No user certificate in C101

When i an downloading any software in my handset ITS SHOWING THAT THERE is no certificate in phone or sim? Can i get any solution?

Click on the link below for the solution.
Certificates.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Similar Messages

  • Unable to import the user certificate into the Oracle Wallet Manager

    Hi,
    I am configuring the External Authentication plugin using the password filters.
    i am using the version 10.1.0.5.0 version of Oracle Wallet manager
    inorder to do that i am enabling the SSL mode.
    to enable the SSL mode i followed the some steps in OWM and OCA admin and user console.
    when i approved a certificate as admin and importing to the Oracle Wallet Manager, i got an error that
    User Certificate Installation failed.
    Possible errors:
    - Input was not a valid certificate
    - No matching certificate request found
    - CA certificate needed for certificate chain not found.
    Please install it first
    can anyone help me how to resolve this problem.

    hi,
    thanks for your reply pramod
    I tried to import the two certificate files(rootca.crt and server.crt). but i am got the same error.
    what may be the problem.

  • CProjects approval error - Signature not possible : no user certificate ex

    When i try to approve the phase in cProjects i get an error which says
    "Signature not possible : no user certificate exist".
    Where exactly do we maintain this certificate because i am not able to change the decision for phase approval.
    I have maintain the person responsible for project role via Organizational mgmt. in PPOCE and BP transactions. I have also specified personnel number and user in the identification tab in BP tcode.
    Please reply asap,
    Pratik.

    The issue is solved.
    1. Specify Personeel number - BP transaction
    2. Specify user name - BP transaction
    Additions made :-
    Specified external reference number - BP transaction
    Also made changes in Phase type settings related to approval where couple of statuses were changed.
    Regards;
    Pratik

  • EAP-TLS User Certificate Question

    I've setup a test ACS server and have everything functioning correctly including the WLAN. However, is there anyway for EAP-TLS to use ONLY the machine certificate and not the user certificate? We are not currently setup with per-user certificates. I'm guessing not on this... My primary question then is with User Certificates, how do you handle the following scenerio:
    I have many CoW's (computer on wheels) through out the hospital that nurses use for inputting patient information. They all have a simple generic username/password (BADDD!!!!) so with this user it won't be hard to have default_user certificate install on the machines. But what if Doctor X decideds to walk up to one of these CoW's and wants to logout and log back in with his user/password on a machine he's never used before. How do we handle making sure he's able to connect if doesn't already have a cert on this computer? I'm quite mistified by this.
    Thanks
    -Raun

    If you are using the MS Supplicant, you need the following registry settings:
    "HKLM\SOFTWARE\Microsoft\EAPOL\Parameters\General\Global\AuthMode", 2, "REG_DWORD"
    "HKLM\SOFTWARE\Microsoft\EAPOL\Parameters\General\Global\SupplicantMode", 3, "REG_DWORD"
    This forces it to only use hardware certificates and sets the authentication to do the correct RFC polling.
    As for the other issue, MS CA user certs do not "roam". Yet. There is discussion of roaming credentials being in Windows 7, but not entirely what that means. Roaming certificates can be easier with a product like Venafi. There "Encryption Management" tools are certificate management suites. The do have roaming management, or at least did when we talked to them.
    Oh, and if you use two CAs (hardware and user), the separation keeps it straight too.

  • Configure WLan for user certificate authentication

    I have windows CA and NPS (radius server).
    I want wireless clients / devices using active directory user certificates (generated by AD CA) to authenticate and encrypted to wireless WLAN.
    I have setup WLAN as [WPA2][Auth(802.1X)] and pointing to Radius server (windows NPS).
    My test notebook PC has ca.cer and username certificate installed in trusted and personal stores. And configure the wireless profile as "Microsoft: smart card or other certificate".
    However when I try to connect I got failed. And wireshark on NPS showing no traffic on port 1812.
    Could someone please help a look anything wrong on WLC setting?
    Thanks.
    GPING

