Nokia PC Suite Update Connection Problem

My Nokia Pc Suite version 6 worked perfectly from my laptop to Nokia N70 through a USB Bluetooth connection (MSI Bluetooth device and BlueSoleil Software)
I downloaded and installed Nokia PC suite 6.82. The new PC suite opened but when I tried to connect a the following message apeared: "There is no available connection type and therefor connection to the phone cannot be established. The wizard will exit"
BlueSoleil was connected to the phone through the USB device all the time.
I deleted version 6.82 and reinstalled version 6 which now also fails to connect!!!!!!!
Am I stupid or what!!!

Hello Everyone
I've been experiencing the same issue (cannot connect to the device or similar message given by the Nokia PC Suite software) for 4 weeks now and until recently put the problem down to the Bluetooth Stack software driver provided by Toshiba with my new laptop. The reason for why I thought it was Toshiba's fault (and spent hours over the last 4 weeks on the phone to their support department) was because each time the connectivity issue arose I managed to resolve it by uninstalling and re-installing the Toshiba Bluetooth stack software driver via the Windows Add/Remove programs which then allowed the PC Suite Software to recognise my Nokia N73 software. I found that reinstalling the Nokia PC Suite software did not resolve the issue although I am convinced that it is the cause of the issue. Therefore, you may wish to try reinstalling whichever Bluetooth driver software (the one provided by your hardware provider or the MS windows one) just to see if this resolves the problem.
Please note though that almost every time that I install new software onto my laptop e.g. anti virus etc the connectivity issue resurfaces and I have to reinstall the bluetooth software to overcome. I have resigned myself to doing this as at least I know that it works although Nokia really ought to fix this once and for all in their software.
By the way, I am also using Nokia PC Suite version 6.82.22.0 and have never had an issue with connecting via a USB cable.
Good luck!

Similar Messages

Updater connectivity problem with N73

I try to update my phone N73 using the "Nokia Software Updater". All software installed correctly and I can use it to manage my phone.
But. When I try to update the firmware the "Nokia Software Updater" can not find my phone. Step 2 - Searching for connected phone does not pass.
Have anybody else this problem?
Thanks a lot for your help.

Please use the search function... there are many threads open already about this general problem, and some solutions are offered as well. I'll offer you one over here: try a different USB port, preferably on the back of your pc, and CLOSE ANY OPEN application, on your phone as well as on the PC (beware to shutdown PC Sync as well). Also, set your phone to ASK which Data Connection type to use. Go to Tools > Data Cable to change this option. Set it to "Ask upon connection". Setting it explicitly to PC Suite doesn't work for NSU for some odd reason, and this appears to be true for ALL models that offer this option.
Finally, if the problem persists, open Nokia PC Suite and choose Help > About Nokia PC Suite. In the dialogue that appears, click System Info. Next, see whether PC Suite RECOGNISES the Cable Connectivity drivers. This is where most people experience the problem. Note that, to use NSU, you'll need PC Suite 6.8x! (where x = 1 or 2 -- i.e. the newest available version of PC Suite!)
V3.0704.1.0.1
19-01-2007
RM-133 Nokia N73(57.01) Product Code:0539338

Danger Nokia OVI Suite ... problem with Lotus !!!

Nokia Ovi Suite can not communicate with any other Lotus software, but find it after installation.There is no warning! Communicates only with MicroShit.
Update PC Suite to Ovi suite gave me only a waste of time.

