Nokia Lumia 2520 Power Keyboard

Hey Everyone. I have a slight problem. I recently purchased this tablet (Nokia Lumia 2520) because I was looking for neither a tablet or laptop. I wanted both. So I came to contact my Verizon dealer, who recommended this tablet because "It comes with a keyboard out of the box." However, as you may know, I opened the box and of course no keyboard!
I've been researching how to aquire this keyboard, and I've come to no avail. I can't buy it and I can't get my free one.
I'm greatly satisfied with the tablet so far. I have no doubts it's a fantastic product.
However, I've come to a crossroads with the keyboard. I'm greatly disappointed in the false advertisement.
What do you recommend I do?
I'd like to keep the tablet, but I'm not about to pay upwards of $120 for something that was supposed to come with it. I'll return it before that happens.

your only option of those peovided is to return it. you may recommend further training for the sales reps as well. the rep will hopeflly learn as $500 is a decent chunk of commission lost.

Similar Messages

  • Lumia 2520 Power Keyboard Battery Level

    Apologies to those of you who are still waiting/looking for one of these. Got my free one this week. For those that do have one, I guess you have noticed that the Battery icon in the system tray on the desktop lets you see both the tablet and the keyboard power status, Charged, percentage, not charging, etc.
    My tablet gets to 100% just fine. The keyboard has never seen above 87%, and at that point actually says 'not charging'. I can drain it some, and plug it back in and it will show the keyboard charging, but it hasn't got above 85-87% and then says it has quit. What do you guys see? Normal? Problem?

    My Lumia 2520 with Nokia Power Keyboard shows Battery #1: Fully charged (100%) and Battery #2: 0% available (plugged in, charging). However, even after more than 8 hours plugged in and showing "charging", Battery #2 never shows more than 0%.
    The tablet was a used gift,but the keyboard is new, ordered online from Verizon. It has done this from the first time using the tablet with the new keyboard. As far as I know, the tablet never had a keyboard attached until now. All keyboard functions appear to work properly and all tablet functions appear to work properly. I used the tablet with the keyboard for several hours unplugged and the Battery #1 disharged to about 80%. When I plugged it in, Battery #1 charged up to 100% and then it showed Battery #2 plugged in and charging, but never changed from 0% available on Battery #2.
    I have tried the Power button and +Volume button technique with no change. It does go throught the stages of showing 0%, not charging on both batteries and then after resetting it goes back to showing the same issue of never showing an increase in Battery #2charge % beyond 0%.
    Nokia telephone tech support had me go through that same exercise with no fix. I also refreshed Windows to see if a driver was corrupt with no joy.
    None of the nearby Verizon, AT&T or Microsoft stores have the Nokia Porwe Keyboard in stock so I ordered another keyboard from Verizon and if it works then will get a refund on this one that isn't working.
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  • Lumia 2520 Power Keyboard - running with lid close...

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    go to windows power options. (right click the battery charge icon)
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  • NOKIA LUMIA 2520 TABLET WITH POWER KEYBOARD LAUNCH...

    DEAR SIRS,
    We are from India,
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    when this 2520 tab get released in India???
    have been waiting since october last year to buy this rocking lumia 2520 tab with power keyboard, but no news at all, its Feb, 2014, atleast declare date, month of launch for us to take action, if its beyond april this year, will import it from sister who stays in America, "am caught in a bind"
    we are "DESPERATE" for it.
    Thanks in advance
    we love "NOKIA".

    http://www.nokia.com/in-en/support/contact/
    Suggest you ask them on twitter or facebook but chances are they'll just tell you to ask a retailer.

  • Silverlight on Nokia Lumia 2520

    I am trying to watch BT sport on my Nokia Lumia 2520 but says I need Microsoft Silverlight. Any ideas how I can do this?

    Hi Jennifer,
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    Brad Syputa, Microsoft Power BI This posting is provided "AS IS" with no warranties.

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    Yesterday, i bought a nokia lumia 2520 (UK) and till now i observed two bugs:
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    Probably these failures caused because of the Windows RT OS, and i would like to inform nokia about them because the tablet (hardware+nokia apps) is awesome.

