No video chat on new iMac but ok on iBook
I have a new iMac and just tried to have a video chat with a PC user, but kept receiving a "failure to respond" error (apparently I failed to respond). I tried a chat with the same PC user using my iBook and had no problem. (I can only video chat with a PC user if I initiate the chat).
- Both the iBook and iMac are running Tiger
- Both are using iChat 3.1.4
- My firewall is off on the iMac
- Both are connected to the internet through my Airport
- Both are on the same desk (so it can't be a location issue)
- I can't invite the iMac to join a 3-way conference using the iBook (the video chat isn't an option). Although I've read that PC's can't be used in multiconference, so maybe that's the problem on this point.
- I can video chat between the iBook and iMac using different accounts, so I know my camera's working fine.
Any ideas on what the problem could be?
Hi allnew2me,
Welcome to the Apple Discussions.
Go to System Preferences > Quicktime > Streaming tab.
In the drop down set the speed to match your download or a max of 1.5 meg if you are faster.
12:58 AM Monday; June 19, 2006
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Problem description:
I have ordered a new iMac but my current one seems to be running really slowly. I believe it to be a memory related problem but can’t seem to identify what is causing it. Your help is greatly appreciated.
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 4:01:26 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 23 days 18:5:35
Disk Information: ℹ️
ST3320820AS_Q disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (195.05 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
HP Officejet 6000 E609n
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Western Digital External HDD 500.11 GB
My Passport (disk1s1) /Volumes/My Passport : 500.11 GB (200.60 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Popcorn 4/Popcorn.app
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CalendarAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
20 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Jawbone Updater Application (/Applications/Jawbone Updater.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
UE Smart Radio [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 124.16 GB
Destinations:
Time Machine Backups [Local]
Total size: 3.00 TB
Total number of backups: 98
Oldest backup: 2013-08-28 05:45:36 +0000
Last backup: 2014-12-30 19:39:32 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
5% com.apple.WebKit.Plugin.64
3% WindowServer
2% sysmond
0% AppleSpell
0% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
41 MB Finder
41 MB iTunes
37 MB Safari
32 MB com.apple.WebKit.Plugin.64
32 MB mds
Virtual Memory Information: ℹ️
53 MB Free RAM
501 MB Active RAM
463 MB Inactive RAM
398 MB Wired RAM
78.46 GB Page-ins
3.04 GB Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 12:41:34 PM /Library/Logs/DiagnosticReports/Inkjet4_2015-03-07-124134_[redacted].crash
Mar 5, 2015, 07:42:29 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-05-194229_[ redacted].crashThat certainly looks like a low memory issue, 2 GB ram is barely enough to run Mac OS X versions from Lion through Yosemite. The high number of Page Outs and killed processes show very high memory pressure.
Try adding memory, but be sure it is high quality, Mac certified memory such as that from OWC, http://www.macsales.com or Crucial, http://www.crucial.com -
I cannot video chat on my mac, but my roomate can on her windows pc!?!
My roomate and I are using the same wireless router, I own a mac and she owns a pc (windows) and she can video chat with her friends that have PCs (windows). but I cannot video chat with my imac with another friend who also has a mac.
When I tried to initiate the video chat , this is what I recieved. I recieved an error -8 and this long
code which I have no idea what it says. After the code I pasted what my friend recieved when HE tried to initiate the video chat with me
simple....Date/Time: 2007-10-27 03:21:50.253 -0700
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2753897339.
feelnacho7: State change from AVChatNoState to AVChatStateWaiting.
0x193c6260: State change from AVChatNoState to AVChatStateInvited.
