No response when connecting to computer

Hi
I have a Nano which i'm trying to connect to the computer via USB.
When I connect it I get no response, the 'do not disconnect' message does not display on the screen, and the battery doesn't charge.
I've tried the 5 R's, and different USB cables.
Anyone got any advice ??
Thanks
S

It maybe a issue with the nano where you will have to send it in for repairs, but first try putting the nano in "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651 then connect it to the PC and try to find it in "My COmputer" or see if the iPod updater will now see it.
ANother option you can do is put it in a diagnostic mode, this mode usually does not help but may provide you with some clues. It test things like the click wheels responses, wheither it detects headphones plug in, and test USB connection where you can plug it in a USB port on the PC and see if the test detects a connection on the iPod. If after doing the steps above you want to go in a diagnostic mode, hold down the center and menu buttons just like your resetting it, soon as the apple logo appears let go and hit the Center and Previous/backward button, you will hear a sharp BEEP and then you will have the option to do a manual test "Hit Menu" or a auto test "Hit Previous/backward button" do the auto one. it will do a 1 to 6 step, when it says complete, hit menu to goto the next step. to get it out of diagnostic mode just reset by holding the center and menu buttons down for 6 to 10 seconds

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