    I'm having a similar issue here in the US. I bought my Nokia Lumia 2520 tablet 5 days ago. It has crashed on me everyday and generally have been able to get it to reboot. I tried a hard reset and yesterday tried to do a "refresh" of Windows RT. It worked fine after everything and so I used it last night and put it away without charging it because wanted to see if the battery would last with it off overnight. I woke up this morning (9 hours later) and the camera light keeps blinking and it won't boot. I left it to charge for two hours and it still has the blinking camera light and even though the Windows button vibrates, there is nothing on the screen. I have tried to power off and on, I have tried to hold down power and volume down for 70 seconds (both numerous times now) with no luck. It seems to have bricked, minus the blinking light and vibrating windows key. Anyone else have any suggestions? I really would hate to return it cause last time had a problem AT&T tried to screw me over with sending a used device instead of the new one I paid for.

  • Adapter micro HDMI to VGA for Nokia Lumia 2520

    could someone tell me which adapter micro HDMI to VGA is suitable for Nokia Lumia 2520 please?

    Hi, melpa. Welcome to our community. There's no particular brand, but it should be HDMI-D. You may try checking the stores near your place for the price and availability.

  • Nokia Lumia 2520 Charger

    I bought a Nokia Lumia 2520 Tablet 
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    There appears to be no chargers on sale (anywhere!) for this tablet. 
    What happens if: 
    The one I have breaks, is faulty, is lost, left at a hotel etc etc etc. 
    I want to charge the tablet in my car
    Where can I get another charger from??? The current situation leaves me in a very precarious situation. If i was to lose my charger - my tablet would be unusable as I would never be able to charge it again - £400 down the drain. 
    Can someone please tell me where I can get a charger from? 

    No guarantees, but found this at Amazon. Right specs, looks like the right connector.  2520 Charger
    Another one  Just chatted with the MS Store and they suggested calling them at 800-642-7676 and see if they can find one. Good luck.  Looks like Verizon and AT&T bailed on them. Might try calling their support, especially if you bought from one of them.
    BTW, be careful. There are tons of chargers that claim to be Lumi 2520 cell phone chargers, etc, that clearly are 5v, i.e. USB, chargers. The 2520 does NOT charge off USB, as you probably know. The two I linked are the proper voltage at least, 20v.
    And there is a thread here that says the Samsung series 7 slate charger works. It is 19v, but that could actually work. If it were me, I think I'd risk the Samsung. Got an actual confirmation from a real guy.

  • Faulty Nokia lumia 2520 charger

    I have learned Nokia has suspended sales of its lumia 2520 due to risk of electric shock from the charger.
    I use Nokia lumia 2520 for my day to day work.
    My charger so far work well!
    Let me know the serial numbers of the faulty chargers and the procedure for replacing.
    We have not received any communication from Nokia about this serious fault!
    Really disappointed about the customer care!
    Solved!
    Go to Solution.

    Nuwankul,
    Nokia recently released a product advisory about the aformentioned charger at http://www.nokia.com/global/2520-charger
    Quoting from the product advisory page: "Microsoft Mobile is today encouraging consumers in Austria, Denmark, Finland, Germany, Russia and Switzerland with the affected charger to register their details so that Microsoft Mobile can provide a remedy that will address the product quality issue. Those consumers with an affected charger will be sent a replacement EU plug to attach to their charger base. We will also send a gift voucher to those people that register on the website by 31 May 2014, to help compensate for the inconvenience caused by this situation."
    "For those with an affected charger, we recommend that you register using this web-form to enable Microsoft Mobile to provide a replacement plug for the affected part. www.nokia.com/gb-en/support/contact/ "

  • Connection problem with Nokia Lumia 2520 tablet

    I found the problem when connecting Nokia Lumia 2520 Tablet to Linksys EA4500 router WiFi network "Wireless-N" mode. TheInternet and local network  connection disappears after a few minutes, the ping test fails. In "Wireless-A" mode (5 GHz) and "Wireless-G" mode (2,4 GHz) connection is normal, but i need more speed!
    When i have connect this tablet to the other routers in mode Wireless-N connectivity problems do not occur.
    Reset the router and the tablet to the factory defaults does not help.
    Router firmware version - 2.1.39.145204
    Nokia Lumia 2520 have Qualcomm Atheros AR6x04 WLAN Adapter

    Disable 5ghz wireless and use only wireless N.
    Please remember to Kudo those that help you.
    Linksys
    Communities Technical Support

  • Nokia Lumia 2520 SU-42 power keyboard

    I just bought the su-42 power keyboard. And it doesn't work at all.
    Sometimes it connects to the tablet, but usually it doesn't.
    Also it didn't charge the battery on the keyboard at all.
    Some ideas ?  Help ?