0x193c6260: State change from AVChatStateInvited to AVChatStateConnecting.
feelnacho7: State change from AVChatStateWaiting to AVChatStateConnecting.
feelnacho7: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x193c6260: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x1466b000 - 0x146a6fff com.apple.QuickTimeFireWireDV.component 7.0.4 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x146b2000 - 0x146e1fff com.apple.QuickTimeIIDCDigitizer 7.0.4 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x146eb000 - 0x14731fff com.apple.QuickTimeUSBVDCDigitizer 2.0.0 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x14759000 - 0x1475efff com.apple.audio.AppleHDAHALPlugIn 1.3.3 (1.3.3a1) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1476d000 - 0x148c6fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x148f2000 - 0x1494bfff com.apple.driver.AppleIntelGMA950GLDriver 1.4.56 (4.5.6) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/Apple IntelGMA950GLDriver
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0x92bc6000 - 0x92bcefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x92db5000 - 0x92dc2fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x92dd3000 - 0x930c8fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931ce000 - 0x931d9fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x9324b000 - 0x93901fff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c82000 - 0x93cfdfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d36000 - 0x93df0fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e33000 - 0x93e33fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e35000 - 0x93ff6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9403c000 - 0x9407dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94085000 - 0x940bffff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940c4000 - 0x940d5fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94119000 - 0x94161fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9416b000 - 0x941a9fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x941ed000 - 0x941fefff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9420c000 - 0x9424afff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94266000 - 0x94275fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9427c000 - 0x94287fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942d3000 - 0x942edfff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942f3000 - 0x945a4fff com.apple.QuickTime 7.0.4 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94706000 - 0x9484cfff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x948d8000 - 0x948e7fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x948ee000 - 0x94917fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9491d000 - 0x9492cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94930000 - 0x94955fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94961000 - 0x9497efff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94985000 - 0x949eafff com.apple.Bluetooth 1.9 (1.9f8) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94ca9000 - 0x94d3cfff com.apple.WebKit 419.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94d96000 - 0x94e18fff com.apple.JavaScriptCore 418.5 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e51000 - 0x95130fff com.apple.WebCore 418.22 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952af000 - 0x952d2fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95a3a000 - 0x95a3bfff libCyrillicConverter.dylib /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x95a3d000 - 0x95a3efff libGreekConverter.dylib /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0x95a42000 - 0x95a58fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x95a5a000 - 0x95a7bfff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x95a88000 - 0x95a96fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x95a9b000 - 0x95a9cfff libThaiConverter.dylib /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0x95a9e000 - 0x95ab0fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x96450000 - 0x96450fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96933000 - 0x96955fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x969c6000 - 0x96a9dfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96ab8000 - 0x96ab9fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96abb000 - 0x96ac0fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96c15000 - 0x96c16fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97363000 - 0x9744cfff com.apple.viceroy.framework 278.3.10 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97b8e000 - 0x97b90fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97dbf000 - 0x9895afff com.apple.QuickTimeComponents.component 7.0.4 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99259000 - 0x99264fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9926e000 - 0x993dafff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
NOW, when my friend tried to initiate the video chat , this is what he recieved.
He recieved an error -8 and this code::
Date/Time: 2007-10-27 03:25:15.789 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2817915777.
dpolaro15: State change from AVChatNoState to AVChatStateWaiting.
0x7179780: State change from AVChatNoState to AVChatStateInvited.
0x7179780: State change from AVChatStateInvited to AVChatStateConnecting.
dpolaro15: State change from AVChatStateWaiting to AVChatStateConnecting.
