Nokia 701 menu button not working and other bugs

I have a "brand new" 701 with 111.020.0307 that won't update to 111.030.0609 because I'm in Italy .
Now I have a really annoying bug: the menu key, sometimes, stops working and won't bring up the menu if pressed briefly, and won't bring up the task list either (when pressed long).
Anyone experiencing this bug? The only way I found to make it work again is turn off and on again my phone... And the task list can't be found in menus, AFAIK. I could do that with my old 5800XM...
I bought my phone ONE WEEK ago... I really wouldn't like to format/reinstall already! Ideas?

soft reset may solve it. Look in settings and phone management.
Dont have to do a hard reset first. After soft reset, try reinstall the latest firmware through nokia suite if soft reset didnt solve your problem..
I have 701 and I am impressed overall with the device. Actually... I am very pleased with it.
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

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I have highlighted below the troubleshooting steps for issues with the Home button slowly responding.
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remove the battery for a couple of minutes then try doing a factory restore type in *#7780# security code is 12345
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System Information:
Operating System: Windows 7 (64 bit)
Firefox Version: 3.6.3
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
<button onclick="openProfileDirectory()"> Open Containing Folder </button>
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Update Service
1.2
true
[email protected]
Java Console
6.0.17
true
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1.2
true
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0.9.6.8
true
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1.11.6
true
[email protected]
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1.3
true
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2.0.1
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[email protected]
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1.4
true
[email protected]
British English Dictionary
1.19
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[email protected]
Tab History
1.0.7
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true
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Smart Bookmarks Bar
1.4.3
true
[email protected]
Compact Menu 2
3.1.1
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Menu Editor
1.2.6
true
{EDA7B1D7-F793-4e03-B074-E6F303317FB0}
Locationbar²
1.0.5
true
[email protected]
RealPlayer Browser Record Plugin
1.0
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AVG Safe Search
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Searchbar Autosizer
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Toolbar Buttons
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1.10.1
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Adobe DLM (powered by getPlus(R))
1.6.2.63
true
{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.bath.ac.uk/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.closeButtons
0
browser.tabs.tabMinWidth
77
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
network.http.pipelining
true
network.http.pipelining.maxrequests
50
network.http.proxy.pipelining
true
places.last_vacuum
1271706454
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
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security.warn_viewing_mixed
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security.warn_viewing_mixed.show_once
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Hi Kossa,
You can also check if the issue occurs in
Clean Boot. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue.
Besides, uninstall it and re-download
a fresh copy of FireFox to check the result. If the issue still exists, create a new user account to see if it occurs.
If the issue persists, you can contact Mozilla Support directly and use Internet Explorer (IE) during the time.
J
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Regards,
Linda

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Nokia 701 menu button not working and other bugs

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