Nokia N95: how do I stop it going landscape? + Cra...

My Nokia N95 will somehow just flip to landscape view.
I can't figure out how to get it back?
Can someone let me know!
Thanks.
ALSO: when I am speaking to someone on the phone... the other persons sound is crackly.
It's really getting on my nerves.
Does anyone else have this problem?
Or should I contact Nokia for a problem fix?
ALSO: when I'm speaking to someone... how do I put up or down their sound?
When speaking to someone... I've tried clicking on every button: but none of them do anything.
With most other phones. you can adjust the sound up or down while on a call.
Am I missing something?
Thanks.
OM

donno about the crackly thing but u should be able to adjust the volume with the skinny little up down button on the side of the phone, when you're on a call
also sometimes my phone slides down in my pocket a little bit (revealing the music buttons) and it flips it into landscape, if i just push the screen up and down again it corrects it
hope this helps!

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