No Response messages & computer shutting down, plus adapter driver missing (HP Pavilion m9400t)
My desktop computer (HP Pavilion m9400t, Vista 64-bit, SP2) has slowed to a grind in recent months, and programs keep locking up, giving me a "No Response" message. This started with IE 9 tabs, then MS Outlook, and now it's every program. I often reboot to get it going again, but run into the same problem in a few minutes.
I leave the computer on overnight to run automatic back-ups, and now, the last two nights, it has shut down and won't start up by pushing the power button. The light stays on under the power cord. I followed the instructions on HP.com to get it going again, and it starts back up. How do I get the computer working smoothly again?
I just ran a registry cleanup and cut back on start-up processes. Virus definitions are up to date. I ran Malwarebytes and deleted one threat that was quarantined. I also ran hardware diagnostics, which detected a Toshiba RNDIS Adapter that is missing a driver, but I can't find the driver on the HP site. The details under Device Manager say the adapter is at Port_#0002. Hub_#0001. What is this adapter--a USB port?--and where can I find the driver?
Thanks for your help!
Hello lcafarel,
Let's do this.
1. Unhook everything from your computer but the bare minimum. This is just the keyboard and mouse
2. Unhook the internet modem if you are connected to a modem, if you are wireless, disable your wireless adapter.
3. Put the computer in a clean boot state, starting only the bare minimum services for the computer to run
a. Click start and then type msconfig.exe
b. Under General tab choose the option Selective Startup
c. Uncheck Load startup items
d. Navigate to the Services tab
e. Check Hide all Microsoft Services
f. Choose disable all
4. Reboot
5. Monitor for 24 hours.
I would assume in this amount of time you would be able to affectively reproduce the issue of the computer locking up and shutting down.
If it continues to lock up then we can start looking at the computer on an OS level.
If it doesn't continue we have to start ruling things out.
First try plugging the internet back in, does the problem persist. Then start adding other peripherals back to the computer, e.g printers.
Continue to turn items on and add items to the computer until the lock ups and freezes occur. It's the best way to effectively isolate the cause.
As for the Adapter that is missing, it's something connected to your computer. Is it possible that you have a Toshiba modem that you are connected to for the internet?
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.
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White screen with Message "You shut down your computer because of a problem"
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I have a 27" iMac mid 2011 2.7 GHz intel core i5 with OS 10.10.1. For about the last month when I shut down I get a window that says "Continue the installation Choose abort if you wish to cancel the installation ABORT YES". If I don't press anything or if I choose ABORT or Yes the message goes away and the computer shuts down. But the next time I use the computer and then shut down the message is back. I have looked to see if there are any downloads pending or if there are any updates trying to download. I am very puzzled.
Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
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or
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''locking as a duplicate - https://support.mozilla.com/en-US/questions/868733''
a message appears that says Firefox would not let the computer shut down.The battery runs down quick.Under the in upper left--> Force Quit. If no mouse function option-command-esc and use your arrow keys to navigate.
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Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep. When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?
Sorry, I was acting like it was an email. See below:
Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
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com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
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com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
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com.apple.iokit.IOGraphicsFamily 2.4.1
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com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
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com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
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com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
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com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
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com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
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com.apple.driver.AppleEFINVRAM 2.0
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com.apple.iokit.IOHIDFamily 2.0.0
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Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
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Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
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Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
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How to stop your computer shut down because of a problem message
how do I stop my computer from showing "your computer shut down because of a problem" during the boot up cycle. I have the issue fixed that was causing this i'm just trying to stop the message from coming up at boot up.
Not knowing how you fixed it, here are a couple of things you can try.
Startup – You need to Restart Your Computer -
Computer shuts down after exporting H.264 from mts file
My computer shuts down after trying to export a H.264 file from a .mts file. I did this with no problems a few days ago, twice! This time line is longer, about 6.5 minutes. I have a I 5 processor, a gtx 660 graphics card and 8 megs of ram. I exported audio as a wave file and added those to the timeline. In the events panel, I get a message: "file importer detected an inconsistency in the file structure of audience_end_short.wav. Reading and writing this files metadata (xmp) has been disabled". it said the same for another short bit of audio, .wav file. I thought maybe there was a over heating issue, but to no avail. Do I need to get an I 7 processor? Please help!
sorry about the spelling! Still going. About the driver issue. I was updating Geo Force drivers and my friend said to revert to the original install, which I did a while ago. That helped, but obviously didn't cure it. Wonder if I should do the same for windows updates. So although I'm still rendering after 2 hours, perhaps the new user acount will get me through this. So strange that I was able to render/export the exact files the other day. Like I said, this mts clip is longer by a minute. Plus, I got rid of the wav files that had a meta data issue. Thanks for helping me everyone. I'll keep you posted. But I do believe an I 7 processor will at least help in the speed department right?
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Help with ipod and computer shut downs...please.
I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time.I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time. -
Computer shuts down when I click on the list or grid display button
I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!
Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps? -
Computer shuts down when backing up
Hello,
I am using an iMac with Mountain Lion 10.8.3. My Apple Airport Extreme is about one year old (fully updated and current). I am on a DSL connection with AT&T. I am backing up to an external 1.5 TB hard drive (non-Apple brand). There is lots of room remaining on that drive (about 700GB).
All backups in the past have been smooth sailing with no problem.
