Nokia maps download problem on 1020

Is there a problem at the Nokia end with downloading HERE maps at the moment? I have tried downloading maps but keep getting "can't reach the maps library at the moment" message on both my 1020 and wife's 720. Had downloaded maps on both a few weeks ago. Have been on wifi, not on flight mode and tried soft reboot. Going abroad tomorrow and so this is very annoying.

try a difference wifi connection.

Similar Messages

INADEQUATE information on NOKIA MAPS Download Site

The information NOKIA gives about maps version in the Nokia Maps Download page of their web site is really poor: Nokia Maps 2.0 or 1.0, nothing more.
Minimum details if they were more serious should be:
1) Release date
2) Release version
and possibly:
3) Tentative date for next update
So people can decide if they need to update or not. As their site is now, it is not possible to know at a glance if maps are more recent then the one you already have.

if your phone uses navteq go to there website and check the maps for yourself and see if there better than the ones you have.as for the rest you are correct

Nokia Maps Downloader Error

Hello. I have an E-72. I was able to download the maps perfectly with ovi maps version 3.03, and then I installed version 3.04 beta but didn't like it so I switched back to 3.03. I cleared the maps using nokia map loader. When I tried to download them again, they all download except for Saudi Arabia (which I had before). I even hard reset my phone but still keeps doing the same thing, downloads and midway through, says "item: 52f40.cdt" "Message: File couldn't be uploaded. The file or folder might be in use."....and the Nokia Map Loader says: Download Error..An error has occured while downloading data to your phone"....and then Nokia Map Loader freezes. I even deleted the cities folder and re-installed both map loader and ovi maps. I'm using a mac if that makes a difference. Please help.
Thanks

amasu_s wrote:
I even deleted the cities folder and re-installed both map loader and ovi maps. I'm using a mac if that makes a difference. Please help.
Thanks
Delete the entire cities folder and qf file on the root of your memory card.
Run the Ovi Maps application on your phone (it will re-build the cities folder and qf file). Exit the application.
Download the map you want.
Saudi Arabia
Now you must extract the contents of this zip file to your MicroSD.
Extract contents of the file to cities\diskcache (overwrite / replace files if prompted; it's completely normal).
Download the Index file.
Index Asia
This is for offline searches for the entire Asia region (which Saudi Arabia falls under).
Extract contents of file to cities\diskcache\ClientIndex (create ClientIndex folder if it doesn't exist. Overwrite/ replace files if prompted)
Now you need Voices.
See the Voices section of this topic
(you may also prefer to grab entire continents instead, which is covered there).
Disconnect the phone. Start Ovi Maps on the phone.
You should have it working.

Nokia Map Language Problem

I have reinstalled nokia map to version 2.0 in E66, and downloaded the map through Nokia Map Loader. I'm in China and I downloaded maps with Chinese language, while I set English as my phone language.
When I click Optioin -> Search -> Places and search places near by, the results are all in English. While if I go offline first then search, the results are in Chinese. How can I set my online search language to Chinese?
I guess there might be some option to decide search language, but I cannot find it. It should not be affected by my phone language, since before the installation my phone language is also English while online search results are in Chinese.

Hi edwinxi
I think that you would have needed to set phone language in Chinese to achieve this result.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia Map Loader problem !!!!!!!

when I open Nokia Map Loader he say truffle on pic
http://up5.m5zn.com/photos/00234/f5e4xadczwqc.jpg

29-Sep-2008 11:46 AM
abdallah_48 wrote:
I am instal N Series pc suite and I update
If you want Nokia Maploader v2.0.2 to work then you will need to uninstall "N" Series PC Suite unfortunately.
Happy to have helped forum in a small way with a Support Ratio = 37.0

C5-00, Nokia Suite maps download problem

I have Nokia C5-00 mobile with the most resent software installed and Win7 ultimate with Nokia Suite 3.6.36. When I start to load the maps of different countries and 2 or 3 of the maps are completed I always get the massage that first I have to connect my phone. And then if I reconnect my phone, or I can download one more map, or immediately I get the same massage to connect my phone. Sometimes during the download of a map before it’s completed I get this massage, and then no matter what I do, restarting the Nokia Suite or reconnecting my phone I cannot download this map anymore, I get immediately the massage to connect my phone. I don’t know if there is any possibility of downloading the maps on my computer and then manually copy them on my phone?