    Hi, Scott,
    My WLC setting: SSID-Test, WPA2 802.1x, AES, Radius server overwrite interficace "ticked", Server1 - x.x.x.x port 1812,
    Local EAP auth - Enabled and profile = "Peap"
    On my NPS, I got 2 policies (enabled only one of them for test).
    NPS-Policy 1: Auth method = Microsoft PEAP -> "wireless server certificate", User group ="test users".
    On Win7, I setup wireless profile = WPS2-Enterprise, AES, Choose auth method = "Microsoft PEAP" with ca.cer installed and ticked . When "connect", I got connected with login user credential.
    NPS-Policy 2: Auth method = "Microsoft Smart card or other certificate" -> wireless server certificate"
    On Win7, I setup wireless profile = WPS2-Enterprise, AES, Choose auth method = "Microsoft Smart card or other certificate". Choose "use a certificate on this computer". (I have one user certificate installed on Personal store). Also ticked "Validate server certificate" and ticked the ca.cer which was installed. When "connect" I failed.
    I tried some other combination, like TKIP instead of AES, but I got "
    The settings saved on this computer for the network do not match the requiremen
    ts of the network" - really frastrated.
    Could please point me where got wrong?
    THanks
    GPING

  • 802.1X EAP-TLS User Certificate Errors

    I'm trying to implement 802.1x using EAP-TLS to authenticate our wireless users/clients (Windows 7 computers).  I did a fair amount of research on how to implement this solution and everything seems to work fine when authentication mode is set to: Computer
    Authentication.  However, when authentication mode is set to "User or Computer" or just "User" it fails.  I get a "certificate is required to connect" pop up and it's unable to connect.
    No errors on the NPS side but I enabled logging on the client (netsh ras set tracing * ENABLED) and this is what I can see.  It seems as if there is a problem with the client certificate:
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    [236] 06-04 09:26:35:720:  Self Signed Certificates will not be selected.
    [236] 06-04 09:26:35:720: EAP-TLS will accept the  All-purpose cert
    [236] 06-04 09:26:35:720: EapTlsInitialize2: PEAP using All-purpose cert
    [236] 06-04 09:26:35:720: PEAP will accept the  All-purpose cert
    [236] 06-04 09:26:35:720: EapTlsInvokeIdentityUI
    [236] 06-04 09:26:35:720: GetCertInfo flags: 0x40082
    [236] 06-04 09:26:35:720: FCheckUsage: All-Purpose: 1
    [236] 06-04 09:26:35:720: DwGetEKUUsage
    [236] 06-04 09:26:35:720: Number of EKUs on the cert are 3
    [236] 06-04 09:26:35:720: FCheckSCardCertAndCanOpenSilentContext
    [236] 06-04 09:26:35:720: DwGetEKUUsage
    [236] 06-04 09:26:35:720: Number of EKUs on the cert are 3
    [236] 06-04 09:26:35:720: FCheckUsage: All-Purpose: 1
    [236] 06-04 09:26:35:720: Acquiring Context for Container Name: le-8021xUsers-84adbdd0-a706-4c71-b74a-61a1bd702839, ProvName: Microsoft Software Key Storage Provider, ProvType 0x0
    [236] 06-04 09:26:35:720: CryptAcquireContext failed. This CSP cannot be opened in silent mode.  skipping cert.Err: 0x80090014
    [236] 06-04 09:26:35:720: FCheckUsage: All-Purpose: 1
    [236] 06-04 09:26:35:720: DwGetEKUUsage
    [236] 06-04 09:26:35:720: Number of EKUs on the cert are 1
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    Also, in the event viewer I get the following:
    Wireless 802.1x authentication failed.
    Network Adapter: Dell Wireless 1510 Wireless-N WLAN Mini-Card
    Interface GUID: {64191d46-0ea6-4251-86bb-7d6de5701025}
    Local MAC Address: C4:17:FE:48:F2:79
    Network SSID: *****
    BSS Type: Infrastructure
    Peer MAC Address: 00:12:17:01:F7:2F
    Identity: NULL
    User: presentation
    Domain: ****
    Reason: Explicit Eap failure received
    Error: 0x80420014
    EAP Reason: 0x80420100
    EAP Root cause String: Network authentication failed\nThe user certificate required for the network can't be found on this computer.
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    Principal Name (UPN) is checked.  All other boxes are cleared.  I verified that certificates for both user, computer , and root CA are all correctly auto enrolled.  I also verified that the user certificate
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    Hey,
    I am precisely in the same situation now. I have  a win7 client with server2008R2(having AD, and DNS) with NPS running. I have certificate templates and auto enrollment configured. My Win7 machine is able to authenticate using its certificate but
    when I use the user certificate it doesn't work. Both  user/computer certificates are coming from the AD root CA enterprise. NPS has the right certificate. I have verified on client user/local machine , both have their respective certificates in their
    personal stores.
    I have tried all possible combination and even tried changing the key provider but no use.[6472] 12-10 13:39:04:327: Number of EKUs on the cert are 1
    [6472] 12-10 13:39:04:327: FCheckSCardCertAndCanOpenSilentContext
    [6472] 12-10 13:39:04:327: DwGetEKUUsage
    [6472] 12-10 13:39:04:327: Number of EKUs on the cert are 1
    [6472] 12-10 13:39:04:327: FCheckUsage: All-Purpose: 1
    [6472] 12-10 13:39:04:327: Acquiring Context for Container Name: le-LM-USER-4aa6cf55-b6b7-491e-ad5b-735e44eaf3c7, ProvName: Microsoft Software Key Storage Provider, ProvType 0x0
    [6472] 12-10 13:39:04:327: CryptAcquireContext failed. This CSP cannot be opened in silent mode.  skipping cert.Err: 0x80090014
    [6472] 12-10 13:39:04:327: No Certs were found in the Certificate Store.  (A cert was needed for the following purpose: UserAuth)  Aborting search for certificates.
    [6472] 12-10 13:39:04:327: EAP-TLS using All-purpose cert
    [6472] 12-10 13:39:04:327:  Self Signed Certificates will not be selected.
    [6472] 12-10 13:39:04:327: EAP-TLS will accept the  All-purpose cert
    I am stuck at it for last few days with no real cause known as yet.!
    Any help will be thoroughly appreciated!!!

