No sound from internal speakers however i get sound through headphones when plugged in

i am not getting sound out of the laptop internal speakers when nothing is plugged into the headphone jacks.  if i plug headphones or external speakers the sound is verified to be on because i get sound / volume.  Any thoughts /  ideas?  Thanks

Sorry, I do not have a solution to offer. But I have exactly the same issue. HP Pavilion TX2000, now just out of Costco warranty period (naturally). Sound from built-in and external speakers worked for about 2 years and a handful of months. A couple weeks ago, when I unplugged the external speakers, the built-in speakers would work only sporadically. Eventually, the built-in speakers ceased to work at all. Now, external speakers have ceased to work, too. I can get something resembling sound from Logitech USB speakers, but if these are configured for stereo the sound crackles and pops beyond belief. Setting to mono works. For now.
I can only believe this is a hardware failure. Time-to-failure for this product is unacceptable, but what does HP care? It made it past the warranty, right?

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