@SzKSz
It is possible to manually download map data and decompress the .zip files. Here are some links for latest 00.01.29.100 series of maps for use with your C5-00:http://discussions.nokia.com/t5/Maps-Navigation-and-GPS/Map-Series-00-01-29-100/m-p/1639304/highligh...
Let me know if you require a specific country/region/state and ovikovi has posted previously how to apply (16) folders 0 - 9 and a- f to their appropriate location in E:\cities. As I am essentially a Mac user have posted quite widely on manual map installation upon this forum.
Happy to have helped forum with a Support Ratio = 42.5

Nokia Music downloading problem

I am using Nokia Lumia 520. My problem is when I want to download a song from Nokia Music, it shows ' Activation Problem.. This phone is already registered with Nokia unlimited subscription'
so tell me how solve the problem so that I can enjoy the Nokia Music

Hi sandeep1976,
What is your phone model? Are you having the same concern when downloading an app from the store? Have you tried to restart the phone? Can you check if your phone is already updated to the latest version?
Keep us posted.

5800, Nokia Maps download error

Hi all,
I've just performed a factory reset on my nokia 5800 Xpressmusic. Now I cannot get the maps to download, I keep getting a server error after a few minutes.
I can run on the phone, but with no maps installed can't see a lot, though it does obtain GPS connection.
I also cannot install the update for OVI maps (currently running V3.04)
I've uninstalled and reinstalled the latest Ovi Suite (3.1.1.85)
I've updated firmware and other apps through Ovi Suite (FW: 52.0.007)
I'm about to reinstall the Firmware to see if that helps.
Is anyone else experiencing this?
Does anyone have a fix?
I can see a few N8 issues today, but that seems to be with bluetooth, whereas mine is plugged in with the usb lead.
Thanks
Rich
Solved!
Go to Solution.

Hi all,
An update on this...
After clicking 'Retry' many many many times, it has installed. Each time I clicked retry, it has downloaded a little bit....

Nokia MAPS USB problem...

hi... it's me again with a different problem...
these past few days, whenever i tried to open Maps, there's always this "message" popped up, saying : please disconnect USB to use Maps.
i can understand if this "message" popped up when my C7 was connected via USB to my PC. but this also popped up when it was not connected via USB.
what should i do so i can use Maps again ? the last time this happened, i had to *#7370# the phone...

Thanks to Shrik for this very nice solution...
I had to follow step 4 to 11... !!! Including a reboot of my PC (while NokiaC7-00 connected)
to convert the bad bad "lock-maps" content into a deleteable file ... !!!
However.... i did this some weeks ago (2+ weeks) and yesterday i discovered the same prob. again when starting OVi Maps ....
So, i did this nice procedure again..... and luckiliy it worked again..... (convert and remove lock_maps) but, i'm not convident for the future: i don't wanna end up doing this procedure each month.......
Besides, since i have some little knowledge of computers/mobiles ans their filesystems it was very easy for me to solve this issue, however i can imagine that an "average user' could have lot's of issues following these steps.....
So, my polite shout to Nokia is: PLEASE FIX THIS BAD FILE SYSTEM HABIT! ....
PLEASE, PRETTY PRETTY PLEASE!!!!
Kind Regards,
B.

MAPS DOWNLOAD PROBLEM

Please I just downloaded a blackberry maps installer but to my suprise it is not visible buh it was successfully installed .
How am I going to get it work on my tourch 9800?

install it from here:
http://www.blackberry.com/blackberrymaps
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Nokia c3 download problem

Hello everyone,
If i want to download a game or application, my c3 says: "Invalid application for update"
Can someone help me please?

from where are you downloading? Ovi Store?
If you find my post helpful please click the green star on the left under the avatar. Thanks.

