No longer able to access i-tunes Store?

Since updating to latest i-tunes version - I am unable to access i-tunes store.
I've checked my 'firewall' and itunes is 'enabled', on running a check in i-tunes the following was noted;
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
Any ideas?
Scobie

http://support.apple.com/kb/TS1490
try this...worked for me, resetting the proxy lan settings.
hopefully it will work

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