No start-up manual on iMac

How do I find a manual to tell me how to get stated with my brand new iMac? I just bought a new iMac today. the sales people at the apple store were very nice, but sold me the wrong accessories so I had to go back and return them.. They said you just turn it on and it will guide you through the set up.  Now I try to start the machine, and it only gets to select the language and country, then the whole set-up stops.
The keyboard works, but not the trackpad. This is one seriously ****** customer. I have been a Mac user since the !!c, and could just take them out of the box and run them. For the price we expect better.
Although the store was open the phone line defaults to the Apple support line, which is closed, and the website will only show me glossy advertisements, not any help. There is no manual that I can find: maybe there is but is is well hidden.

Assuming that you are not using a utility, like StartupSound.prefPane (ref: http://www5e.biglobe.ne.jp/~arcana/StartupSound/index.en.html), to purposely shutoff your startup chime, try the following to get it back:
- Reset the System Management Controller (SMC): (ref: http://docs.info.apple.com/article.html?artnum=303446)
- Reset the PRAM: (ref: http://docs.info.apple.com/article.html?artnum=2238)

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  • Major start-up problems on IMac - Help, please

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  • No auto-connect on start-up or restart (iMac)

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  • When I start up my new Imac with my password, it works but after going into sleepmode, I can't go out of the sleep moed with this password

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  • HT2955 The problem with the above is this: If a chapter end is reached at the same time as the CD space is filled, iTunes goes to EOJ, ejects that CD and pretends it's done. Other than entering start:end manually you are screwed. iTUnes just ***** for bur

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  • My Imac won't go past the grey screen and apple logo! How do I fix the start up in my Imac?

    I really need help with this one!
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    I really need help with this one!
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    It does listen to certain keyboard commands to start it up (ive tried fixing it by reading other's posts.) But it will only listen to some commands,
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    I've heard about a way where you can use terminal from another computer and boot it that way, or using firewire cables.
    Please help! and take in mind I'm not really tech-savy with computers, so guides would be helpful!
    If there is any way to save the files in the computer that would be great. If it can't be done, it's fine, I just want it working again .
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              [not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) Support
              [not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) Support
              [not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) Support
              [not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) Support
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              [running] com.cleverfiles.cfbackd.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
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              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              Silverlight: Version: 4.1.10329.0 Support
              Default Browser: Version: 537 - SDK 10.9
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              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
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              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  Support
              FUSE for OS X (OSXFUSE)  Support
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
              Destinations:
                        WD500 [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: (null)
                        Size of backup disk: Excellent
                                  Backup size 465.44 GB > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   1%          WindowServer
                   1%          fontd
                   0%          Dock
                   0%          dpd
    Top Processes by Memory:
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              442 MB          Safari
              197 MB          WindowServer
              180 MB          iTunes
              164 MB          mds_stores
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              4.01 GB          Active RAM
              531 MB          Inactive RAM
              1.38 GB          Wired RAM
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  • Slow start up of my iMac

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  • Start Up Disk and iMac

    Hi Experts,
    I bought iMac in Nov '12 & it did not come with a start up disk.
    If for a question, my hard disk crashes & requires a new start up disk or requires reinstallation of the Lion OS - how do I do this?
    Thanks

    Actually, the "start up disk" is the hard drive. The iMac does not come with an installation disk. Instead, you can hold down cmd-R when you reboot to use the Recovery partition:
    http://support.apple.com/kb/HT4718
    Edited: pipped!
    Matt

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