N8 Nokia Maps- One problem

I have noticed that whenever I zoom in, the maps will display the location of all the bus and subway stations.
While that is good for some, I have no interest in knowing where they are all listed.
Also, the phone slows down and struggles to move when I scroll around.
Is there any ways to move the Bus and Subway icons as a selection in the Categories folder?
It would be nice to be able to remove the icons if there are no need.
Thanks

Hi Coffee31,
Please go to Maps > Options (cogwheel) > Untick transit lines.
Hope this helps.
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

N95 GPRS MAP LOCATON PROBLEMS

Hi,
Ive just recently brought the N95 and I am having problems with the GPRS location.
I have followed the manual but I just cannot get it to work.
Everytime I go into the 'Map' to check my location I keep getting a message saying 'No Network Connection'. I have spoken to my network provider (O2) and the details are correct. I can access and browse the web but unable to find my location on the GPRS Map.
Any Idea's???
Thanks

No network connection means it's trying to connect to the internet - possibly to download maps if they haven't been downloaded to the handset before (I think I was prompted to download a map the first time I started the application and this took some time.)
But generally it tries to connect to the internet ever time you open the Maps application so as to be able to access extra features such as downloading info when you ask it to do a search on local attractions, hotels, etc.
When the No network connection message appears just OK / Skip it and it should continue to the Maps application. (I think it just means that it hasn't connected to a wireless network access point - when I first start the App it seems to scan for WLAN and then shows me the name of my WiFi Access Point and I click Select to connect to it. If I'm not within range of a WiFi access point I get the message you are getting and I just Skip past it and continue with the app.)
If you want you can then check: Settings - Network within the app.
I have mine set to:
Use Network: When needed.
Default Access Point: Easy WLAN
Roaming warning: On
If you do not have a WiFi access point near you you can select a different Default Access Point such as Contract WAP. (Or you can set the Use Network to Never and do without some of the extra features and you shouldn't get your error message.)
To save time downloading maps for the UK (or for other countries if you travel) use the free Nokia Maps Downloader to pre load them on your phone using your PC. http://www.nokia.co.uk/A4353385
NOTE: Even after you have maps loaded and even if you have connected to a WLAN network you may still have to wait up to 20 mins for the phone to lock onto the satellite signals for the first time.
It can be done from inside the house near a window but for best results get a nice cold drink and go and sit in the garden away from tall buildings - slide the keypad open and hold the phone at a 45 degree angle or just leave it open sitting on a table.
Enjoy your cold drink....
Check the phone every few minutes - some people may get a lock quicker than others.
You can go to Options - View - Satellite Info at any time and it will show you which satellites have been detected and their signal strength. I think you need a strong signal from 5 satellites to get a GPS lock - when checking mine I had no lock with 3 strong signals and 2 weak ones.
Eventually the satellite dish in the bottom right of the screen will not have the red cross beside it and the map should have zoomed in to your current GPS position.
Once you have a good satellite lock for the first time the phone should lock on to them much quicker when the Maps application is opened in the future. I find I can connect very quickly from my home and it gets a great signal sitting on the passanger seat of the car.
One thing I did notice however was that I drove 50 miles to a friends house then started the Maps up and it took ages to lock on to the satellites again - subsequent restarts at that location where quick once again. Seems if you change location by some distance then start the GPS it takes a time to relocate the satellites.
To have fun with GPS use the FREE Sports Tracker application from Nokia:
http://research.nokia.com/research/projects/SportsTracker/
Use it to track your car / train / bike / walking / running route, then import the data to Google Earth and see your route with speeds etc. It's strickingly accurate down to actually having the route on the correct side of the road and tracking my car turning up my drive and parking at the rear of my house to within a few feet of accuracy!
Anto.

