No landline for a month

Reported my landline faulty on 21st May - been a month now without service. Line went faulty the week before and temporary service was provided.
Seems the underground cable from my house to the box in the pavement needs replacing - something like 30m of duct and cable required.
The date for the work keeps getting put back - the contractors were supposed to have done the duct work yesterday (Thursday 20th June) with the cabling completed today (Friday 21st June).
Guess what - no contractors on 20th or 21st and still no landline fix.
Ian
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

Free worldwide calls to mobiles and landlines for a month

Hi,I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute. I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday. Thanks in advance

Hello, I moved to Amsterdam recently and the "pay as you go" plan is now not practical.I attempted to sign up for Unlimited World calls to landline and mobiles but when I selected Free trial button, I received a message that the offer expired or is not available to my skype login. I only have one Skype login.I just signed up for Premium service thinking maybe I need to do this first, then I can upgrade to Unlimited World but that didn't work either.How can I sign up for Unlimited World? I don't care about the free trial, I want to sign for a monthly subscription that best meets my current international mobile and landline calling needs. Thanks for you helpNancy

Is Caller Display free or not free for 12 months?

When BT announced there would be a charge of £1.75 pm for Caller Display, they also stated this service would be free for 12 months if the subscriber renewed their contract for one year. i rang BT and agreed to take up the offer.
I have looked at the past 2 bills and they have the following line entries. Here's the latest bill, word for word:
1. BT Privacy at Home - Caller Display   28 Apr - 27 May 14
This is the cost of your BT Privacy at Home - Caller Display up to 27 May 2014 at £1.75 a month   £1.75
2. BT Privacy with Caller Display free for 12 months 28 Apr - 27 May 14   £0.00
I queried the £1.75 charge shown on line 1. via BT online webchat and here's BT's response, again word for word:
"BT Privacy With Caller Display is free but for BT Privacy at Home you will be charged £1.75"
You will notice that in their reply they have omitted 'Caller Display' after 'at Home' although the bill clearly shows this at line 1. above.
Can somebody please tell me should I be paying £1.75 a month? If this is so then will line 2. revert to a further £1.75 after the 12 month's expiry which will mean £3.50 a month in total'.
I just thought as a simpleton that I was getting Caller Display entirely free for 12 months by signing a new contract. Maybe life is not that simple?

john46: You state "to put it very simply the 1.75 is charged on one line and credited back on the next line".
Well it isn't. Had there had been such a credit on the bill I would not have raised a bill query with BT or this forum.
Below is my total bill where you can see I have no credit shown. It all adds up to £34.50 including the £1.75 Caller Display fee.
I cannot get a reply out of BT or even an acknowledgement to my email querying the charge. What do you suggest I do? Send a specific mail giving them 7 days' notice that I will cancel the Direct Debit and send a cheque less the missing credits, if I don't receive a satisfactory answer?
Your reply and those of the 2 other respondents now confirm that there should be a credit line of £1.75.
Whatever happens you have proven BT owes me £1.75 for each month this has occurred. May I therefore use your name and your answer in a further email to BT? It will be interesting to see if that prompts a response.
Line Rental
28 Apr - 27 May 14 £0.00
Barring withheld calls
28 Apr - 27 May 14 This is the cost of your Barring withheld calls charged in advance (£4.75 a month) £4.75
BT Privacy at Home - Caller Display 28 Apr - 27 May 14 This is the cost of your BT Privacy at Home - Caller Display up to 27 May 2014 at £1.75 a month £1.75
BT Privacy with Caller Display free for 12 months 28 Apr - 27 May 14 £0.00
You're making great savings by paying your line rental upfront for the next 12 months. More information
Package
Broadband and Calls 28 Apr - 27 May 14 This is the cost of your Package at £18.00 a month, charged in advance from
28 Apr 2014 to 27 May 2014. This gives you:
Calling Plan Unlimited Weekend Calls
Broadband BT Infinity 1
£18.00
Unlimited Anytime Calls Add-on 28 Apr - 27 May 14 This is the cost of your Unlimited Anytime Calls Add-on charged in advance (£7.00 a month)
Includes anytime calls to UK landlines and discounts to UK mobiles £7.00
BT Sports
BT Sport HD Pack 28 Apr - 27 May 14 3.00 a month, charged in
advance from 28 Apr 2014 to 27 May 2014 £3.00
Total line rental and other basic charges £34.50

Studying abroad in London for 4 months - international plan

I'm going to be studying abroad in the UK for 4 months starting in January. I want to be able to use my iPhone while I'm abroad, in the most cost-efficient way possible. I've looked at the AT&T World Traveler Plan that is $5.99 per month, and 99 cents per minute. 99 cents per minute seems ridiculous! Is that plan in addition to the basic U.S. iPhone plan that I have now or does it take the place of my current plan?
I've read stories here on the discussions about people getting a $1,000+ wireless bill for their overseas usage, and I want to avoid that.
What about the option to unlock the iPhone from AT&T and use a SIM card from a wireless carrier in the UK? I've been told that wireless companies are required by law to do this if the customer asks... but the AT&T customer service rep. I asked today said this is not possible because of the exclusive agreement between AT&T and Apple. What's the deal with this?
Any help would be appreciated. Thanks.

