No Internet after holiday

Just returned from holiday. Router was disconnected all the time. No no internet now. All help & support solutions for nothing.

You will need to report it to Sky so they can run some test on your line which should help them pinpoint where the problem is. If the fault is outside of your property Sky will report it to BT Openreach to come out and fix.

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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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