  • Can't import user certificate in wallet manager EBS 12

    Hi there.
    I'm trying to configure my EBS 12 with SSL and I'm following the instructions described in metalink note number 376700.1
    Everything went well untill I tried to import the user certificate isued by verysign, when I try to do that the following error occurs: user certificate import has failed because the ca certificate does not exist.
    I created the request certificate, I sumbited to verysign, got my free trial certificate and when I try to import it, the error happens.
    Got any sugestions in how to overcome this problem?
    Regards,
    Ricardo Vilhena

    Ricardo,
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    Note: 228638.1 - How to configure SSL Communication between SSO Server and OiD in 9iAS Release 2
    https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=228638.1
    If the above does not help, then please review the following:
    Note: 300723.1 - OWM Import User Certificate Key Error
    https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=300723.1

  • Manage user certificates with UE-V?

    Is it possible to manage user certificates with UE-V?  I wish to store/manage Personal Certificates with UE-V but can't seem to find information about how to achieve this.  Are Roaming Profiles still needed to have user certificates follow users
    or can this be hacked into UE-V.  I tried to create a template which handles the HKCU and User AppData paths which store Certificates but have not been able to get this to work.
    Windows 7/Windows 8 Server 2008R2/Server2012
    Any insight would be appreciated.
    Thanks,
    Mark Ringo