If you do get a UK SIM (on your unlocked iPhone or on a cheap UK mobile), it will not be cheap to use to ring the US, whether you use Vodaphone or Tesco - sign up to 18185.co.uk and use their numbers to make cheap US calls - currently .5p/min on landlines and 1p/min on mobiles. See
http://www.18185.co.uk/mobilerates.php
for details.

I have paid my subscribtion for 1 month but I can ...

I have paid my subscribtion for 1 month but I can not call !!
They write for me that I do not have enough ctidit to call !!
I have checked my bank acount & they have already taken the amount .

Hello,
You don't provide us with any details.
The message indicates that you are attempting to call outside your Plan coverage.
To advise you we need to know:
1. Which Subscription you have purchased.
2. To which country you are calling.
3. Are you calling a landline or a cellphone?
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Free world calling for 1 Month - mobiles ?

I got the free calling plan for 1 month and tried to call a mobile overseas. It did not work but wanted me to buy some extra skype credit...if it said "free calling to mobiles and landlines" how come i cannot call ? (It is to an I-phone - don't know if it matters..anyone have an idea ?

Hi,
Unlimited World covers mobiles, but not in all countries.
You can check which countries are included from subscription page or from your account page under subscription settings: https://secure.skype.com/account/call-phones/packages
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Free worldwide calls to mobiles and landlines for ...

Hi,
I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.
So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute.
I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday.
Thanks in advance
Solved!
Go to Solution.

nfmoreno wrote:
How can I sign up for Unlimited World?
https://secure.skype.com/account/buy/package?product-type=package-global-region-landline-world-v5-un...
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

If you change the apple id on one device, is the id locked to that device for three months?

I bought two ipod touches for my children last week (all kids under 10 if it makes a difference). Child #3 already has one. When I bought them, I was told that I can download movies on each for an upcoming long distance trip. If child 1 wants to watch something downloaded on child 2's ipod, they can sign in under child 2's account and watch it on their own ipod BUT it won't be saved to that device.
However, I went in today to get them set up. I asked about this, and music and other things. I was told that if you sign in on one device under a different apple id, that device is locked to that apple id for three months. Its apparently an effort to stop pirating. I was told its the same for music. If I buy a song on my account that my 5 year old wants, I have to buy it twice because if my son signs onto his ipod under my apple id, the ipod is then under my account for the next 3 months, along with all my games, music etc. and his apps are no longer accessible to him.
Is this acccurate? Honestly, I"m afraid to try. I don't want my kids to be stuck with my apple id, which has no apps or antyhing attached to it other than some music.
BTW I had to set up their own itunes account despite that they're too young to have one because we're maxed at 5 devices (2 iphones, ipad and our own ipods). We couldn't add any others so I created a itunes account for my two youngest to share and a separate account for my 10 year old so that he could have his own facetime.
Can anyone help? Can I sign onto my kids ipod with my id without having them locked out of their apps? Can the two of them share a movie?

Not exactly but it is locked for the purpose of redownning past purchases. See:
iTunes Store: Associating a device or computer to your Apple ID

Have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

Hello mlazaretti. Vacation time is awesome. (Especially a road trip!) Since you will be going out for two weeks, you never know if having extra data may come in handy. I highly recommend switching to the next tier up so this way you have more data. This way it is only $10.00 more versus $15.00, and you dont have to worry about overages. Then change back at the start of the next billing cycle.
If you need help making this change let us know! Have a safe trip!
NicandroN_VZW
Follow us on twitter @VZWSupport

New FSV for Mid month Dep Key

Hi guys,
I am trying to define new fiscal year version with 24 periods which is required for mid month convention cuz we are using a FSV which starts Dec-Nov and is year dependent.I need little help on how to divided these periods into 24, cuz each time i am getting some errors ,like there are gaps in FSV.The details of our accounting periods are as uder.
FOR 2009 FSV (DEC-NOV)
MONTH          DAY              PERIOD         SHIFT
1     31     2     0
2     28     3     0
3     28     4     0
5     2     5     0
5     30     6     0
6     27     7     0
8     1     8     0
8     29     9     0
9     26     10     0
10     31     11     0
11     30     12     0
12     26     1     1 (1 SHOWS 1,2 PERIOD IN 2010)
12     31     2     +1
FOR 2010
MONTH          DAY              PERIOD         SHIFT
1     30     2     0
2     27     3     0
3     27     4     0
4     29     5     0
5     29     6     0
6     26     7     0
7     31     8     0
8     28     9     0
9     25     10     0
10     30     11     0
11     30     12     0
12     25     1     1(1 SHOWS YEAR 2011)
12     31     2     +1
So how do I divide these into 24 periods for mid month calculation.if ANyone could help especially PAULkr or Nathen, I be grateful.
Thanks
Shaun