dpolaro15: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x7179780: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
2.024025 @:0 type=4 (00000000/22)
[VCSIP_INVITEERROR]
[19]
2.023870 @SIP/SIP.c:2447 type=4 (900A0015/22)
[SIPConnectIPPort failed]
Video Conference Support Report:
1.524431 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK18eb5da024345ad9
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "dpolaro15" <sip:[email protected]>;tag=1575074652
Call-ID: de478300-8476-11dc-b215-e8a081f713c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 532
v=0
o=dc 0 0 IN IP4 192.168.2.2
s=dpolaro15
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1269991519
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:-1173497901
0.524093 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK18eb5da024345ad9
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "dpolaro15" <sip:[email protected]>;tag=1575074652
Call-ID: de478300-8476-11dc-b215-e8a081f713c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 532
v=0
o=dc 0 0 IN IP4 192.168.2.2
s=dpolaro15
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1269991519
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:-1173497901
0.023723 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK18eb5da024345ad9
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "dpolaro15" <sip:[email protected]>;tag=1575074652
Call-ID: de478300-8476-11dc-b215-e8a081f713c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 532
v=0
o=dc 0 0 IN IP4 192.168.2.2
s=dpolaro15
c=IN IP4 192.168.2.2
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1269991519
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:-1173497901
0.000000 @:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x172fff com.apple.iChat 3.1.8 (445) /Applications/iChat.app/Contents/MacOS/iChat
0x4bf5000 - 0x4bf6fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x4bfa000 - 0x4c04fff com.apple.IOFWDVComponents 1.7.9 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x4ca7000 - 0x4d0ffff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x4d1c000 - 0x4d4efff com.apple.QuickTimeIIDCDigitizer 7.2 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x4d58000 - 0x4d9dfff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x4dda000 - 0x4ee9fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4f18000 - 0x5008fff com.apple.ATIRadeon9700GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon9700GLDriver.bundle/Contents/MacOS/ATIRadeo n9700GLDriver
0x5016000 - 0x502ffff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x5035000 - 0x5050fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x50ee000 - 0x50fafff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x5296000 - 0x52cffff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x5a79000 - 0x5a7dfff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x419b0000 - 0x419effff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x8fe00000 - 0x8fe52fff dyld /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff com.apple.ApplicationServices.ATS 1.9.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b5bfff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b71000 - 0x90b83fff libauto.dylib /usr/lib/libauto.dylib
0x90b8a000 - 0x90e61fff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec7000 - 0x90f47fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f91000 - 0x90fd3fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91010000 - 0x91091fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91111000 - 0x9111ffff libz.1.dylib /usr/lib/libz.1.dylib
0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ec000 - 0x913f4fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91433000 - 0x9143efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91443000 - 0x914befff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fb000 - 0x914fbfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fd000 - 0x91535fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193b000 - 0x9197dfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4b000 - 0x91f30fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f38000 - 0x91f57fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc3000 - 0x92031fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203c000 - 0x920d1fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x92f3c000 - 0x92f96fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945bafff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945ca000 - 0x945ebfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94628000 - 0x9466dfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94679000 - 0x946b1fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f4000 - 0x94710fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478c000 - 0x9479bfff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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0x94816000 - 0x94b35fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c19000 - 0x94c8afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94dff000 - 0x94f2ffff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc1000 - 0x94fd0fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd8000 - 0x95005fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500c000 - 0x9501cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95020000 - 0x9504ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505f000 - 0x9507cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x953c2000 - 0x95431fff com.apple.Bluetooth 1.7.14 (1.7.14f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95795000 - 0x95823fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9587f000 - 0x95914fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95951000 - 0x95c5efff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95de7000 - 0x95e10fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
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0x976d2000 - 0x976f7fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
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0x98adb000 - 0x98adefff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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I have disabled the router's firewall, and still do not know what to do...
what I am more dissapointed with , is that we have macs and cannot video chat, and my roomate has a cheap 400$ PC and can video chat fine...
P.S... my mac and my friend s mac have ALL updates, and are up to date in the OS, and everything.
we have tried deleteing pref files, repairing permissions, etc.
Thanks in advance!Ok,
AIM on the PC has fall back ports so it will default to using ports below 1024 which will not require any specific opening of ports (most likely it will use web browsing or mail ports)
iChat does not have fall back ports so requires that you tell the router to allow (with UPnP) or open ports with Port Forwarding.
AS AIM on the PC and iChat both need to use port 5190 for logging on and File sending UPnP is better as it allows multiple computers to use the same ports.
In a college situation you may also have to check that the IT Guys/LAN has ichat ports open as well as AIM as they actually use different port to Video and Audio chat.
If you change to using UPnP then this has to be allowed as an Exception in the XP or Vista firewall.
11:28 PM Sunday; October 28, 2007 -
I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. Should it be the itunes or iCloud id?
Welcome to the Apple Community.
Preferably your iTunes account, but it shouldn't really matter for getting homesharing turned on, as long as it's a valid ID. -
I want to install my adobe creative suite 5 on my new imac, but it has nu cd-rom drive. How can I do this?
Download from Download CS5 products
Install then enter your serial number when prompted. -
Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
RickHi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena -
Tried installing same the DVD on a new iMac but the above error keeps popping up all the time.
Tried loading the same DVD on a macbook pro laptop all works fine, don't require the program on the macbook pro but why doesn't it install on the brand new iMac?
