No high quality previews in Bridge under Version Cue

I posted this in the 'Bridge' forum but didn't get any responses... thinking maybe someone here might be able to help?
I've started to work with Version Cue, which seems like a useful idea.
However, within Bridge, when I preview a PSD file it shows a pixelated, low-res version. I have set the preferences to display "high quality previews" and purged the cache, restarted, etc. The previews for non-Version Cue files are fine.
For Illustrator files under Version Cue, the previews stay small - i.e. the same size as the thumbnails.
I really need to be able to view HQ previews in order to continue using Version Cue - anyone know how to make that happen?

I was quite calm.
I've previously posted messages here and always had them answered within an hour or so, so that's why I wasn't sure if I'd posted in the correct forum. It's not that I expect "you" to answer me more quickly. Obviously this question falls between several different products, so I thought maybe I should have found a 'Version Cue' forum or something.
Sorry, I should have provided version details:
Bridge version 2.1.1.9
Version Cue version 3.1.0
Running on OSX 10.5.4
It seems to me that one of the main uses of Bridge is to be able to use high quality previews to look through alternate designs. So if this doesn't work with Version Cue, which is all about controlling different versions of designs, that seems unfortunate.

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