No link after exporting Crystal report as pdf file

Hello,
          If my Crystal Report contain link to the .avi file saved on the local hard disk and if I export the Report as .pdf file, pdf file does not contain that link. Why?
The overall scenario is like-
My application fires a query on SQL Server database and result of that query is stored in a Dataset. This dataset is set as a datasource to the Crystal report.  Now some, records (returned by the query) have .avi files(i.e. Event Videos which are stored on the local hard disk) associated with them. I have stored these .avi files in a specific path on local Hard disk say "C:/EventVideos/*.avi" .   I used a special format in these avi files name. (like - "EventVideo_1.avi" (This is for 1st event), "EventVideo_5.avi" (This is for 5th event)etc. to identify which avi is for which event. All events do not have avi files associated with them)
      Now, I take one object in crystal report. Using it's Format editor created a formula for hyperlink as -
      "file:///c:/EventVideos/EventVideo_" + {DataTable1.EventID} + ".avi" .
EventID is the field of dataset which has ID's (like 0, 1, 2,  3, 4 etc) of all resulted events. It is of a String data type.
     Now when I export, my report as .xls, .rtf, .doc, I can open the avi files. When I bring cursor on this object, cursor get change to Hand and after click on it avi file start to play.
     But if I export it as .pdf, it does not contain the link for avi files. When I bring cursor on this object, it does not change to Hand, and after click on it nothing happens. No video play.
I stick to this problem.
Appreciate your help.
Thanks in advance.

Taken from CR Help File:
"PDF format is a page-based format. The exported documents are intended for printing and redistribution. PDF format will export both layout and formatting in a manner that is consistent with how the report looks on the Preview tab. PDF format embeds the TrueType fonts that appear in the document. (Non-TrueType fonts are not supported.) This export format does not support Microsoft font-linking technologyu2014which is used to provide support for some extended character sets such as Chinese HKCS. Therefore, the fonts used in the report must contain all of the required glyphs. These URI types are supported for hyperlinks: "http:", "https:" and "mailto:".
Therefore your hyperlink is not working as u are using File type when cr only supports http https and mailto uri types

Similar Messages

  • No link to the local .avi files after exporting Crystal report as .pdf

    Hello all,
    The overall scenario is like-
    My application fires a query on SQL Server database and result of that query is stored in a Dataset. This dataset is set as a datasource to the Crystal report.  Now some, records (returned by the query) have .avi files(i.e. Event Videos which are stored on the local hard disk) associated with them. I have stored these .avi files in a specific path on local Hard disk say "C:/EventVideos/*.avi" .   I used a special format in these avi files name. (like - "EventVideo_1.avi" (This is for 1st event), "EventVideo_5.avi" (This is for 5th event)etc. to identify which avi is for which event. All events do not have avi files associated with them)
          Now, I take one Text Object in crystal report. Using it's Format editor created a formula for hyperlink as -
          "file:///c:/EventVideos/EventVideo_" + {DataTable1.EventID} + ".avi" .
    EventID is the field of dataset which has ID's (like 0, 1, 2,  3, 4 etc) of all resulted events. It is of a String data type.
         Now when I export, my report as .xls, .rtf, .doc, I can open the avi files. When I bring cursor on this Text Object, cursor get change to Hand and after click on it avi file start to play.
         But if I export it as .pdf, it does not contain the link for avi files. When I bring cursor on this Text Object , it does not change to Hand, and after click on it nothing happens. No video play.
    I stick to this problem. What should be done in this case?
    Appreciate your help.
    Thanks in advance.

    duplicate - please do not post multiple times

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