    Hi Mark
    Certificates are currently not supported with UE-V 1.0 / 1.0 SP1. Just saving HKCU keys and the RSA / System Certificate files in APPDATA does not work any more since Windows Vista. You have to use a logon / logoff script which does the trick via Microsoft
    CryptoAPI (Export / Import).
    I have included exampled with Powershell below.
    Cheers
    Michael
    ExportCert.ps1
    # Scriptname: ExportCert.ps1
    # Author: Michael Rüefli
    # Purpose: Export certificates local certificate store (Machine or User) to a PKCS12 file format
    # Version: 1.0.1
    # Fixed Issues / Changes:
    # V 1.0.1 / Fixed Export where no filter has been specified. Changed the autogenerated password strenght
    function ConvertToSid([STRING]$NtAccount)
    $result = (New-Object system.security.principal.NtAccount($NTaccount)).translate([system.security.principal.securityidentifier])
    return $result.value
    #Get the Arguments
    $exportpath = $args[0]
    $certstore = $args[1]
    $issuer_filter = $args[2]
    #Check the Args
    If ($args.count -lt 2)
    Write-host "Too less arguments! Usage: ExportCert.ps1 <exportpath> <certstore> [<filter> optional>" -ForegroundColor red
    write-host "Example: Powershell.exe ExportCert.ps1 H:\Certs CurrentUser DC=LOC" -ForegroundColor blue
    exit
    #Error Handler
    Trap [Exception]{continue}
    #Check Exportpath, if not there create it
    If ((Test-Path -Path $exportpath) -ne $True)
    New-Item -Path $exportpath -ItemType Directory
    #Get certificates in store
    If ($issuer_filter)
    $HKCUCerts = (dir cert:\$certstore\My | ? { $_.Issuer -notmatch $issuer_filter})
    Else
    $HKCUCerts = (dir cert:\$certstore\My)
    #process each certificate
    Foreach ($cert in $HKCUCerts)
    $friendlyname = $cert.FriendlyName
    $type = [System.Security.Cryptography.X509Certificates.X509ContentType]::pfx
    $username = $env:USERNAME
    $sid = ConvertToSid $username
    $pass = 'Letmein$$Cert2012'
    $pass_secure = ConvertTo-SecureString -AsPlainText $pass -Force
    $bytes = $cert.export($type, $pass)
    [System.IO.File]::WriteAllBytes("$exportpath\$friendlyname.pfx", $bytes)
    ImportCert.ps1
    # Scriptname: ImportCert.ps1
    # Author: Michael Rüefli
    # Purpose: Import PKCS12 certificates from a file share into local certificate store (Machine or User)
    # Version: 1.0
    # Fixed Issues / Changes:
    # V 1.0.1 / Changed the autogenerated password strenght
    function ConvertToSid([STRING]$NtAccount)
    $result = (New-Object system.security.principal.NtAccount($NTaccount)).translate([system.security.principal.securityidentifier])
    return $result.value
    #Get the Arguments
    $importpath = $args[0]
    $certstore = $args[1]
    #Check the Args
    If ($args.count -lt 2)
    write-host "Too less arguments! Usage: ImportCert.ps1 <importpath> <certstore>" -ForegroundColor red
    write-host "Example: Powershell.exe ImportCert.ps1 H:\Certs CurrentUser" -ForegroundColor blue
    exit
    #Error Handler
    Trap [Exception]{continue}
    function Import-PfxCertificate
    param([String]$certPath,[String]$certRootStore,[String]$certStore,$pfxPass = $null,[String]$KeySet)
    #Error Handler
    Trap [Exception]{continue}
    if ($args[0] -eq "-h")
    Write-Host "usage: Import-509Certificate <Filename>,<certstore>,<cert root>,<keyset> `n `
    Valid certstores: LocalMachine,CurrentUser `n `
    Valid cert root: My,AuthRoot,TrustedPublisher `n `
    Valid Keysets: MachineKeySet,UserKeySet"
    break
    write-host "Importing Certificate: $certPath"
    $pfx = new-object System.Security.Cryptography.X509Certificates.X509Certificate2
    if ($pfxPass -eq $null) {$pfxPass = read-host "Enter the pfx password" -assecurestring}
    $pfx.import($certPath,$pfxPass,"MachineKeySet,Exportable,PersistKeySet")
    $store = new-object System.Security.Cryptography.X509Certificates.X509Store($certStore,$certRootStore)
    $store.open("MaxAllowed")
    $store.add($pfx)
    $store.close()
    $username = $env:USERNAME
    $certs = Get-ChildItem $importpath -Filter "*.pfx"
    Foreach ($item in $certs)
    $item
    $friendlypath = $item.FullName
    $friendlyname = ($item.Name).replace(".pfx","")
    $sid = ConvertToSid $username
    "$friendlyname-$username"
    $pass = 'Letmein$$Cert2012'
    $pass_secure = ConvertTo-SecureString -AsPlainText $pass -Force
    Import-PfxCertificate "$friendlypath" "$certstore" "My" $pass_secure

  • How can we use two user certificates at a time?