Hi Teemu,
I am experiencing the exact same problem with OVI Suite shutting down when I connect my Nokia N8. This is very frustrating considering the original post was done 4 months ago and to date there does not seem to be any resolution.
I am runnig Nokia OVI Suite 3.0.0.290 on Windows 7 Professional with N8 Device Software 0.13.016 installed and have uninstalled and re-installed OVI Suite as well as run RegCure from ParetoLogic to see if it is a DLL conflict but there are none reported.
Microsoft Error Message Information
Problem Event Name: BEX
  Application Name: NokiaOviSuite.exe
  Application Version: 3.0.0.290
  Application Timestamp: 4d46886f
  Fault Module Name: VersitConverter.dll
  Fault Module Version: 7.0.121.0
  Fault Module Timestamp: 4d0f0903
  Exception Offset: 00005cc4
  Exception Code: c000000d
  Exception Data: 00000000
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 7177
  Additional Information 1: 9ef5
  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d
  Additional Information 3: fcf3
  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Problem Event Name: BEX  Application Name: NokiaOviSuite.exe  Application Version: 3.0.0.290  Application Timestamp: 4d46886f  Fault Module Name: VersitConverter.dll  Fault Module Version: 7.0.121.0  Fault Module Timestamp: 4d0f0903  Exception Offset: 00005cc4  Exception Code: c000000d  Exception Data: 00000000  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 7177  Additional Information 1: 9ef5  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d  Additional Information 3: fcf3  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Please feedback on status of resolution available from Nokia.
Thanks
Sean

N95-2 & Nokia PC Suite media transfer problems

Finally convinced O2 to let me have a N95-2 for less than a kings ransom, and for the most part I love it. The only problem I have is that I cannot load music from my pc to the phone, and upload videos to the pc. I think I am using the correct software, for music I have tried Win Media Player in Media Player usb mode with the cable and bluetooth, and Nokia music manager with Nok PC suite, again with both connections. As for video, I am using the autoloading PS starter program, but it just won't pick up the videos; there is no problem with photos or the free tracks I d/ld from Nokia, direst to the phone.
I am usually pretty good with this sort of thisng, as far as I can tell both bluetooth ( phone and pc dongle), and data cable are fine, and it is making me feel retarded and tarnishing my love for a coveted toy. Has anyone else had this, or can you point me to help? It is pointless ringing O2 for help, and I don't think Nokia has a helpline.

The problem I am having with my n95-8gb is this: when I transfer music using the pc suite to the phone, the playlists get transferred to the phone but do not show up in the phone's music player. They can be found on the file manager but don't show up in the player.
when I transfer music using the data transfer mode, the organised playlist folders get all messed up on the phone. the individual songs only show up on the unknown artist folder. The albums aren't shown as albums/folders so it's impossible to listen to albums in their original order and worse: when there are thousands of songs without names in one single "unknown" folder finding a given song is impossible. is there any fix to this?
I can't update my firmware since I'd lose the options that came with my subscription with the operator.

Nokia 6700 USB cable connectivity problem -fixed-

Ok, got my 6700 today. Everything worked like a charm, until I tried to connect it to my PC using the supplied USB cable. I downloaded and installed the latest Nokia PC suite which supports this phone (7.1.30.9) and connected the phone. Vista was unable to install a driver, and the phone was listed in the device manager as 'unknown usb device'. The phone display reported 'no response from host' after plugging in the usb cable.
I searched online for a solution, and tried the following:
- repaired the install of the Nokia connectivity cable driver: no success.
- deinstalled the nokia pc suite, ran the pc suite cleaner, rebooted and reinstalled the pc suite: no success.
- threw away the unknown usb device in the device manager and plugged the cable back in so that Vista would try to install the driver again: no success.
- tried other USB slots (not behind HUB): no success.
At this point I was so frustrated that I decided to take out the supplied 1gb micro sd card and transfer some data to it using a card reader. When I looked in the root of the sd card, I noticed that there was an executable called pc-suite.exe there, among some other files. I decided to delete those files to see if they were causing the problems, I deleted the following files:
- autorun.inf
- launcher.exe
- pc-suite.exe
- qf
Replaced the micro sd card in the phone, plugged in the usb cable and voila: connection! Everything worked like a charm.
During my online search I noticed I wasn't the only one experiencing connectivity problems with the 6700. Maybe this fix will help other people as well, that's why I decided to post it here. ;-)
Peter

Thanks Peter, nice job - same problem, your solution is working. Shame on Nokia - i have so many problems with E52, and now with 6700 - why ? Is it so difficult to make a reliable software ? So disappointed ... maybe Apple is the solution - but after 10 years with Nokia why change with Apple ?