Nokia Maps Suite 2.0

I've just used Nokia Suite to install Nokia Maps Suite 2.0 on a N8 running Belle. I had been reading about it here: http://blog.maps.nokia.com/nokia-maps/download-nokia-maps-suite-on-your-nokia-belle-device#more-1929...
(When the installation said less than a minute left, it actually took much longer, around six minutes. I was worried the program had crashed, so I tried to start it on my phone anyway, and right after that, the installation completed.)
According to the version information on the phone, I now have:
   Version v3.09 12wk09 b05
   MW OpenGL MN
   Map version 0.2.45.110
I've got a few questions - the very first one being whether there is a document posted somewhere explaining how to use the new software? Or, is it to be trial and error on my part?
Next, I accidentally created a new "favorite" while trying things out - I can delete it by going to my favorites list, and doing a long-press on that favorite, to bring up the box with "delete". Should I be able to delete favorites on the main Maps page as well? I think that's how I used to do it ages ago.
I did a search for a local bagel restaurant, and eventually found it. I clicked on the little "i" (for information?) at the right side of the listing, and got their street address. Should I also have gotten their phone number? It would be nice if not only the phone number showed up, but if I could click on it to call them.
From the website about the program listed above:
"For our UK users, new Voice Search lets you get directions simply by speaking, so you can now navigate hands-free! Tap on the microphone icon next to the search box and speak your destination. Voice Search will be available for more countries and languages soon." Is this included in what I just downloaded, and will it work in the USA and India?
Finally, I read something in this forum posted recently: "If you're still having issues trying the latest beta version from here should fix the issue: http://betalabs.nokia.com/apps/nokia-maps-suite "    Is this version even newer than the one I just downloaded? Which do you recommend? Can you explain the differences?
First impressions are very positive. The list we put together for Bell problems/issues can be found here: /t5/Software-Updates/List-of-Belle-additions-corrections-needed/td-p/1328167/page/5 . The issues for previous versions of maps were:
MAPS-- Ability to delete or edit map favorites from Drive (can be done from Maps).
MAPS-- Re-enable the auto/Bluetooth connection to work with Nokia Maps Navigation.Camera & video
MAPS-- Re-enable the auto/Bluetooth connection to work with Nokia Maps Navigation
MAPS-- Return the English "surfer dude" voice to Voice Navigation on the N8.
MAPS-- Not possible to delete maps history.
MAPS-- provide a simple and convenient method to import and export GPS coordinates
MAPS-- Map widget doesn't support rotation with fingers
MAPS-- No backup ability for map favorites without going on-line
I'm hoping when some of us test these in the new version, we'll be able to mark them as "solved"

Mike_Myers_N8 wrote:
Well, my suggestions are as follows:
Backup -
As to GPS, I when the phone displays the information about a "favorite", the GPS co-ordinates should be displayed right there.
I will have to test the other way as well - there should be a way to enter the GPS co-ordinates of a place you're interested in. I did that years ago before even Anna was released, and it was very handy. GPS co-ordinates are a "standard", a "universal" way of describing a location.
It's nice that the software can do all the things it does with the internet/cloud, but that should all be in addition to the basic ways of doing it, not instead of. ....at least that's my opinion.
I'm leaving on a trip tomorrow - will have several days to work with the new Maps software, and see what I think. First impressions are mostly good! ...and thanks for your help!
Points taken on backup. I don't actually use backups much myself preferring to copy files manually. What could be an idea for Nokia Suite is to be able to define additional filetypes or folders to be syncd.
Agreed that display of lat/long would be useful on the favorite page, in fact I would go further and wish for the coordinates to also be displayed in 'local' coordinate systems as well.
You can search by lat/long (eiter as DMS or decimal degrees) as shown in the attachment. Again I would like it to go further as I would prefer to have been able to search for the point i used as 'SP 487 169'. Incidentally I tried the same lat/long coordinate search with google maps, on the N8 and my android tablet, and found that rather than it returning the point i was searching for it decided to choose a nearby address, so in terms of searching Nokia is way ahead.
Hope you have a god trip and maps proves useful. Since getting the N8 I have completly given up using my dedicated satnav and gps recievers, as well as compact camera.
N8-00 pc059C9F6 Belle
808 PureView pc059P6W5
Attachments:
coordsearch.JPG ‏101 KB

Map download speed on N95

I am installing 76 megs of maps with the Nokia map downloader
and it is taking for ever, in fact just 14% in 3 hours...is this normal ??
The phone is offline and connected by the USB cable with "mass storage selected" to my XP PC

It's a true TOTAL disappointment that the download speed of OVI maps through a high-speed internet connection is absolute rubbish. I have NO CLUE how to communicate this abominable experience to Nokia. Downloading the 1.4Gb map of the USA is a matter of keeping my PC on through the night. The same file in any other file format or from another destination zaps in in approximately 5 minutes, barely gives me time to get a new cup of coffee! Nokia should understand that FREE maps become a TIME liability for me .... so Garmin might be a better alternative.

Nokia maps download problem on 1020

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