    Hi,
    I want to use two different user certificates for two different trading partners. Can we keep two private keys in single wallet and use those simultaneously? In our case our two trading partners are using different CA's certificate and we are forced to use two private keys.
    Please tell me that is there any way by which I can manage two private keys at a time in single wallet?
    Please help.
    Thanks & Regards,
    Anuj Dwivedi

    a. How To Extract A Private Key and Certificate From A Wallet
    Oracle does not provide any functionality within Wallet Manager, or otherwise, to do this. However this can be achieved using OpenSSL.
    - If a Linux server is available, OpenSSL is usually installed by default (/usr/bin/openssl). If not you can download it from www.openssl.org
    - To extract the key and certificate from the Wallet run:
    openssl pkcs12 -in ewallet.p12 -passin pass:<wallet_password> -out ewallet.txt -nodes
    - The resulting ewallet.txt is a file that contains the unencrypted private key, the certificate and all the root CA's in the wallet. Then the relevant information for the key, and certificate(s) can be copied to separate files to create the individual key and certificate(s)
    b. How to Convert a Certificate and Private Key to an Oracle Wallet
    SSL2OSSL (UNIX) and OSSLCONVERT (Windows) are tools that allow you to convert Private Keys and Certificates to an Oracle Wallet format. This format is required for Oracle Application Server. $ORACLE_HOME/Apache/Apache/bin/ssl2ossl
    Points to Note:
    * Even though capath, cafile, and chain are optional, at least one must be specified.
    * All the certificates that are being converted must be in base64 format.
    * If you are converting a self signed certificate, running ssl2ossl/osslconvert does not import the certificate as a Trusted Certificate. Therefore it is necessary to import the certificate as a Trusted Certificate in Wallet Manager after its converted, otherwise the Wallet will not work with Application Server.
    usage:
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    Enter wallet password:
    Verifying password - Enter wallet password:
    SUCCESS
    This will create a ewallet.p12 file in /ssl/wallet

  • User certificate installation for blackberry 8700

    Hello there,
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    Hi and Welcome to the Forums!
    Hopefully this KB will provide you with useful information.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • User Certificate distribution with own CA via Afaria

    Hi there
    We have our own enterprise certificate authority Server (Microsoft Native).
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    In the Server-Configuration (Afaria 7 SP5) at Server -> Configuration -> Certificate Authority we found the Checkbox for "Revocation".
    The Afaria Documentation describes the Checkbox like this:
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    Who are the 'users' in this sentence? The Users for whom certificates have been requested? If this checkbox is not ticked, is it not possible to revoke certificates via CRL from the server?
    Kind regards, Tobias

    Hi, Tobias.
    The "users" in this case would be the people assigned as Afaria administrators and granted proper privileges through the Afaria Administrator roles to revoke certificates for devices.  The device owners cannot revoke their own certificates. 
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  • Anyconnect 3.1 and user certificate-based authentication

    Hi experts,
    I'm trying to test a basic full tunnel VPN connection from Anyconnect 3.1 installed on a Windows 7 machine to a Cisco ASA, using only certificate authentication.
    Steps i took:
    1) I've created a Windows 2008 certificate authority for testing, and imported the root CA certificate into both the Windows 7 client and into Cisco ASA
    2) I generated a certificate signing request on the W7 client, got that signed by W2008 CA and imported the signed certificate into W7. Both user certificate and root CA are in the personal certificate store
    3) On ASA, I've also generated a certificate signing request, got that signed by W2008 CA and imported the signed certificate back in ASA
    I then used ASDM to configure ASA to support Anyconnect on its untrust interface.
    When I use Anyconnect on the W7 client to connect to ASA, I got "No valid certificates available for authentication" and "certificate validation failure" messages as seen in the below screenshot
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    The corresponding ASA configuration and debug output are shown in the attached txt file. On the ASA, I've made sure its ID certificate has CN=<public IP of ASA> since I don't have a DNS setup in place.
    Can anyone suggest what could be wrong with my setup?