What's happening now are two things (but one of them I think I fixed). At first, Time Machine would try to back up but it would never succeed because it would give a message that there is not enough space available in the drive (it was saying that it needed 10 more GB of free space). But I know that's wrong. I could not figure out how to fix that issue, so I erased the drive completely and started over. Now, I no longer get the "full" message and all appears to be going well----UNTIL......(see next paragraph).....
Now what happens is that it begins doing the backup process like normal (this would be the first/initial backup since I erased the drive and started over), however, once it gets about 100 GB or so (very rough estimate), the computer SHUTS DOWN. It turns itself OFF. No error window, no warning, no nothing----it just "POOF" turns off. To get it working again, I have to push the power button to turn it back on. There is no error message when I turn it back on.
I am copying (below) the two most recent Time Machine messages from last night from that neat widget/app that I think pondini invented. I sure hope this helps to diagnosis what is wrong, because I'm stumped.
The backup log that says "Automatic" is the first one that failed where it claimed there was not enough space to complete the backup. Once I erased the drive completely and started "fresh", that is what the second "Manual" backup is.
Friday, April 5th
Starting automatic backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Event store UUIDs don't match for volume: 2TB HD
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Deep event scan at path:/Volumes/2TB HD reason:must scan subdirs|new event db|
Finished scan
Found 433286 files (625.62 GB) needing backup
751.26 GB required (including padding), 741.14 GB available
Deleted backup /Volumes/Time Machine/Backups.backupdb/ScottPeavler’s iMac/2013-04-04-110906.inProgress/D11ECC13-2EB1-4975-A041-8EEA74F1339B containing 4 KB; 741.14 GB now available, 751.26 GB required
Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
Deleted 1 backups containing 4 KB total; 741.14 GB now available, 751.26 GB required
Backup date range was shortened: oldest backup is now Apr 5, 2013
Backup failed with error: Not enough available disk space on the target volume.
Friday, April 5th, 7:58PM
Starting manual backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Forcing deep traversal on source: "Macintosh HD" (mount: '/' fsUUID: 7267FE51-06B9-318F-80B2-EC5D94A925E2 eventDBUUID: DBDDEE41-0BFF-4DB0-AB1A-F7D152B9E065)
Forcing deep traversal on source: "2TB HD" (mount: '/Volumes/2TB HD' fsUUID: B4DDE136-9D38-302F-A81E-4645F23F6D09 eventDBUUID: B8E29F6D-A35B-4E34-B733-7C2983BD24D9)
Found 1331692 files (837.62 GB) needing backup
1.01 TB required (including padding), 1.49 TB available
Can anyone kindly help? Thanks!Do a verify of the local disk. The sudden complete failure sounds like a hard disk or memory issue.
A5 http://pondini.org/TM/Troubleshooting.html
So the hard disk is plugged into the computer directly?? If not, then I think you should do it that way. Backup to Extreme USB drive is not reliable.
YOu don't have an error message for the manual backup.. and I am uncertain what the problem is.
Do a reset of Time Machine. A4.
And try again with the hard disk plugged into the computer directly.
You can look at other suggestions on the troubleshooting page.
eg http://pondini.org/TM/C4.html
But if you are doing it with the usb drive in the Airport Extreme please read this.
http://pondini.org/TM/Airport.html -
Whole computer shutting down during encoding sequence
this is a new problem for me - It used to work perfect until 1 week ago. now everytime I am trying to encode a sequence into a MP4 the whole computer shuts down during the process - at different % of the encoding why?
And a few other shutdown message threads that may help
Read Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
-win32k.sys BSOD http://forums.adobe.com/thread/1404938?tstart=0
-and an Encore fix http://forums.adobe.com/thread/1060443 -
I have a DV6500CTO special edition. I tried to copy something to a sony memory stick with the card reader that came with the laptop. The reader is too deep for the stick so I had to use a pair of metal tweezers to pull the stick out. I think I accidentally touched some of the pins inside the reader and all of a sudden the computer shuts down and even the power indicator light next the wireless card is out with the power plugged in. I pressed the power button but the computer refused to light up again. I haven't taken the laptop apart yet since it is late today. Hopefully it is nothing serious to the motherboard... But I wonder if anyone here has similar experience with this and could provide me some useful information so that I can go the right direction while troubleshooting. Thanks a lot!
This question was solved.
View Solution.Try a hard reset (take out memory and battery and remove power and hold down power button 30 seconds then reassemble and try turning it on). I think you borked it which means a new motherboard I fear.
Message Edited by Huffer on 12-02-2009 12:48 PM -
I was working on a word document and the computer shut down suddenly.
I was working on a word document and the computer shut down suddenly. I got a grey screen with a message that your computer shut down because of a proble. It was written in various languages. It asked me to press any key to restart. I tried to restart it but the wheel just kept going on and on. So I shut it down and I tried to restart it. But I still keepgetting the wheel under the apple symbol and nothing else.
See
About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Computer shuts down when installing CS4
I upgraded my OS from Windows Vista to Windows 8.1, Prior to doing so, I ran a Windows compatability assistant and found no problems ind upgrading windows.
when I try to reinstal my CS4, the computer shuts down doing installation. It has happened 4 times, and looks to be in the same place during the installation process. There is no error messages. The computer just shuts down.
Any ideas how to solve this?uninstall any cs4 files you can, run the cleaner and then reinstall.
follow the steps listed more thoroughly here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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