Both are running OS X YosemiteError "...Installer Database is Corrupt..." when you install Adobe Creative Suite 3 products
-
I have a new iMac but having problems installing final cut express 4 from old macbook pro ?
i have a new iMac but having problems installing final cut express 4 from old macbook pro ?
FCE was discontinued nearly 3 years ago and is no longer supported.
I don't know whether it's possible to install it on Mavericks and if you do it may not perform properly.
Final Cut pro X and iMovie are the only Apple apps that are supported. -
I just bought a new IMAC, but my iTunes account is empty?
I just bought a new IMac, but my ITunes library is empty. Why doesn't my library automatically come up with my new computer when I log in?
kevinscheaffer wrote:
... Why doesn't my library automatically come up with my new computer when I log in?
That's Not how it works... See Here...
iTunes: How to move your music to a new computer -
I am about to buy the new iMac, but do I have to buy all the software I have in my old one, like Aperture, pages, etc.?
No, you don't. If you got it from the Mac App Store, log into it with the same Apple ID and redownload it for free. If you got it from CDs or DVDs, reinstall it from those; having the DVD version of a program does not get you a free download of it from the Mac App Store.
(72200) -
I used Migration Assistant to transfer all my documents from my PC to my new iMac but i cannot find them on my iMac. I am a first time iMac user. What am i doing wrong or where to find them?
thanks
marleneThey're in a new user account created by the Migration. When you next log on, you should get a prompt to assign a password for the new account.
-
In Hongkong. I want to buy new iMac, But need to sell old one first. Where is good for sell??
Please help me.
Please give me a suggestion.
I want to buy new iMac, but need to sell old one.
About following the info.
How much can sell and where is good for sell?
Processor 2.93 GHz Intel Core i7
Total Number of Cores: 4
Processor Interconnect Speed: 4.8 GT/s
Memory 8 GB 1333 MHz DDR3
Graphics ATI Radeon HD 5750 1024 MB
Software OS X 10.8.3 (12D78)
1TB harddisk
Warranty to 02/Aug/2013
Thank you for your help.When you sell your iMac, please remember that if you bought Mountain Lion upgrade at the app store, the license is not transferable and you need to erase the drive and reinstall the original system (which was most likely Snow Leopard?). If you don't do that, the buyer can never reinstall Mountain Lion because the license is tied to your Apple ID forever.
-
I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?
The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers. -
I am looking at buying a new iMac but not sure if I need the Nvidia Geforce GTX 680 MX 2GB or put the money into Memory I will not be gaming
New to the iMac and appleWelcome to the Apple Support Communities
If you aren't going to use your Mac for anything special (Final Cut, Aperture, Photoshop, games...), you don't need that graphic card and you will save money.
Also, as it looks like you are going to buy the 27-inch iMac, I recommend you to buy the Mac with 8 GB of memory, and then, buy the memory that your iMac needs in OWC or Crucial (the iMac supports 32 GB of RAM) > http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L
Doing this, you will save a lot of money. Also, it won't void the warranty of the Mac. If you need help installing the RAM, see > http://support.apple.com/kb/ht5540 -
New iMac but iTunes shuts down when I download or add "purchased" videos.
I just bought a new iMac, first I went to an Apple store and inquired that my main use would be with iTunes. I began to transfer songs from my iPod to the Mac using the Senuti file. The major problem is that I am forced to manually add the songs and videos to my library, but whenever theres an attempt to add any videos that I have purchased iTunes shuts its application, forcing me to reopen it only the find the video is not added. I did a test by purchasing a new video and I can see the download completing, but when it does the final part, again itunes shuts down and I've lost the video. Someone sent me a video gift and I was unable to download the video and the itunes store indicates that I have already spent the download, but its not in my library? I don't know what the problem is.
First, I'd suggest you make sure that your iMac has the latest updates: Mac OS X 10.4.9, QuickTime 7.1.6, and iTunes 7.1.1. If it doesn't, update and see if that improves things.
If not, Senuti may have created a corrupt iTunes library. You may need to delete the iTunes library files and add your tracks and videos again (and for any that haven't transferred from your iPod, you may wish to try a different transfer utility).
Hope this helps.
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