    Hi, greenmoose. This link may help you regarding your concern: FAQ - Why is my Nokia Power Keyboard not working? BTW, welcome to Microsoft Mobile Community.
    We'll wait for your reply. 

  • Nokia Lumia 2520 Shut off after connected to keybo...

    Hello all, 
    I have a Lumia 2520 tablet which I've had for about 4 months now.  I initially purchased one of the power keyboards with my tablet which worked great at first.  Then the tablet stopped responding to tkeyboard.  I sent in the tablet for repairs and it was returned with a status "Not broken" or something like that.  The tablet still wouldn't respond to the keyboard, though.  thinking that the problem was most likely teh keyboard, I purchased another keyboard. (I really wanted the red one anyway).
    At first, the tablet and keyboard was working just fine.  But two weeks later, the tablet started shutting off when connected to keyboard.  So here's the basic scenario.  If my tablet is docked in the keyboard, I won't turn on.  I've attempted to hold the power button down forcing a full shutdown, and then turn it on, but that doesn't work either.  If I remove the tablet from the keyboard, it still doesn't turn on.  But if I hold down the power button for approx 15 seconds, and then try to turn it on, it comes on without any problems.  Now, if I re-dock the tablet with the keyboard, it immediately shutdown.  As if it's going to sleep.  But once again, will not turn back on unless I repeat the remove and holding down the power button. 
    Is this a problem with the tablet, or the keyboard.  
    Please help.   
    thanks!!
    Steve

    Yardi Systems supporter of Microsoft and creates program to run on IE. One such program is called Payscan. It allows users to scan Invoices and post into the system. After posting the image of such invoices are abailable for view, for that Yardi prompts to install GPI to view images. However Microsoft does not allow to run such programs in my Windows RT tablet. Is there a work around? The image could be exported as PDF and opened using Adobe, which is a waste of time and space constraints

  • Nokia Lumia 2520

    I have the Lumia 2520 keyboard cover.  I have had to replace it within one week of purchase.  The reason for this was that some of the keys did not work.  Now the same issue is happening to the replacement.  More and more letters are not working on the keyboard.  I am so tired of it I don't feel like trying to get a replacement.  Nokia did a poor job on the keyboard for the Lumia 2520. 

    hi mate sorry to hear of your experience. in this case you will need to persist with your retailer/Nokia Care until the issue is resolved to your satisfaction

  • Nokia Lumia 2520 - stuck in updating mode.

    I have a new Lumia 2520, which I began to commission today.  I got it to look for updates, and it found a large number to download and install including one for the firmware.  It appeared to download them, but then installation of all of them repeatedly failed, with the error message saying that an update was already in progress.  I left it for four hours, still the same.  Then from experience in commissioning Windows PCs I set it to restart and during the closedown sequence it came up with a blue screen and a message "Keep your PC on until this is done.  Installing update 1 of 5".
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    What's wrong, and what can I do about it?
    Thank you.

    Hi, auchindrain. How's your tablet now? If you're still having the same issue, best to try the troubleshooting steps shown at this link: Lumia 2520 - Need help in fixing a problem?. Note that this link is intended for a specific region; search the same FAQ in the local MS Mobile support page: MS Mobile - Change locale.
    We'll wait for your response. BTW, welcome to the Microsoft Mobile Community! 

  • Nokia lumia 610 power button problem

    Hi,
    It has been more than a year since i have been using my nokia lumia 610 but from few days i have been experiencing a problem with my phone . sometimes power button becomes too sensitive and it becomes like a touch button , Also , it turns off by itself And while starting , it reaches upto nokia logo and then vibrate and turns off.
    now phone working fine, "this problem started when my phone fall down like 50 cm high to ground".
    Please help me, Thank you in advance.

    Hi wiise9,
    Welcome to the forum! 
    We can't verify yet if the issue is hardware or software related unless confirmed by Nokia authorized technicians. Just keep monitoring the phone's performance. If the issue happens again, best to try the troubleshooting steps shown at this link first further isolate it: Your Windows Phone 8 doesn't work or respond as expected 
    Let us know if you need further assistance. 

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