No Faces Integration after upgrading to Mountain Lion

After upgrading to Mountain Lion, I still don't get Faces integration in my photo picker whenever I choose a profile or contact picture. Does anyone know how I can enable this feature?
On the OS X Mountain Lion 200+ New Features page, it states:
Faces integration in photo picker
The photo picker now includes Faces, which displays all the pictures of you contained in your iPhoto library. So it’s easy to choose a photo for your account picture, Contacts card, or Messages account.

I just spent 2 hours on the phone with Apple's customer support.
It turns out, this seems to be an issue affecting part of the users. It will work for some, but not for others. After trouble shooting (we tried deleting the cache, reinstalling iPhoto, etc.), the senior advisor said he is unsure what is causing Faces integration to not appear and he is sending it to the engineers.
On the computers where Faces integration was working (this senior advisor said he tested all the computers that were around him), it only works with Contacts with the same name, as Redarm mentioned above.
If and when he follows up with me, I'll post his findings here.
Please note that this discussion is not about Facebook integration, it is about Faces (i.e. Faces in iPhoto) integration in the photo picker for Contacts and other apps. This is a feature that is already pushed out with Mountain Lion, but due to some unknown reason is not functional with all users.

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