No Direct support for BlackBerry PlayBook tablet - why not I just bought it?

I've just bought a playbook. It says it comes with complimentary technical support for 90 days form the date of purchase. I have attempted to register the device using the S/N number as required and I get the following:
Unfortunately, your BlackBerry® PlayBook™ tablet does not qualify for Complimentary Support. You can, however, get assistance using incident based support from Research In Motion.
Why? grrrrrrrrrrrr

It should be. The complimentary support is just for help setting it up.
If you visit http://blackberry.com/support and follow the link for PlayBook you should get a phone number you can call, and RIM support will be able to help you.
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