4 icon in applications folder, it does never open. Icon appears not on the dock at all. Please any idea on how can I solve this? how can I resintall it? thx

  • Authorization issue with 1080p videos

    I deleted the movies Toy Story 1, 2, and 3, and upgraded them to 1080p.  Now when I try to play them on my ATV3, I get a message saying that authorization is required.  Other movies purchased with the same account work OK.  I tried deauthorizing iTun