Nokia Internet Radio Error: Connection Timed Out. ...

Question

Hi,
I'm having an issue with the Nokia Internet Radio application on the Nokia N95. The app launches ok but if I try and browse the station directory or perform a search I get the error 'Connection Timed Out. Try Again' This happens almost instantly i.e. it doesn't look like it's even trying to connect. If I go to the shoutcast site and click on the 'Tune In' button next to a station the Internet radio app launches and I get an error saying 'General: System Error' and the application closes then goes back to the browser and a message saying 'Web: No Gateway Reply' The application worked fine up until recently. I upgraded to FW V 21.0.016 and hasn't worked since so it may be that this has caused the problem. I've removed and re-downloaded \ re-installed the software but still get the same issue. Web browsing works fine, so I know my internet settings are fine, and the old open-source version of the radio player even works so it's just an issue with this app. Any advice on how to fix it would be much appreciated. Thanks.

Answer 1

I had the same problem and I fixed it.  For me, it was because I am on the Rogers network in Canada.  Regardless of where you are many cellular neworks use firewalls and something called NAT (Network Address Translation).  Nokia should really make people aware of this because probably 50% of people around the world have this problem.  The solution for me was to use Rogers VPN or Public IP to access the internet.  Rogers blocks access to this internet connection so you have to add the service to your account for $10 per month but I have heard that other carriers like FIDO have not blocked access to it.
On the Nokia n79 this requires creating a new access point under TOOLS>SETTINGS>CONNECTIONS>DESTINATIONS.  Add a new access point with the following settings:
Connection Name: Rogers VPN (or whatever you want to call it)
Data Bearer: Packet Data
Access Point Name: vpn.com
User Name: wapuser1
Prompt Password: No
Password: wapuser
Authenticaiton: Normal
Homepage: None
Use Access Point: After Confirmation (or change if you want something else)
That's it. When you load the internet radio Application and it lists your options select "Rogers VPN".  If you don't see it in the list, press the soft button for Options then "Select Access Point" and you will see the full list.  If you want the VPN to be the first thing you see you can change the priority under destination settings.  Just select the VPN and press "Organize" then "Change priority".