If your fiscal year starting in Dec, I think you can do the following settings for your 24 period fiscal year
Month Day   Period
1           15       3
1            31      4
2            15       5
2            28        6
Continue like this until
11         15         23
11         30         24
12         15         1          +1
12         31         2          +1
Paul

Quota Restriction for Mid- Month Joineees

For employees who have joinedon or after 15th of a month , quotas should not be generated only for that month. The Quota is getting generated through Time Evaluation.
How to configure the same?
Current scenarion: 2.5 days per month.
Requirement is that for example an employee joining on 15th of a month should not get leave credit for that onth & from nect onth onwards he will get regularly..
Regards,
Megha

Hi Vasehgal,
Thanks for your inputs. The client does not use date type like date of joining or trchnical date of entry...
So is there any other alternative..
I am trying using userexits....
Regards,
Megha

Which depreciation key is eligible for mid-month convention in SAP?

Dear Experts,
I am looking for the depreciation key for mid-month convention for USA in SAP standard system.
Do you know what key is for this convention?
Thanks.
BR,
Chris Kim

Dear sapfincon,
Thank you for your comment.
When I looked at those depreciation keys, LINA/LINK/LINR, those period control are 007 or 008.
In case of acquisition for those period controls, "007" has "04" (First year convention at half year start date) and "008" "01" (Pro rata at period start date).
I don't think these "04" and "01" stand for mid-month convention.
I assume the period control "02" (Pro rata upto mid-period at period start date) is for mid-month convention.
What do you think about this?
Thanks again.
BR,
Chris Kim

Info type and subtype to stop income tax deduction for a month

can i know how to stop income tax deduction for a month for a specific employee. I understand that this s possible

Hi
You can use additional wage type (infotype 0015)
and subtype voluntary tax std is MVT1 as per SAP
if you maintain 0.01 value here and indicating the month
SAP calculated income tax is supressed and this is how u can stip income tax deduction for a month
with regards
partha
keep sharing and learning

P2415Q - No display over DVI, HDMI. No menu. Worked perfectly for one month over display port

Reason Line: Dell P2415Q. After one month working perfectly over display port, no display on screen over Display Port or HDMI, no response to menu buttons, backlight and power LED on but no image on screen.
Problem Description
The monitor worked out of the box for one month using the display port to mini display port cable provided with the monitor, which was plugged into my XFX 7970 and 7950 graphics cards. It supported 4K at 60Hz and was exceptional for photos, videos and games. On Wednesday the monitor stopped working, no image or menu is displayed on the monitor. I plugged in my old monitor to help diagnose via DVI from the same graphics card. When I press the power button on the Dell P2415Q monitor, the power LED lights up and the computer detects the monitor (as shown in the windows screen resolution menu). It sets it as a secondary display but the monitor remains black, I can see the power LED and backlight is on. No power saving mode popup appears on the monitor, when I press the menu buttons there is no response from the screen, it remains black. I repeated with a HDMI cable the same issue occurs with no response or image. I repeated and disabled crossfire (which allows the graphics cards to function independently) and tried the second graphics card with no response. I tested the HDMI cable I used on my old LG monitor, it works well. I have tried connecting a laptop over HDMI to the monitor too, with no response from the monitor. I have exhausted all the tests I can think of, I presume I will have to return the monitor for repair or replacement under warranty. A question to the dell rep and community - is there anything else I can try / do to get it working?
Monitor / Computer Details
Monitor service tag: <removed>
Computer: Non-Dell, self build about 2 years ago. Ivy Bridge i5, Gigabyte Sniper Motherboard, 16GB RAM, XFX 7970 GPU and XFGX 7950 GPU in crossfire, 256GB SSD, 860W Corsair AX power supply (860W on 12V rails). Windows 7, 64-bit. (Secondary Monitor LG D2342).
Operating System: Windows 7, 64 Bit.
Video Card: XFX 7970 and XFX 7950 in Crossfire (tested separately, monitor produces fault with both).
Video Card Driver: 14.12 AMD Catalyst Driver (rolled back to older driver, monitor still produces fault).
Video Card Output Ports: Tested with miniDP and HDMI on both cards, with crossfire enabled and disabled. Monitor still produces fault.
Video Card Cable: miniDP to DP cable provided with monitor. HDMI cable, tested with alternate monitor to confirm it functions correctly.
Monitor Menu Button: Non responsive, when power is turned on the computer successfully detects the Dell P2415Q monitor, the backlight turns on but no image appear on the screen. Pressing the menu buttons yields no result - menu does not appear on the screen. Power LED is on.
Monitor Purchase: Purchased from Overclockers.co.uk March 2015.

* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test. If still no go, your only option is to get it exchanged per the purchased warranty
* But first the service tag must be transferred into your name using this form

No landline for a month

Similar Messages

Maybe you are looking for