Help with Nokia Ovi Suite - Phone Space Problem

Hello. I need some help. I have a smart phone Nokia 5530 XpressMusic. Well, the problem is, when i connect my phone to the Nokia Ovi Suite, and try to get some themes on my phone, i can't, because it says, that i don't have enough space on my phone. And when i check memory on my phone it shows: Left space: 2,5 mb And on memory card it says: Left: 2,5 gb. Why can't i then download anything on my phone anymore? Please help.
P.S.: Themes are not too big, they're only about 1 or 2 mb.
Using Nokia 5530 XpressMusic

The problem is the lack of free space in your phone memory. Even though the memory card has plenty of free space - some content require still space in the phone's internal memory. And in many cases it requires more space than the actual file (if the file is decompressed in the device, it takes easily twice the size of the original package).
Freeing space in the device's internal memory should help.

Nokia Pc Suite 6.84 Problem

I recently purchased N73. I'm a happy user of mobile. but my sorrow started with ill Nokia PC Suite.
I've downloaded latest Version from Nokia Named Nokia_PC_Suite_6_84_10_3_eng_web
Now after installing the same.. i'm not able to see my mobile in connection manager.. the window is blank!
I tried to Add/Remove the program but Not able to remove it.. when i claick remove.. it stars the Installation program & install the same again.
When i connect my mobile via USB i hear a 'DING' sound from my pc telling me it has connected.. but PC suite remains absent!
Please help me out
Sumit

Uninstall all and use Clean PCSuite from Download pages. Use also a third part registry clean software and clean all. Reboot PC, and install again.

NOKIA 5500 SPORT - USB Connectivity problems

When connecting my 5500, the message "new hardware found", "portable device driver" and "NOKIA 5500 Sport" pops up all the time, I rpt: All the time..
I am able to make a back-up, but I am not able to read dato in the nokia browser (liike contacts)..
Can you help me ??
xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Operativsystem:
Microsoft Windows XP
Bygg 2600
Service Pack 2
Språk: Norsk (bokmål)
Språk for ikke-Unicode-programmer: Norsk (bokmål)
Lokal: Norsk (bokmål)
Inndataspråk: Norsk (bokmål)
Nokia PC Suite:
Versjon 6.83.14.1
Språk: Norsk
Connectivity Cable Drivers:
Versjon 6.83.9.0
PC Connectivity Solution:
Versjon 7.7.10.0
Microsoft Outlook:
Versjon 11.0
Bygg 8118

Excuse my ignorance to NOKIA forums.. But what is "WPD loop posts" ??

Software update connection problem

Hi, I'm trying to run a software update and I keep getting a cant find update server problem. There is no problems with my internet connection which is working fine.
Another problem that may be related is that iTunes cant connect to the music store.
Can anyone suggest something for me to try,
Thanks
Gambit

can anyone help please - I have the same problem using airport express or directly connecting to the net via adsl. The Software Ppdate program is the only one that gives me internet connection problem messages, and when i go through the diagnostics it always shows the server unconnected, then connects and then i still cant connect to the net with software update!
very frustrating ... any solutions greatly appreciated!

