No User

I have setup an advanced server using lynda.com's excellent video series. Everything seems to be working properly except for Mail services. Whenever I try to access email, either using WEbMail or Mail from a client system, I get an Unknown User Error.
I have enabled Mail for each user in WGM and started it in Mail in SA. The domain name and hostname are properly setup in General in Mail in SA and I have added both in Local Host Aliases. My problem seems not to be one of accessing mail but having users setup in the first place.
Any thoughts as to what might be causing the problem?
Thanks, Ford

Per my prior post, it seems as though the Mail service is missing files and/or was corrupted in some form. I'd be happy to nuke everything in Mail and start from scratch.
Is there a way to unload the service and reconfigure it? I'm really frustrated and need to get the Mail up and running.

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