    Problem has been fixed by using IP address instead of hostname in the Anyconnect Client profile, since I don't have a DNS setup in my environment.
    Once that is done I was able to connect and authenticate using user certificates.
    ASA1# sh vpn-sessiondb detail anycon
    Session Type: AnyConnect Detailed
    Username     : cisco                  Index        : 2
    Assigned IP  : 10.5.1.100             Public IP    : 10.3.1.10
    Protocol     : IKEv2 IPsecOverNatT AnyConnect-Parent
    License      : AnyConnect Premium
    Encryption   : AES256                 Hashing      : none SHA1
    Bytes Tx     : 0                      Bytes Rx     : 30758
    Pkts Tx      : 0                      Pkts Rx      : 195
    Pkts Tx Drop : 0                      Pkts Rx Drop : 0
    Group Policy : GroupPolicy_VPN-CP1    Tunnel Group : VPN-CP1
    Login Time   : 06:40:49 UTC Wed Feb 19 2014
    Duration     : 0h:07m:38s
    Inactivity   : 0h:00m:00s
    NAC Result   : Unknown
    VLAN Mapping : N/A                    VLAN         : none
    IKEv2 Tunnels: 1
    IPsecOverNatT Tunnels: 1
    AnyConnect-Parent Tunnels: 1
    AnyConnect-Parent:
      Tunnel ID    : 2.1
      Public IP    : 10.3.1.10
      Encryption   : none                   Auth Mode    : Certificate
      Idle Time Out: 30 Minutes             Idle TO Left : 22 Minutes
      Client Type  : AnyConnect
      Client Ver   : 3.1.05152
    IKEv2:
      Tunnel ID    : 2.2
      UDP Src Port : 50530                  UDP Dst Port : 4500
      Rem Auth Mode: Certificate
      Loc Auth Mode: rsaCertificate
      Encryption   : AES256                 Hashing      : SHA1
      Rekey Int (T): 86400 Seconds          Rekey Left(T): 85941 Seconds
      PRF          : SHA1                   D/H Group    : 5
      Filter Name  :
      Client OS    : Windows
    IPsecOverNatT:
      Tunnel ID    : 2.3
      Local Addr   : 0.0.0.0/0.0.0.0/0/0
      Remote Addr  : 10.5.1.100/255.255.255.255/0/0
      Encryption   : AES256                 Hashing      : SHA1
      Encapsulation: Tunnel
      Rekey Int (T): 28800 Seconds          Rekey Left(T): 28341 Seconds
      Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607970 K-Bytes
      Idle Time Out: 30 Minutes             Idle TO Left : 29 Minutes
      Bytes Tx     : 0                      Bytes Rx     : 31218
      Pkts Tx      : 0                      Pkts Rx      : 196
    NAC:
      Reval Int (T): 0 Seconds              Reval Left(T): 0 Seconds
      SQ Int (T)   : 0 Seconds              EoU Age(T)   : 459 Seconds
      Hold Left (T): 0 Seconds              Posture Token:
      Redirect URL :

  • How to put user certificate on IOS device

    Hello. Could you please tell me what programm can i use to put user certificate on IOS device to authenticate with exchange server? There was an iphone configuration utility, but it stopped working and i think it's decomissioned now by apple.

    And the answer is...
    STEP: 2

  • Problem loading/storing user certificate on 6230

    I have generated a certificate using keytool and have signed my midlet using the same certificate. I then sent the certificate via IR to my Nokia 6230. The phone recevies it but says unknown format. Any suggestions on how to send the certificate to the phone?
    The midlet loaded cant be started - the error message is "No Valid Certificate" - which i guess is correct since I havent loaded the certificate to the phone.
    On the phone, under services->settings->security settings there is a user certificates and Authority Certificates. I presume, when i eventually succeed in getting the certificate loaded on the phone it would show up under User Certificates. Is this a good assumption?
    thanks in advance,
    anish

    Hi Prateek,
    Thanks for the reply. I have got my certificate signed by CA. The problem is importing the client certificate into the Trusted CA's.
    When i try to import the client certificate into TrustedCA using the load button, after selecting the certi a pop up comes and asks for the password.
    I tried with two diff certifi and this happens only to one which has got digital signature. I have asked the customer who sends the request and they are saying there is no such kind of password.
    any help or suggestions would be appreciated
    Thanks,
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  • User certificate installation failed

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