Nokia Ovi Suite Beta discussion Problem

I am a beta tester for Nokia ovi suite but when I click on Feedback & log in to Nokia discussions, it says
"Sorry, you do not have sufficient privileges for that action.
Please click the Back button on your browser."
So please help me in this issue
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Hi,
The registration for limited Nokia Ovi Suite 2.2 Beta for registered members only has ended:
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/Registration-for-Beta-Test-of-Nokia-Ovi-Suite...
We have sent email to all who registered including detailed information how to access the Beta discussion forum. If you have access problems, please contact the Nokia Ovi Suite Beta team as told in the instructions in the email.
Thanks,
Kale

Re: Nokia ovi suite update N8-00 software problem

If u problem with ovi suite so download PC SUITE AND TRY TO AGAIN INSTALL SOFTWARE,AND ENJOY IT

An older version supports the N8
see this thread:
/t5/Nseries-and-S60-Smartphones/How-to-use-Nokia-N8-with-PC-Suite-7-1-30-9-apparently-compatible/m-p...
Ovi suite seems to be very buggy!!!!!!!
beware tho - had connectivity issues after using pc suite!!!
If it helps - click on the star!!

Nokia 5800 Low GPRS connection Problem In canada /...

Hi ,
i bought a Nokia 5800 phone , from Middle East , but they come from europe in general
I live in Canada thought and my Connection to FIDO GPRS is veryyy Loww take a minute to log on evry page .....a friend told me that the problem is because you bought it from outside Canada leaded to make it low cause the Hz that the phone is exepting isnt the same as the Hz of Canadians operators .......so my question is : dos anyone know what shold i change/update? to make my conectivity compatible with the canadian/american connectivity??
Thanks a lot for anyone
P.S: Connection to Wifi is PERFECT! cause its international...if you guys understand

In fact.. a no. of users have this issue..
/t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

Nokia C3-00 Internet Connectivity problems

For the last two days, I've been having a problem with connecting to the Internet from my C3 - I can't connect at all.
I always get the "Link not available, try again" and "Service not available" and "Packet data authentication failed" messages on all my browsers. I'm nowhere close to WiFi or WLAN networks, so I have to use the Internet settings via my mobile provider.
I have restarted it, formatted the phone via 'restore factory settings', but none of those options helped. I can't update the software on my phone...because my Internet is not working.
I've read a lot of forum discussions on this problem with C3 - is it that the phone is doomed to go down this route eventually, one way or another?
If anyone knows what I can do to restore my online life, please help me.
Solved!
Go to Solution.

vandy1947 wrote:
my mail in c3-00 had nt been wrking
Does this answer your question?
vandy1947 wrote:
now my wi-fi connectivity […] is not working
That should work still. Nokia C3-00 » Menu » Settings » Configuration » Personal » Is there a Access Point and a Web configuration? Are both activated?

301 update connectivity problem

hi, i am using nokia 301 dual sim.when i am trying to software update from phone software update option than shows 'no internet connection' but my opera mini, nokia browser and all of internet related game and software working smoothly. Also nokia suite does not support software update option for nokia 301. Now how can i update my device. Solution please.

Which network operator do you use?

Nokia Music with 5800 Connection Problems

Hi All,
Trying to update music from my PC to my 5800XM with Nokia Music 1.2
When I connect using the USB cable and I select any of the 4 connction options, it tells me that I have selected the wrong connection type, but not which type to select.
I have to transfer the music manually either by removing the MicroSD and inserting into my laptop or via USB connection to my PC. This, of course, doesn't transfer the album covers, which is part of the reason for using Nokia Music.
Also transferring MP4 movies doesn't work using Windows/not via OVI.
Regards,
Mark

dropping the phone would result in hardware damage and hardware damage would be obvious. cracked screen, phone constantly rebooting, etc etc.
What i have problem with is this, let's suppose dropping the phone NEVER caused the underlying issue, nokia care can turn around and say, you dropped it, it's your fault, but what if it was not? how exactly does nokia prove otherwise, part of the testing of the phones is to test stuff like being dropped, why else do they have machines which simulate this? the fact is phones are supposed to take a little punishemnet, just because the phone shows signs of it being dropped should not auto matically qualifiy it to being void, plenty of other eletronics out there, torches, mp3, phones can take a beating much more than she did and anyone else and warrenty not be void, this is just a cheap excuse to make more money and not repair the phone.

Nokia PC Suite Update Connection Problem

Similar Messages

Maybe you are looking for